(170)
4.3 out of 5
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Optimizely Commerce Connect 
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EA
Verified User in Apparel & Fashion
Mid-Market(51-1000 emp.)
What do you like best about Optimizely Commerce Connect?
The support from the team to encourage the optimal use of the platform. Review collected by and hosted on G2.com.
What do you dislike about Optimizely Commerce Connect?
It's not clear that the partners are fully trained on capabilities and we have a lot of "bespoke" rather than out the box solutions. Review collected by and hosted on G2.com.
31 out of 32 Total Reviews for Optimizely Commerce Connect
4.2 out of 5
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Overall Review Sentiment for Optimizely Commerce Connect
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MM
Mwaniki M.
Mid-Market(51-1000 emp.)
What do you like best about Optimizely Commerce Connect?
Optimizely customized commerce is quick to set up and create website, making it easy to work with.
Developer friendly and easily customizable. Review collected by and hosted on G2.com.
What do you dislike about Optimizely Commerce Connect?
So far, I am yet to encounter a problem with the platform. Review collected by and hosted on G2.com.
AG
ali g.
Product Manager
Enterprise(> 1000 emp.)
What do you like best about Optimizely Commerce Connect?
Content authoring, redirect placement, and custom development solutions are available as well as IB vs OOB solutions. Review collected by and hosted on G2.com.
What do you dislike about Optimizely Commerce Connect?
Site Search provides false positives. Site search analytics is not reliant. Review collected by and hosted on G2.com.
SB
Shashikant B.
Technical Architect
Mid-Market(51-1000 emp.)
What do you like best about Optimizely Commerce Connect?
I like build deployment process, content management system, quickly setup and easily create website and published. Review collected by and hosted on G2.com.
What do you dislike about Optimizely Commerce Connect?
I don't have any dislike points but they have very limited customized code documents. Review collected by and hosted on G2.com.
MA
Mujtahid A.
Software Engineer
Small-Business(50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Optimizely Commerce Connect?
Easy to work with, developer friendly and using the latest technology (.net 6). Review collected by and hosted on G2.com.
What do you dislike about Optimizely Commerce Connect?
Some of the features in version 11 is not supported in the version 12. Review collected by and hosted on G2.com.
AW
Verified User in Warehousing
Enterprise(> 1000 emp.)
What do you like best about Optimizely Commerce Connect?
Optimizely Commerce Cloud is a robust eCommerce tool, offering almost all of the features I need to accomplish our goals Review collected by and hosted on G2.com.
What do you dislike about Optimizely Commerce Connect?
While the tool is configurable, it's a challenge to get my own team certified to support it without the constant reliance on an implementer. Review collected by and hosted on G2.com.
ES
Verified User in Sporting Goods
Mid-Market(51-1000 emp.)
What do you like best about Optimizely Commerce Connect?
Optimizely provides a flexible and scalable platform that is a good foundation for a growing company Review collected by and hosted on G2.com.
What do you dislike about Optimizely Commerce Connect?
The redundancies between user account management in Commerce Cloud and the newer admin panel have caused some confusion and complexity Review collected by and hosted on G2.com.
UC
Verified User in Computer Software
Enterprise(> 1000 emp.)
What do you like best about Optimizely Commerce Connect?
Optimizely Commerce Cloud makes it extremely easy to segment our B2C customers and deliver personalized customer experiences. We have multiple purchase funnels that we are trying to optimize. In the past, we've attempted to implement our own segmentation and personalization. But now, with Optimizely Commerce Cloud, we can accomplish this much more efficiently. I'm particularly impressed with the level of developer support. Our purchase flows are very JavaScript-heavy. With Commerce Cloud, we can easily integrate powerful segmentation tools into these JavaScript-heavy environments. Review collected by and hosted on G2.com.
What do you dislike about Optimizely Commerce Connect?
The AI-powered results are not as transparent as I'd like them to be. The AI tools offer unique insights, but it can be challenging to understand exactly how these insights were derived. Ultimately, this is a minor issue. Review collected by and hosted on G2.com.
IN
Verified User in Non-Profit Organization Management
Enterprise(> 1000 emp.)
What do you like best about Optimizely Commerce Connect?
Great assets in knowledge of Optimizely experts so far. Good exchange of information and technical intellectual assets being shared. Review collected by and hosted on G2.com.
What do you dislike about Optimizely Commerce Connect?
Don't know enough yet. We are looking forward to using all of the aspects of the marketing potential, integrating with our SalesForce instance. Review collected by and hosted on G2.com.
AA
Verified User in Apparel & Fashion
Mid-Market(51-1000 emp.)
What do you like best about Optimizely Commerce Connect?
The customizability of the platform and ease of use Review collected by and hosted on G2.com.
What do you dislike about Optimizely Commerce Connect?
The search engine native to the platform is extremely weak and requires tons of development/modification to make it even close to usable. Review collected by and hosted on G2.com.
AR
Verified User in Retail
Small-Business(50 or fewer emp.)
What do you like best about Optimizely Commerce Connect?
Fully managed solution with good breadth of functionality Review collected by and hosted on G2.com.
What do you dislike about Optimizely Commerce Connect?
Solution is a collection of separate software systems that are linked rather than being fully integrated Review collected by and hosted on G2.com.
Optimizely Commerce Connect Categories on G2
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