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13 ERPLY Reviews
I use Erply for inventory management.
Erply data report is good as it provides a good insight you can rely on when making a decision.
Erply is user-friendly.
The Erply contact point is already available to support and update the new features or to resolve repeated or new incidents.
We always use Erply for sales management by our Duka staff and user creation for Tech service desk staff.
It provides also an easy way to integrate with other systems such as SAP, etc. Review collected by and hosted on G2.com.
So far, we have not yet met with any weakness with Erply as they have a customer support team which is always ready to support. Review collected by and hosted on G2.com.
Erply has a lot of flexible functionality and APIs. Review collected by and hosted on G2.com.
The support is non-existent. The Team doesn't help you and the staff move insanely slow on bugs. The company has a backwards strategy on development and could care less about your pain points or your issues. If you really want to make your life hard, sign up with Erply! Review collected by and hosted on G2.com.
The fact that you can simply scan an item on the home page instead of making sure the right space is selected is very convenient for fast paced sales. Our previous system also did not let you discount an entire purchase you had to discount each item individually, which took extreme time, this system does allow both a percentage discount and a dollar discount for all items at once. I do also like the option to charge either "100% card" or "100% cash" purchases instead of having to type out the exact dollar amount each purchase, it eliminates room for error in keystrokes. Review collected by and hosted on G2.com.
So far the one thing that is a big flaw for us using a computer to run the system is that the layout is not designed to be able to scroll, so in order to see and use all the buttons on the system you have to zoom out the page, making all the buttons and numbers a lot harder to see. Having them update the functionality for using it on computer would be very helpful. Other than that we have not yet understood the "coupon' function on the POS. Review collected by and hosted on G2.com.
The UI is beautifully color-coded for each function; the cash-in and -out process is a dream, and making price adjustments is as simple as selecting a line. It's easy to see where you are in your process and the POS shows where you are in the transaction very simply (product, amount, price). Review collected by and hosted on G2.com.
-The custom buttons are hard to read at a scan and I often search longer than I feel I should for an item I've previously located
-New scanned-in product displays at the top of the list, instead of the bottom. It was a big adjustment and I think I've become accustomed to it, but I still look at the bottom of the list for the most recent item.
-The interface isn't quite wide enough. Even on a 24-inch monitor, there's a lot of white space on either side, and some of that could be better used to give me more than ten characters of product name in the transaction screen. Review collected by and hosted on G2.com.
Near perfect record for up-time over the course of 4 years. Good visibility across entire chain for sales + inventory Review collected by and hosted on G2.com.
We had some headaches with e-commerce integration. The payment hardware integration leaves a little to be desired. Wish we had more metrics. Review collected by and hosted on G2.com.
I like that there is a lot of support if I have any issues with Erply. Review collected by and hosted on G2.com.
I dislike when Erply runs a bit slow and things do calculate. Therefore, I have had to shut Erply down and restart. Review collected by and hosted on G2.com.
I like the ability to lower prices by adding in the sale amounts in %. Review collected by and hosted on G2.com.
I don't like that you have to clock out before adding in the numbers of the money amounts at night. I don't end up getting paid to add the register amounts and if that takes extra time we are lost it. Review collected by and hosted on G2.com.
Erply's software is easy to download and set up. I have to point out that my experience with Erply's customer support has always been really good - quick solutions and friendly approach even with the most stupid questions. The main two useful features Erply offers are particularly thorough Retail CRM and quick product lookup.
Erply has made sales reporting easy as 1-2-3 with its comparison feature that allows you to compare reports from different periods. This helps to analyse your sales and make a strategic plan to increase it - brilliant, isn't it? Review collected by and hosted on G2.com.
I would say Erply has too many features and could be a bit too much if you just need a basic POS system. But yet again, this doesn't necessarily have to be a reason to complain about - the software is still highly recommendable. Review collected by and hosted on G2.com.
how easy the main screen is for checking out and clocking in. It's easy to customize too. Review collected by and hosted on G2.com.
I don't like that you have to count the drawer after you clock out. Thats time we should be getting paid for. Review collected by and hosted on G2.com.
