The team at KB Max are open minded and have years of experience to help guide us into great discussions on how to optimize our CPQ experience. Review collected by and hosted on G2.com.
If I had anything to complain about, it might be the redundant introductions and discussions, we lost quite a few hours covering topics and introductions multiple times. We are billed hourly, it adds up. Review collected by and hosted on G2.com.
95 out of 96 Total Reviews for Epicor CPQ
Overall Review Sentiment for Epicor CPQ
Log in to view review sentiment.
You can use templates from clients as a basis for the configuration. You can configure multiple products Review collected by and hosted on G2.com.
It's pretty complex, you need a specialist to change the way the configurator works Review collected by and hosted on G2.com.
The material is deep, and the support staff is quite educated. We were able to drastically cut the time because of KBMax. Review collected by and hosted on G2.com.
The 3D asset pipeline has various issues that need to be fixed. Understanding the SNAP rules engine can also be quite complicated. Review collected by and hosted on G2.com.
The snap code and layout are easy to use. The support from the product team at Epicor is helpful, and the wiki has tons of useful information to make it easy to learn. Review collected by and hosted on G2.com.
There are some limitations to the CAD automation, like dynamic dimensioning and text size adjusting. The logic required to manipulate the CAD output needs to be repeated for the 3D scene within the program. Review collected by and hosted on G2.com.
Epicor CPQ is best in compatibility and user friendly to sell products or services. Review collected by and hosted on G2.com.
There is nothing as such but it would be great if the performance is increased. Review collected by and hosted on G2.com.
Easy on planning and product designing capability is amazing.
The most responsive Engineering drawings management tool.
Configuration capability on this platform is effective.
Easy preparing presentations.
Scheduling and workflow management is very easy.
Ability to collaborate across multiple project Engineers and Customers. Review collected by and hosted on G2.com.
No dislike for Epicor CPQ and the features. After training is over the rest is simple and features customization is quite easy. Review collected by and hosted on G2.com.
The platform has high digital maturity which helps usage of standard integrations to connect with the wider IT Ecosystem.
The SNAP language is intuitive and easy to learn by anyone with basic programming knowledge
Product visualization capabilities are great while the scene editor is powerful and possible to learn by a 3D/Visual designer with basic programming knowledge
Great introduction and training provided, in addition to the online resources it is enough to get the basics Review collected by and hosted on G2.com.
There is no offline capability, this is a pure cloud solution
While the UI is possible to tweak and change it is not fully customizable
We could not find or get access to more advanced training Review collected by and hosted on G2.com.
KBMax allows us to make updates to product availability easily, as well as add new options. Furthermore, we have been able to leverage KBMax's API to automate deployments. Review collected by and hosted on G2.com.
A challenge with KBMax Configurators and many others is the inability to add new base layers without adjusting the configurator logic. However, this can be addressed by thinking through the components of the configurator and what the options should be for the customer. Review collected by and hosted on G2.com.
KBMax has significantly increased the efficiency of our process and helped increase the quality of our products. Their user interface is very easy to use and customize to your specific needs. Our system is not customer facing yet, but KBMax gives us an excellent solution to our highly customizable product line while showing them our product. They have a very fast response time to issues as well. Review collected by and hosted on G2.com.
Although KBMax is highly customizable, we have come across a few areas where we couldn't get the functionality we desired. A lot of these issues we could either find a work around for or they would implement a fix. In some cases neither of those options worked. When an issue makes it to the point where we're waiting for the developers to work on it, we know its going to be a while. This is only for a small portion of things we've come across. Review collected by and hosted on G2.com.
The platform allows you to customize every facet of your configuration experience. The biggest selling point for us was that, as a platform, and not just an app, we can build a solution for one part of our business and then leverage that build to execute for another business or even white label for a B2B customer.
After initial integration work, the ability to leverage their snap language to have more of an admin vs. a developer administer and build business rules for the tool saves time and money.
Their training and responsiveness has been very good. They executed a high level, in-person training for our team that offered both theory and practical exercises to help us understand the full scope of possibilities of the software and integration capabilities with other systems. Review collected by and hosted on G2.com.
Early on we had some issues with the 3D asset pipeline and getting what we needed quickly. They worked through the issues there. I think our issue was fairly unique as we have a product that is very complex to model compared to many consumer products like electronics.
Do no expect them to offer creative or UX services. Their configuration engineers do some of this but they lean on you as the client or a 3rd party to build the design aesthetic of your interface. Review collected by and hosted on G2.com.
KBMax has one of the most robust documentation wikis to help with anything within the system, and the support team is super smart if you ever get stuck and need to submit a ticket. The development workflow and version control processing is built-in and very easy to use. Beyond the visualization capabilities, KBMax has excellent integrations with Salesforce, AutoCAD and Solidworks for lots of different output workflows. Review collected by and hosted on G2.com.
The underlying code for customization and configuration uses a SNAP rules engine developed by Google and is easy to use once you get familiar with it, but I find there's a bit of a learning curve to adjust to it. Review collected by and hosted on G2.com.
