eSentire excels with advanced threat detection, real-time monitoring, MDR services, customized security, 24/7 SOC, and proactive threat hunting. Review collected by and hosted on G2.com.
Though effective, eSentire has a learning curve, potential false positives, and limited compatibility with certain legacy systems Review collected by and hosted on G2.com.
194 out of 195 Total Reviews for eSentire
Overall Review Sentiment for eSentire
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eSentire has helped us in many situations. They have alerted us of the most simple of threats, and also of bad actors on our network. Before we even have to triage the situation they block the device(s) and keep our environment safe from lateral movement from the bad actors being on the device(s) that were infected. Review collected by and hosted on G2.com.
Honestly I haven't found one thing that I don't like about eSentire or their product line. Review collected by and hosted on G2.com.
The platform is user-friendly. In addition, it offers protection against cybercriminals through its alerts and anomalies. Now that I have been an admin of eSentire for a few years, I couldn't be happier with the service. The team is always on time when noticing anomalies, always reaching out and following the escalation procedure, and always providing thorough analysis of the alerts, which makes it easier for us to investigate internally. The platform itself is very easy to integrate, implement, and use. Review collected by and hosted on G2.com.
As of now, I have not found any services within the platform that require attention. I find it to be an accurate detection and response tool. Review collected by and hosted on G2.com.
After an exhaustive RFP process eSentire rose to the top due to their deep bench of people that were experts in different aspects of cybersecurity. They always bring the right expert to the table to discuss our needs, then they help us meet those needs. The alerts we receive are meaningful, detailed, and accompanied by recommended actions. Quarterly review meetings keep us connected and constantly moving in the same direction. Review collected by and hosted on G2.com.
Understanding the breadth of services they offer and prerequisites to using each services takes months to fully digest. Review collected by and hosted on G2.com.
eSentire is very helpful for automating and helping with managing alerts, especially escalating the ones that stand out and potentially pose a threat to our environment. The time is takes for a response and resolution is the best and something we praise about eSentire. Customer service is on point, always helpful when explaining new situations to the client in a well-mannered way. The portal is super helpful, very easy for a new user to adapt and get used to. Review collected by and hosted on G2.com.
I have not found anything I disliked about eSentire. One thing that could help is having faster scans on an endpoint without having to call and escalate the case. Other than that, eSentire is great and the process to call and contact someone is execellent. Review collected by and hosted on G2.com.
I appreciate eSentire’s proactive, around-the-clock threat monitoring and swift response to incidents. Their SOC team feels like a true extension of our internal security staff, always ready to address issues with deep expertise and a calm, solution-oriented approach. Review collected by and hosted on G2.com.
While I don’t have many complaints, some of the advanced configuration options do require a bit of a learning curve, and pricing can be on the higher side compared to basic security solutions. However, given the excellent customer support and the robust protection provided, these factors are easily outweighed by the overall value and peace of mind that eSentire delivers. Review collected by and hosted on G2.com.
Esentire has the right security experts, tools and mature process in place to support your business. Not just talk, but valuable monthly and quaterly reviews, with KPIs and other recomendations to support your business in staying secure. Review collected by and hosted on G2.com.
It is an investment. I am not sure any C-suite member likes added costs and expenses, but the value on the return is one not to regret! Review collected by and hosted on G2.com.
As a customer of 10 years, watching eSentire grow and maintain the same level of service is beyond impressive. They are the best at what they do and they also understand the importance of educating their customers on emerging cybersecurity threats and topics of concern. Review collected by and hosted on G2.com.
eSentire has grown so fast that staying up to date on new product and service offerings has been a challenge. I'm used to vendors harassing and upselling me constantly which is not what they do so it's on me to be a little more proactive in seeing what's new with them. Review collected by and hosted on G2.com.
Responsivness and customer service are great features of eSentire. Review collected by and hosted on G2.com.
Contract agreements with external software vendors that are utalized by eSentire. Review collected by and hosted on G2.com.
