# Esri ArcGIS Reviews **Vendor:** Esri **Category:** [GIS Software](https://www.g2.com/categories/gis) **Average Rating:** 4.5/5.0 **Total Reviews:** 539 ## About Esri ArcGIS ArcGIS is a comprehensive suite of mapping and location intelligence tools and capabilities. ArcGIS can be deployed on local machines (ArcGIS Pro), on your remote or on-premises servers (ArcGIS Enterprise), or as SaaS hosted by Esri (ArcGIS Online). ArcGIS includes focused apps to deliver complete solutions for your business or organization. Along with software, Esri provides a comprehensive collection of data and content to geo-enrich your own data. ArcGIS also provides rich software development tools for you to configure and create your own mapping and location intelligence products. ## Esri ArcGIS Pros & Cons **What users like:** - Users find Esri ArcGIS to be **user-friendly and easy to implement** , enhancing their cartography and geospatial analysis experience. (3 reviews) - Users value the **accurate 3D visualization** of ArcGIS, enhancing decision-making for various professional applications. (2 reviews) - Users value the **exceptional data visualization capabilities** of Esri ArcGIS, enhancing clarity and usability in geospatial analysis. (2 reviews) - Users find Esri ArcGIS to be **very user-friendly** , enhancing learning and usability compared to previous software versions. (2 reviews) - Users love the **enhanced visualization capabilities** of Esri ArcGIS, making cartography and analysis clearer and more effective. (2 reviews) - Comprehensive Data (1 reviews) - Connectivity (1 reviews) - Users find the **customer support** of Esri ArcGIS effective, benefiting from extensive forums and helpful walkthroughs. (1 reviews) - Data Accuracy (1 reviews) - Easy Access (1 reviews) **What users dislike:** - Users frequently face **stability issues and complicated data management** with ArcGIS, particularly during updates and large projects. (2 reviews) - Users find Esri ArcGIS **costly for small businesses** , wishing for a free version for easier access and learning. (2 reviews) - Users face significant **integration issues** with ArcGIS, particularly with Microsoft OneDrive, hindering file management and sharing. (2 reviews) - Users find the **learning curve steep** , noting that additional training opportunities would greatly improve usability. (2 reviews) - Users find the **learning difficulty** of Esri ArcGIS challenging, suggesting more training opportunities for better usability. (2 reviews) - Users experience **accuracy issues** when adding or transferring data between different ArcGIS versions, leading to changed dataset values. (1 reviews) - Error Handling (1 reviews) - Users find Esri ArcGIS **expensive** , especially for small businesses, making it a costly investment. (1 reviews) - Inaccuracy (1 reviews) - No Free Trial (1 reviews) ## Esri ArcGIS Reviews ### 1. ArcGIS: A Powerful All-in-One GIS Ecosystem with Excellent 3D and Analysis Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Dhawood Gani N. | Gis Engineer, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Esri ArcGIS?** 1. All-in-one GIS platform ArcGIS isn’t just one tool—it’s a full ecosystem (mapping, analysis, data management, visualization, and sharing). Whether you’re working in ArcGIS Pro or publishing maps via ArcGIS Online, everything connects smoothly. 2. Powerful spatial analysis It’s one of the strongest platforms for advanced geospatial analysis—network analysis, terrain modeling, spatial statistics, and more. This is especially useful for infrastructure, urban planning, and utilities work. 3. High-quality 3D capabilities The 3D visualization tools (like scenes and digital twins) are impressive. If you’re doing 3D modeling—like your mall building work—it integrates well with tools such as Autodesk Revit and supports realistic rendering. 4. Data integration & scalability ArcGIS handles huge datasets and supports many formats (CAD, BIM, satellite imagery, IoT feeds). It’s used in everything from small projects to enterprise-level systems. 5. Strong industry adoption Because it’s widely used across government and private sectors, skills in ArcGIS are highly valuable and transferable. 6. Customization & automation With Python (ArcPy) and ModelBuilder, you can automate workflows—very useful for repetitive tasks like QC, migration, or reporting. **What do you dislike about Esri ArcGIS?** A common downside of Esri ArcGIS is its high licensing cost and steep learning curve—especially for beginners. Some users also find tools like ArcGIS Pro to be resource-heavy, which can slow performance on lower-end systems. **What problems is Esri ArcGIS solving and how is that benefiting you?** Esri ArcGIS helps solve complex location-based problems by organizing, analyzing, and visualizing spatial data. It benefits me by improving accuracy, speeding up tasks like mapping and QC, and making it easier to manage large datasets and create clear, decision-ready outputs. ### 2. Accurate, Reliable Drone Processing with Seamless ArcGIS Ecosystem Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Liberty M. | GIS Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Esri ArcGIS?** What I like most about ArcGIS is the accuracy and reliability of its drone data processing. It consistently produces high-quality 2D and 3D outputs, which are essential for my professional estate management use cases, such as building construction inspections and modelling. Another standout is its seamless integration with the wider ArcGIS ecosystem, which makes it easy to combine drone-derived data with existing GIS layers and supports better decision-making across teams. Finally, ArcGIS’s enterprise-grade security and scalability are a major plus. **What do you dislike about Esri ArcGIS?** One of the biggest issues for me is stability. ArcGIS can occasionally crash, especially when I’m working with large datasets or more complex drone projects, and that disruption breaks my workflow. The update and installation process is also frustrating in an enterprise environment. Updates often require administrator privileges, which makes things cumbersome in large organisations where we rely on central IT teams to handle installations and keep the software up to date. Another major drawback is the poor integration with Microsoft OneDrive, which adds extra friction when trying to manage or share files through that platform. **What problems is Esri ArcGIS solving and how is that benefiting you?** Esri ArcGIS helps us tackle the challenge of managing a complex estate and campus environment by providing a single, authoritative spatial system. For our university and estate management needs, it lets us bring together building footprints, utilities, land ownership, access routes, drone imagery, and asset information into one consistent map. As a result, estate teams have a clear, shared understanding of the campus, with less reliance on fragmented drawings, outdated plans, or siloed spreadsheets. It also improves visibility and supports better decision-making across the estate. With ArcGIS, we can monitor buildings, open spaces, and infrastructure, assess conditions, support maintenance planning, and visualize change over time. Being able to combine drone data with our existing campus maps helps us quickly understand site constraints, plan works more effectively, and communicate potential impacts to stakeholders in a clear, visual way. Finally, ArcGIS strengthens coordination and communication across departments. University maps can be shared through web maps and dashboards, so estates, facilities, planning, and management teams are working from the same information. This improves efficiency, reduces duplication, and supports more informed, evidence-based decisions when managing a large and evolving university estate. ### 3. Esri Has Powered My Geospatial Career for 25+ Years **Rating:** 5.0/5.0 stars **Reviewed by:** Steven B. | Campus Facilities Technical Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Esri ArcGIS?** I have build a career using it! over 25 years using Esri products. The geospatial industry wouldn't exist in the same way without it. Empowers me t be creating with data. **What do you dislike about Esri ArcGIS?** Error -9999contact Esri technical support. Also it used to run much faster with ArcObjects before they went to .Net **What problems is Esri ArcGIS solving and how is that benefiting you?** I'm a geospatial consultant so its solving my clients problems, mapping, space planning, facility management, asset inventories, indoor mapping, routing and wayfinding ### 4. Great Support, Needs Interface Consistency **Rating:** 4.5/5.0 stars **Reviewed by:** Dave M. | GIS, Safety, Media, Security Manager, Utilities, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Esri ArcGIS?** I like the support they offer if I come across an issue that I can't solve. I can call them, and they get on the phone relatively quickly. They answer my question or walk me through the steps I need to get the problem solved. **What do you dislike about Esri ArcGIS?** I do not like how the interface is different between ArcGIS Pro and ArcGIS Online. Even though the online version is a slimmer version, it should look and operate the same, and it doesn't. **What problems is Esri ArcGIS solving and how is that benefiting you?** We use Esri ArcGIS for designing city maps to manage water and wastewater. ### 5. ESRI ArcGIS is much improved **Rating:** 4.5/5.0 stars **Reviewed by:** Blake B. | Senior Data Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Esri ArcGIS?** Simply the best cartography and geospatial analytical software. The updates in Pro since its launch have not only upgraded the current Pro experience, but also expanded greatly on the original ArcMap software I learned on. It is much more user-friendly and easier to learn to use than the original software. The many analyses and geo-tools you can use make visualization and analysis much clearer and useful. **What do you dislike about Esri ArcGIS?** Honestly, I wish there were a free version that could compete with other open-source mapping services. It makes sense that ArcGIS Pro is marketed towards professionals and companies with budgets that make sense to invest in the software, but a free, limited version would be great to help people learn geospatial analysis and have a fun and easy-to-use mapping tool. **What problems is Esri ArcGIS solving and how is that benefiting you?** I frequently use tools like network analysis and link to data sources using SQL and ArcPy. Creating model builders and Python scripts helps me to control and re-run annual tasks and workflows in geospatial analyses. The data cleaning tool helps to get data in order and prepped for analyses and/or charts that set up dynamically next to my map. ### 6. Extremely Comprehensive Ecosystem That’s Easy and Intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Danilo L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Esri ArcGIS?** In my opinion the ecosystem is extremely comprehensive, its very easy to use and intuitive. **What do you dislike about Esri ArcGIS?** Licensing and extensions can become expensive as the platform scales and maybe some workflows can be complex for new users. **What problems is Esri ArcGIS solving and how is that benefiting you?** ArcGIS help us organize, analyze and visualize geospatial data efficiently. It enables better spatial decision and improve collaboration between our team. ### 7. I have worked as a GIS ANALYST for over 2 years using ARCGIS **Rating:** 4.5/5.0 stars **Reviewed by:** Shamsher S. | Geographic Information Systems Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Esri ArcGIS?** It's simple to use easy to access and use It's tools. Whether it's editing spatial data or creating new dataset it's alway comes in handy for me. I used it for completing project. **What do you dislike about Esri ArcGIS?** There are not much drawbacks of ARCGIS but some times adding data becomes too complicated between differenct versions and other thing is when we transfer data from someone's work station sometime it value of datasets becomes changed. Nothing else. **What problems is Esri ArcGIS solving and how is that benefiting you?** It's helped me over my career where my responsibility is to find erros in data created by other team. I was responsible for marking those errors and correcting them. Making correction in that data was my duty. So it benefitted me over my career. ### 8. Public Infrastructure **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew T. | Director of Public Works, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Esri ArcGIS?** Industry standard, keep adding features, integrates with other software **What do you dislike about Esri ArcGIS?** Hard to learn. Additional training opportunities would be great. **What problems is Esri ArcGIS solving and how is that benefiting you?** This has greatly improved our ability to locate buried infrastructure. Also developing system maps for use in engineering. We have used it to create a hydraulic model of our water system, as well as a power flow model of our electric system. ### 9. ArcGIS - ESRI **Rating:** 4.5/5.0 stars **Reviewed by:** Clinton C. | Geographic Information Systems Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Esri ArcGIS?** Best platform to use for GIS data on the market. Easy to use and implement. Customer support is great as well. **What do you dislike about Esri ArcGIS?** Not enough collaboration with smaller companies. **What problems is Esri ArcGIS solving and how is that benefiting you?** Using it in conjunction with Transportation data from other platforms that work closely with ESRI products. ### 10. Functionality and uses **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi K. | Beat Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Esri ArcGIS?** It's work with both mode online and offline and 3D visualization is good,best for network designing **What do you dislike about Esri ArcGIS?** Training required and less compatible with some other tools,costly for small businesses **What problems is Esri ArcGIS solving and how is that benefiting you?** It's easily handle complex data formats and work smoothly on desktop and mobile also,i personally used it during FTTH network design its real time data visualization is good for field work. ### 11. ESRI ArcGIS experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sheikh Salman A. | Manager GIS, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2021 **What do you like best about Esri ArcGIS?** The user-friendly interface of ArcGIS, which helps in a lot of fields. Applications like Google Earth, AutoCAD & all the Databases make planning & implementation a lot easier. **What do you dislike about Esri ArcGIS?** ArcGIS needs a lot of memory and extra room to work appropriately. So that in case we don't have an updated pc, it can create some issues. There should be expanded Admin choices accessible to rearrange/limit choices accessible to the end client. **What problems is Esri ArcGIS solving and how is that benefiting you?** I am using this software in the field of telecommunication for HFC / OFC / FTTH planning & implementation. I have found it extremely beneficial as it provides great insight for planning & also reduces extra work. All the planning & implementation in my company is with the help of this software hence providing better facilities to the customers. ### 12. The best GIS tool with powerful functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Esri ArcGIS?** Powerful functionality to do map layers and visualizations, gain insights from geospatial analysis **What do you dislike about Esri ArcGIS?** Not as user-friendly as other vendors because of the vast options of functionality **What problems is Esri ArcGIS solving and how is that benefiting you?** Visualize and analyze geospatial data, export into different formats for reporting ### 13. Powerful and Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Jon Z. | Buildings and Grounds, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Esri ArcGIS?** The graet deal of flexibilty to integrate data. Accessed multiple times during the work day, daily users love the maps as a basis to research data/setups/planning. Easy for them to use! Creating maps is pretty stright forward, but requires some time. Linking to software is also pretty easy. Cut and paste... Customer support from ESRI and Brightly is AWESOME! **What do you dislike about Esri ArcGIS?** Not too much on the downside. Perhaps the time to draw maps is pretty chalenging. I suggest starting with a GIS firm and take it from that point! **What problems is Esri ArcGIS solving and how is that benefiting you?** Planning remodels and additions. We also use it as a basis to track asset costs/downtime and location ### 14. Good experience for GIS software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Esri ArcGIS?** Ease of use once you know how to use it Customer support is good. Online forums are extenive and walkthroughs easily found Extansive features and tools **What do you dislike about Esri ArcGIS?** Tools are sometimes locked behind higher payment tiers **What problems is Esri ArcGIS solving and how is that benefiting you?** GIS software ### 15. An excellent GIS System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Esri ArcGIS?** ArcGIS is the de facto standard for GIS software. It allows my business to communicate effectively with maps, which are used by both internal and external stakeholders. We use it every day. ESRI's customer support is excellent, and we were able to integrate it with our other office software. **What do you dislike about Esri ArcGIS?** The downside is the cost and also the difficulty in setting up Enterprise to work with our websites and firewall, which required multiple customer support calls. **What problems is Esri ArcGIS solving and how is that benefiting you?** ESRI ArcGIS is used in our office to map forestry resources, for timber and carbon cruising, for web GIS mapping, and for other mapping applications. ### 16. Two Decades of Geospatial Excellence: A Veteran User's In-Depth Review of Esri ArcGIS **Rating:** 4.0/5.0 stars **Reviewed by:** Anuradha P. | Information Technology Expert, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Esri ArcGIS?** In my 20-year journey with Esri ArcGIS, I have come to appreciate its robust and versatile capabilities in geoprocessing and GIS data management. The platform's Geo Databases feature has been particularly useful in handling complex spatial data and maintaining the integrity of the information. ArcGIS offers a wide array of geoprocessing tools that have proven invaluable in streamlining workflows and enhancing the efficiency of my projects. Its seamless integration with various data formats and sources has allowed me to work with diverse datasets and make informed decisions. The Geo Databases functionality not only provides an organized way to store and manage spatial data but also ensures data consistency and reliability. This has been vital in maintaining the quality and accuracy of my GIS projects over the years. In summary, Esri ArcGIS has been an indispensable tool in my geospatial endeavors, and its top-notch geoprocessing and data management capabilities have contributed significantly to my success in the field. Python, which has allowed me to automate my workflows and improve overall efficiency. The built-in Python scripting support, with ArcPy, makes it possible to create custom geoprocessing tools, perform batch processing, and automate repetitive tasks. This powerful programming language integration has enabled me to develop and implement advanced geospatial analysis techniques, streamline data processing, and create custom scripts that are tailored to the specific needs of my projects. Additionally, the extensive Python community and available resources have proven invaluable in expanding my knowledge and finding solutions to complex GIS challenges. The Python integration in Esri ArcGIS has been a game-changer for my GIS work, offering the flexibility to automate tasks and develop custom solutions that elevate the platform's geoprocessing and data management capabilities even further. **What do you dislike about Esri ArcGIS?** While Esri ArcGIS has been an essential tool for my GIS work over the years, there are a couple of aspects that I find less favorable. My primary concern is the cost associated with using the platform. The licensing fees can be quite steep, especially for small businesses or individual users who might not have the budget to accommodate the expense. This can make it challenging for some users to access the platform's full range of features and capabilities. Another drawback of Esri ArcGIS is the relatively long learning curve that comes with mastering the software. For new users or those transitioning from other GIS platforms, the sheer number of tools and options can be overwhelming. Additionally, the interface has evolved over time, which may pose challenges for users who are familiar with older versions of the software. While the availability of extensive documentation, tutorials, and online resources can help ease the learning process, it still requires a significant investment of time and effort to become proficient in ArcGIS. In summary, despite the many advantages offered by Esri ArcGIS, the high cost of entry and steep learning curve can be limiting factors for some users, making it important to weigh the benefits against these drawbacks when considering this platform for GIS work. **What problems is Esri ArcGIS solving and how is that benefiting you?** Esri ArcGIS has played a crucial role in solving a variety of geoprocessing problems in my work, particularly those related to transportation and road maintenance. By utilizing the platform's comprehensive suite of tools, I have been able to analyze spatial data, model complex relationships, and develop effective strategies for managing infrastructure. One notable achievement I am particularly proud of is the development of a Python script using ArcGIS to generate land parcel plans for Sri Lanka. This project was challenging due to the limited data available, but with the robust capabilities of ArcGIS and the flexibility of Python, I was able to overcome these constraints and create a solution that met the needs of the Department of Survey. This script has been in use for years, streamlining the land parcel planning process and contributing to improved land management practices in Sri Lanka. The benefits of using Esri ArcGIS in my work are numerous. The platform has enabled me to tackle complex geospatial problems with ease, optimize transportation and road maintenance strategies, and make data-driven decisions that have a lasting impact. The successful implementation of the land parcel planning script for Sri Lanka is just one example of how ArcGIS has empowered me to address challenges in the geospatial field and make a tangible difference in the world. ### 17. Best software for spatial Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Heena K. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Esri ArcGIS?** I have used ArcGIs for many years for spatial analysis. Best part is visualization of all rasters and vector data in one frame that can have google maps in background. Digitizing is very easy. This software can be used to create maps as per requirement that needs to be added in any project report. **What do you dislike about Esri ArcGIS?** Sometimes this system takes too much time to load. **What problems is Esri ArcGIS solving and how is that benefiting you?** It can help to create DEM., digitizing various tools, and also benefial for water resources project. ### 18. Esri ArcGIS the industry leader lives up to the hype **Rating:** 5.0/5.0 stars **Reviewed by:** Chase C. | Senior IT Service Desk Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Esri ArcGIS?** Most helpful is geographical information that is relevant to your business workflows is presented in as simple or complex a way as the user needs. More than just driving directions, our business is shown on the map perfectly. **What do you dislike about Esri ArcGIS?** Creating the perfect environment can take some time. You'll need to understand all relevant aspects of your business to know exactly what can be shown on a map in real time. **What problems is Esri ArcGIS solving and how is that benefiting you?** We can see all of our field sites, how to access them, and how they are interconnected. It can make planning a route to go to the field so much easier as we can see all of our assets at the same time. ### 19. Esri ArcGIS is a comprеhеnsivе and powerful GIS softwarе that offers a wide range of fеaturеs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Esri ArcGIS?** One of the standout features of ArcGIS is its vеrsatility. It provides a robust sеt of tools and functionalitiеs that catеr to a variety of industries and applications, including urban planning, еnvironmеntal management, еmеrgеncy rеsponsе, transportation, and morе. Thе softwarе allows usеrs to intеgratе multiplе data sourcеs, such as aеrial imagеry, satеllitе data, and dеmographic information, to crеatе dеtailеd and accuratе maps and spatial modеls. **What do you dislike about Esri ArcGIS?** One of thе fеw arеas whеrе ArcGIS could bе improvеd is its pricing structurе. Thе softwarе can bе quitе еxpеnsivе, еspеcially for smallеr organizations or individuals. Whilе Esri offеrs diffеrеnt licеnsing options, including subscriptions and еntеrprisе agrееmеnts, thе cost can still bе prohibitivе for somе usеrs. Howеvеr, considеring thе еxtеnsivе functionality and capabilities providеd by ArcGIS, thе invеstmеnt may bе worthwhilе for organizations hеavily rеliant on gеospatial data. **What problems is Esri ArcGIS solving and how is that benefiting you?** The analysis capabilities of ArcGIS are truly imprеssivе. Thе softwarе providеs a widе rangе of gеoprocеssing tools that еnablе usеrs to perform complеx spatial analysis tasks, such as ovеrlaying multiplе layеrs, calculating distancеs and arеas, conducting suitability analysis, and pеrforming nеtwork analysis. Thеsе tools еmpowеr usеrs to dеrivе mеaningful insights from thеir gеospatial data and makе informеd dеcisions. ### 20. Creating Beautiful and Practical Visualizations that Speak to Your Audience **Rating:** 4.5/5.0 stars **Reviewed by:** Jody Elizabeth T. | Digital Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Esri ArcGIS?** I have worked with Esri ArcGIS on the public (StoryMaps) and the licensed side. Once I got the basics down, it was no more or less difficult to operate than any other graphics platform. ArcGIS StoryMaps is a straightforward interface, perfect for a GIS newbie. However, StoryMaps should not be confused with Esri ArcGIS, a powerful industry tool very robust for visualizing data through maps. **What do you dislike about Esri ArcGIS?** When I began working with ESRI ArcGIS, I was provided a link from my institution to ESRI ArcGIS through an AWS share. It was slow, features would crash the platform, and often I could not complete a full map design that was direct from the ESRI ArcGIS sponsored textbook. However, just learning to fight my way through the challenges with the modality my institution provided gave me the foundation to operate and develop maps on the commercial platform. Based on my system and network connection, some functionality is slow, but I have no complaints overall. **What problems is Esri ArcGIS solving and how is that benefiting you?** I am working in farm analysis, nature conservation, and food systems sustainability issues. Esri ArcGIS is helping me to analyze various data streams to represent community resilience with strong visual constructs that are relevant to the audience. ### 21. Esri is the leader in mapping! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian B. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Esri ArcGIS?** Esri is a full-featured GIS leader. They have a system that creates, manages, analyzes, and maps all types of data. GIS helps users understand patterns and geographic content **What do you dislike about Esri ArcGIS?** One consideration is cost. But for the price, you are getting software with an excellent reputation in the geospatial arena, great reporting, and the ability to handle large amounts of data. **What problems is Esri ArcGIS solving and how is that benefiting you?** We are currently working to locate all of the lead pipes that are used in the city. Using data from building and inspection reports dating back to the 1960's, we are able to map that to show the areas that still have lead pipe. ### 22. GIS Suite for Professional cartographers **Rating:** 5.0/5.0 stars **Reviewed by:** Vama P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Esri ArcGIS?** The professional quality of delivery, the security around data and map layers and the intuitive approach to help GIS developers and designers deliver the best possible product. **What do you dislike about Esri ArcGIS?** Low compatibility with the ecosystem, however, the community around ArcGIS is good so the development is effortless. Overall, No complaints. better control on shared access and development in real-time might help optimise workflows. **What problems is Esri ArcGIS solving and how is that benefiting you?** Rapid GIS development tool. GIS data is bulky and to visualise it securely is often a pain. Arcgis through it's properietary formats and logics helps us streamline and prioritize workflows. ### 23. Premium GIS software **Rating:** 5.0/5.0 stars **Reviewed by:** Md Mehmud S. | GIS/MEL Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2023 **What do you like best about Esri ArcGIS?** ESRI ArcGIS has a history of over 50 years in the GIS sector, and with that experience, it has become the leader in this sector. I like the easy-to-understand mapping interface in ArcMap, the vast collection of tools in ArcToolbox, the sophisticated database management and query system etc. **What do you dislike about Esri ArcGIS?** Firstly, it is costly software for enterprise use; secondly, to buy each software extension, you again need to pay, and I find the Image analysis and data interoperability less legible to find out for a new user. Other than the high pricing, ArcGIS excel in every aspect as a GIS tool. **What problems is Esri ArcGIS solving and how is that benefiting you?** ArcGIS helps in mapping the GIS data collected from the field, analyzing spatial data, data management, joining spatial databases, static mapping and visualization of data etc. ### 24. A Complete Online Geo-Mapping System with tons of features and expansions **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Esri ArcGIS?** The customer service and training that is available is the best around! **What do you dislike about Esri ArcGIS?** It can be a little overwhelming for new users, but I believe this is only because its such a powerful design **What problems is Esri ArcGIS solving and how is that benefiting you?** Creating online maps for our fiber and civil underground network installations. Being able to geo locate every point and add data and photos is everything we could ever need. Then the abiblity to share this with coworkers, customers and clients is beyond beneficial, it is crucial to our day to day projects. ### 25. Great tool for explorers! **Rating:** 4.5/5.0 stars **Reviewed by:** Cindear Z. | Senior Director, Global Sales Operations and Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Esri ArcGIS?** I enjoyed ArcGIS even though I didn't major in mapping or remote sensing etc. The tool was easy to learn and has so much to offer. I ended up using it a lot to create all kinds of geojson files and explore around the globe. **What do you dislike about Esri ArcGIS?** I think the UI/UC could improve a little. It can be a bit hard for me to remember the exact list and button to go to finish a task. Maybe improve the new user walk-through a bit. **What problems is Esri ArcGIS solving and how is that benefiting you?** I used it to load geospatial data and extract jason files. The tool was liked by many of us non geospatial majored workers. It was easy to learn and fun to play with. ### 26. Esri ArcGIS is an invaluable tool for our day to day geographical operations! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Esri ArcGIS?** Esri ArcGIS displays our transportation routes and geographical details with plenty of detail and has allowed us to plan upcoming routes for our drivers. It's geoprocessing capabilities are unparalleled and has integrated very easily with other software that we use. **What do you dislike about Esri ArcGIS?** We use an onsite server for licensing and it's a bit of a challenge to keep it up to date. It also sometimes takes awhile to load for our users. **What problems is Esri ArcGIS solving and how is that benefiting you?** It is helping us plan out routes for our drivers and maximize our coverage/efficiency. ### 27. Arcgis review **Rating:** 4.0/5.0 stars **Reviewed by:** Conghui G. | Civil Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Esri ArcGIS?** it is easy to use, especially the functions are easy and clear to find, I used the software to finish the class project and it can fully show by data oriented method. **What do you dislike about Esri ArcGIS?** it is hard for beginners to master the software as you will need time to learn on how to use it, and the overall system is not that quick response sometimes. It may need some improvement for robust operation. **What problems is Esri ArcGIS solving and how is that benefiting you?** Sometimes I feel like Esri ArcGis is so useful that engineering, and planning people can use. It is popular for professionals who do planning in the government as well, it gives a clear image on explaining the data. ### 28. ArcGIS online Review for ESRI. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Dairy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2023 **What do you like best about Esri ArcGIS?** That is has many ways to display data.you see imagery and data together at different scale. IArcgis has continuously need to evoke and bring new tools. ESRI has moved online. **What do you dislike about Esri ArcGIS?** It is expensive. I have not used it with a MAC, so unaware of t is compatible. It can take up a lot of RAM. Online product is great but it does not deliver the same user experience as the desktop software. **What problems is Esri ArcGIS solving and how is that benefiting you?** Allows user to integrate new data with exist data. It can cover any geographic area in the country with common layers such as roads. GIS allows us to see places we have never been. ### 29. I have been using arcgis software since 10 year. It is very useful in GIS industries **Rating:** 5.0/5.0 stars **Reviewed by:** Mayur G. | Gis Counsultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2022 **What do you like best about Esri ArcGIS?** Data conversion, network analyst, georefrencing tools ,Model builder, query builder, data management tools, spatial tools etc. **What do you dislike about Esri ArcGIS?** There is Nothing to dislike in arcgis... **Recommendations to others considering Esri ArcGIS:** Yes I would recommend arcgis. **What problems is Esri ArcGIS solving and how is that benefiting you?** Publishing services using arcgis is really helpful . ### 30. Esri is top leader in Mapping **Rating:** 5.0/5.0 stars **Reviewed by:** Drishti B. | Application Development Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2023 **What do you like best about Esri ArcGIS?** - Great completely featured GIS leader. - Provides delivery quality, security layers, data and mapping layers - Easy to understand and work with overall very insightful. **What do you dislike about Esri ArcGIS?** - Very Costly software. - Need to pay additional for all the software extensions. - Can be a little difficult and overwhelming for new users and beginners . **What problems is Esri ArcGIS solving and how is that benefiting you?** - very useful for engineering, planning and usage - Clear image on explaining the data - Can cover geographical data and provide accurate details. . ### 31. Helpful Data Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Megan F. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Esri ArcGIS?** Esri ArcGIS is a helpful data tool that is easy to navigate and provides useful information, insights, and reports. **What do you dislike about Esri ArcGIS?** I have not experienced anything I dislike about Esri ArcGIS. **What problems is Esri ArcGIS solving and how is that benefiting you?** Esri ArcGIS is assisting my organization in providing useful data and insights which saves us time and resources, making us more efficient. ### 32. ESRI increases Visual Learning **Rating:** 5.0/5.0 stars **Reviewed by:** Bethany C. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Esri ArcGIS?** ESRI allows educators and students to visualize data across space and time. They are a user friendly resource for educators wishing to teach students important GIS skills for future learning and growth. **What do you dislike about Esri ArcGIS?** Sometimes the site can have malfunctions that prevent certain parts from working - or specific formatting is required to make certain features work. It would be nice if there was more details for specific formatting. **What problems is Esri ArcGIS solving and how is that benefiting you?** ESRI allows for the digital display of visual data on maps to increase visual and spatial understanding of varying degrees of data. It is also beneficial for comparing various metrics. ### 33. Use everyday! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Esri ArcGIS?** I love this program for map making. There is so many tools to show visual maps along with its tabular data. **What do you dislike about Esri ArcGIS?** Esei could do a better job with its online help tutorials. Maybe make tutorial videos of how to use tools. **What problems is Esri ArcGIS solving and how is that benefiting you?** With Esri ArcGIS I am able to run analytical reports as well as show geographic precision on a visual scale to my superiors. I work in Forestry so we need all our property mapped out. We make maps for different reasons. ### 34. User friendly and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Esri ArcGIS?** The wide range of features and an easy to use interface make it a powerful tool for spatial analysis **What do you dislike about Esri ArcGIS?** One downside is the cost of the license, making it difficult for individuals to use. **What problems is Esri ArcGIS solving and how is that benefiting you?** ArcGIS is a powerful tool for doing sptial analysis and now it has improved further by including a wide range of interactive mapping solutions. I recently used ArcGIS Online to create a web map of Live Music locatons for my project ### 35. Excellent capabilities to map and analyse data **Rating:** 5.0/5.0 stars **Reviewed by:** Vinay K. | Design and Planning Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Esri ArcGIS?** Integration and flexibility to use from different data sources **What do you dislike about Esri ArcGIS?** The new Arc GIS professional, this is in the developing phase and expect a lot more in the coming days **What problems is Esri ArcGIS solving and how is that benefiting you?** Integrating and displaying all the network data ### 36. One of the most reliable GIS solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Esri ArcGIS?** ESRI is a leader in GIS solutions and they are always innovating to implement new tools and features. Overall, the GIS environment in desktop is user friendly and graphics are modern. **What do you dislike about Esri ArcGIS?** The software is prone to crashes in some versions. The online version needs improvement to make it more user friendly by having more options. The integration of python should be more easy to follow. **What problems is Esri ArcGIS solving and how is that benefiting you?** Spatial analysis, remote sensing, creating maps were all some of the goals I accomplished with GIS. ArcGIS met my needs and I am satisfied with it. It is also a great software for learning. ### 37. Great for Public Health! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2023 **What do you like best about Esri ArcGIS?** Esri ArcGIS is an essential tool for public health professionals and I enjoy using this for research, applications, or other ideas. I highly recommend this to anyone in the public health or health fields. **What do you dislike about Esri ArcGIS?** Esri ArcGIS is excellent for its relation to public health in a geospatial sense. However, if you want to create it is costly but the reputation outweighs the cost. **What problems is Esri ArcGIS solving and how is that benefiting you?** GIS is so helpful for population management, understanding health equity, and learning trends socio-demographically, it is a wonderful way to explore in real-time why situations may be how they are. ### 38. GIS Specialist **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Esri ArcGIS?** The wide range of tools can be used in different subjects and businesses, as well as the opportunity to connect a team through a server and work on the same project. **What do you dislike about Esri ArcGIS?** It is expensive and not as user-friendly as openGIS, where the user is freer in running and analyzing the database and incorporating it with other software and apps such as Mergin. **What problems is Esri ArcGIS solving and how is that benefiting you?** Esri helps use satellite images to calculate the percentage of green area in a city or digitizing methods to convert all the traditional maps to modern maps with attributes and all the necessary information for novice users of customers. ### 39. An Amazing Software platform in the field of geospatial Engineering **Rating:** 5.0/5.0 stars **Reviewed by:** Sakhawat Hossen S. | GIS and RS Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Esri ArcGIS?** User Friendliness, a lot of available tools to work with, and especially suitable for network analysis. **What do you dislike about Esri ArcGIS?** Although ArcGIS Pro is a 64-bit, as I use the desktop version, it would be better to have it 64-bit instead of 32-bit. **What problems is Esri ArcGIS solving and how is that benefiting you?** almost any kind of spatial analysis including network analysis. ### 40. Best software for spatial data analysis work **Rating:** 4.5/5.0 stars **Reviewed by:** Digvijay N. | Fulbright Fellow, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Esri ArcGIS?** ArcGIS has great mapping capabilities. I use it to process spatial gridded datasets and spatial analysis. **What do you dislike about Esri ArcGIS?** It's a heavy software and sometimes takes time to load on the system. **What problems is Esri ArcGIS solving and how is that benefiting you?** Easy user-driven interface to process available gridded datasets. I use it heavily in my work to process gridded weather data files. ### 41. Best for geolocation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Esri ArcGIS?** - Setting up in the cloud was easy - Ease of Administration **What do you dislike about Esri ArcGIS?** - Upgrading to new version broke the SSL - There were bugs identified by support and rolling back was not easy - The support ticket went for days **What problems is Esri ArcGIS solving and how is that benefiting you?** Distribute samples across different geo locations and view map based on distribution. This helps in adjusting the sample. ### 42. Esri ArcGIS and IFS integration experience **Rating:** 3.5/5.0 stars **Reviewed by:** Mihails D. | consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Esri ArcGIS?** It is very easy to integrate Esri ArcGIS with IFS Applications using the standard functionality **What do you dislike about Esri ArcGIS?** It's became tricky to get the data from/to both systems when there is proxy between. **What problems is Esri ArcGIS solving and how is that benefiting you?** Esri ArcGIS helps to improve Work Task execution process giving the end-user possibility to plan his daily work in right way visiting proper equipment objects according to work priority, location and root to other objects ### 43. Geospatial excellence! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Esri ArcGIS?** The system keeps evolving to become more user friendly, have been using it for more than 14 years and every new version is friendlier and sharper. **What do you dislike about Esri ArcGIS?** No dislikes with this product in the most current version. **What problems is Esri ArcGIS solving and how is that benefiting you?** Helps with the identification of sources for the correlation of environmental factors and health problems in the community. ### 44. Map the world and what you have in your brain **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Esri ArcGIS?** ArcGIS has become an easy to use platform **What do you dislike about Esri ArcGIS?** sometime it is hard to know how to use some data **What problems is Esri ArcGIS solving and how is that benefiting you?** Having a live feedback from the field and being able to make decision quicker and smarter ### 45. Very easy to use for GIS learning and analyses **Rating:** 4.0/5.0 stars **Reviewed by:** Yaqub A. | NST Fellowship (2022-2023), Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Esri ArcGIS?** Very simple and easy to use, also have enormous extension for diversified uses for spatial and temporal analysis. Have also many developed Arc python code based extension. **What do you dislike about Esri ArcGIS?** Esri ArcGIS is a proprietory tools having too much higher price. Due to higher price many people’s of developing country’s are unable to purchase the subscriptions. **What problems is Esri ArcGIS solving and how is that benefiting you?** Spatial and temporal change analysis, remote sensing and GIS analysis , satellite based data analysis, natural resource monitoring, Forest change analyses, monitoring environmental changes etc. ### 46. I prepared a map for the development of rural areas with the help of this software **Rating:** 3.5/5.0 stars **Reviewed by:** Masoud N. | Associate Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Esri ArcGIS?** Analyzing information on the map and providing suggestions to solve problems on the map **What do you dislike about Esri ArcGIS?** The complexity of different parts and sensitivity in entering information that causes error **What problems is Esri ArcGIS solving and how is that benefiting you?** It helped me to show the collected data on the map and speed up the analysis ### 47. ESRI review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Esri ArcGIS?** I enjoy the ability to compile data and create maps that practically display data in a visually pleasing way. There is a great deal of functionality that some other mapping platforms don't have. **What do you dislike about Esri ArcGIS?** I find this platform requires slightly more understanding of GIS than other more beginner-friendly options. With that comes more functionality, so it is worth it. **What problems is Esri ArcGIS solving and how is that benefiting you?** It allows me to portray data visually to encourage land conservation and share the sensitivity and importance of conservation of specific areas. ### 48. ArcGIS is best geology and map software **Rating:** 4.5/5.0 stars **Reviewed by:** Chamnes P. | Database Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2023 **What do you like best about Esri ArcGIS?** It create land map and location survey very efficiently **What do you dislike about Esri ArcGIS?** It is costly for licence and troublesome install **What problems is Esri ArcGIS solving and how is that benefiting you?** It help on my university assignment and exam ### 49. ArcGIS is great for mapping but it can be slow and hard to automate. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Esri ArcGIS?** It has lots of different option in its UI and can be very powerful if you understand it. **What do you dislike about Esri ArcGIS?** It is slow when files becomes large, there is a big learning curve, it is hard to automate, and the software takes up a lot of space. **What problems is Esri ArcGIS solving and how is that benefiting you?** It solved the problem of being able to work with json and other map files. ### 50. Arc GIS Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Esri ArcGIS?** Works great for assessing Census data, voting districts, as well as annexation. I work in local government and most of us agree that ESRI ArcGIS suits our needs. **What do you dislike about Esri ArcGIS?** The price could be lower if you are not on a license agreement. **What problems is Esri ArcGIS solving and how is that benefiting you?** Esri ArcGIS helps make it easier to see patterns and improve decision making. ## Esri ArcGIS Discussions - [If not already in place, when will there be a merger between AutoCAD and ESRI?](https://www.g2.com/discussions/12714-if-not-already-in-place-when-will-there-be-a-merger-between-autocad-and-esri) - 1 comment, 1 upvote - [what is price of the software](https://www.g2.com/discussions/7652-what-is-price-of-the-software) - 2 comments, 1 upvote - [Where can I learn more about the technical details of ArcGIS Online?](https://www.g2.com/discussions/arcgis-online) - 1 comment, 1 upvote - [Where can I learn more about the technical details of ArcGIS Pro?](https://www.g2.com/discussions/arcgis-pro) - 2 comments, 1 upvote - [Where can I learn more about the technical details of ArcGIS Enterprise?](https://www.g2.com/discussions/arcgis-enterprise) - 1 comment, 1 upvote - [View Esri ArcGIS pricing details and edition comparison](https://www.g2.com/products/esri-arcgis/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+21%3A27%3A48+-0500&secure%5Bsession_id%5D=00b776c1-6f6a-44ee-b8c9-e17d3394524b&secure%5Btoken%5D=871648ffea72846f683ed51e0e13a59920c015839b1ed21a9b912f667bbf0c27&format=llm_user) ## Esri ArcGIS Integrations - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [FME Platform](https://www.g2.com/products/fme-platform/reviews) - [MicroStation](https://www.g2.com/products/microstation/reviews) - [Revit](https://www.g2.com/products/revit/reviews) ## Esri ArcGIS Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards **Data Management** - Data Capture - Data Storage - Data Manipulation - Data Visualization **Cartography** - Map Design - Vector Mapping - Data Visualization - Overlaying **Map Creation** - Geocoding - Buffer Zone Query - Overlaying - Publishing **Analysis** - Predictive Analysis - Distance Analysis - Spatial Analysis - Data Stream **Analysis** - Spatial Analysis - Reporting - Real-Time Streaming **Reporting** - Data Transformation - WYSIWYG Design - API Integrations **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications ## Top Esri ArcGIS Alternatives - [Maptitude](https://www.g2.com/products/maptitude/reviews) - 4.7/5.0 (148 reviews) - [MapInfo Pro](https://www.g2.com/products/mapinfo-pro/reviews) - 4.1/5.0 (107 reviews) - [CARTO](https://www.g2.com/products/carto/reviews) - 4.5/5.0 (64 reviews)