Best Software for 2025 is now live!
Save to My Lists
Claimed
Claimed

Top Rated Epicor BisTrack Alternatives

Epicor BisTrack Reviews & Product Details - Page 2

Epicor BisTrack Overview

What is Epicor BisTrack?

For 50 years, Epicor has developed purpose-built solutions for lumberyard, building material (LBM) businesses. Our unmatched industry expertise about the unique processes and requirements of LBM companies are reflected in our solutions, and we partner with customers to develop flexible solutions that meet their current and future needs to support their ongoing growth. Our innovative and award-winning solutions are used by leading global LBM suppliers who trust Epicor to run their business on a turnkey, integrated platform that streamlines their operations, delivers a seamless integration experience with their customers and suppliers, and drives real growth and profitability. LBM businesses are finding ways to stand out from their competition in quality, responsiveness, availability, and pricing. These days, that means finding ways to pivot quickly—to adopt new technologies and business models, adapt to supply chain dynamics, and optimize work environments and practices. As the industry leader, Epicor® BisTrack™ business management software, has helped hundreds of businesses and thousands of locations do just that. With Epicor BisTrack, companies can streamline their entire business operation with integrated functionality and real-time visibility that instantly improves employee productivity. Epicor BisTrack is a complete solution that offers all the functionality needed to process simple to complex transactions for LBM dealers and distributors. The functional areas of BisTrack support counter sales and point of sale, quote and order management, inventory control, purchasing, CRM, manufacturing, delivery dispatch, finance, and credit control. BisTrack’s technology allows data to be stored and made actionable using a variety of tools. The technology is tightly integrated into all functional areas of BisTrack and includes interactive role based business intelligence, tools for Internet access for trading partners and employees, electronic data interchange (EDI) between suppliers and customers, mobile applications with hand held devices and smartphones, and document imaging with related documents and scanning, allowing for paperless processing.

Epicor BisTrack Details
Languages Supported
English
Show LessShow More
Product Description

Epicor equips hard-working businesses with enterprise solutions that keep the world turning. For 50 years, Epicor customers in the automotive, building supply, distribution, manufacturing, and retail industries have trusted Epicor to help them do business better. Innovative Epicor solution sets are carefully curated to fit customer needs and built to flexibly respond to their fast-changing reality. With deep industry knowledge and experience, Epicor accelerates its customers' ambitions, whether to grow and transform, or simply become more productive and effective.

How do you position yourself against your competitors?

BisTrack is designed by building suppliers, and built by Epicor building supply experts. The capabilities reflect the unique processes of hardscape, lumberyard, pro-dealer and wholesale distributors and BisTrack offers more functionality out of the box, and less need for customization and add-ons.

This is why Epicor is the proven leader for lumber and building supply materials businesses:
* We are the #1 software provider for building supply
* 60% of top pro-dealers rely on Epicor software
* 99% of LBM businesses on Epicor, stay with Epicor
* 45k business users and growing


Seller Details
Seller
Epicor
Year Founded
1972
HQ Location
Austin, TX
Twitter
@Epicor
9,472 Twitter followers
LinkedIn® Page
www.linkedin.com
5,776 employees on LinkedIn®
Description

Epicor equips hard-working businesses with enterprise solutions that keep the world turning. For 50 years, Epicor customers in the automotive, building supply, distribution, manufacturing, and retail industries have trusted Epicor to help them do business better. Innovative Epicor solution sets are carefully curated to fit customer needs and built to flexibly respond to their fast-changing reality. With deep industry knowledge and experience, Epicor accelerates its customers' ambitions, whether to grow and transform, or simply become more productive and effective.


RA
Overview Provided by:

Recent Epicor BisTrack Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"COMPREHENSIVE ERP"
COMING FROM HAVING AN ERP THAT WAS VERY INEFFECIENT, BISTRACK IS WONDERFUL FOR KEEPING ALL INFORMATION ACCESSIBLE IN ONE PLACE AND IS EASY TO NAVIG...
Chris J.
CJ
Chris J.Mid-Market (51-1000 emp.)
4.0 out of 5
"Quality Product with continued development and education"
It's a dynamic product that keeps evolving with industry. It has been very easy to use and intergrate into the construction field. It has a large n...
Elizabeth B.
EB
Elizabeth B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use"
Epicor BisTrack helps us keep track of inventory and we can build kits for our products. The kits are simple to use.The system has a scan track opt...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Epicor BisTrack Media

Epicor BisTrack Demo - BisTrack Cloud Home Screen
BisTrack Cloud Home Screen
Epicor BisTrack Demo - BisTrack Cloud Delivery Sales Order Screen
BisTrack Cloud Delivery Sales Order Screen
Epicor BisTrack Demo - BisTrack Journey Planner (desktop)
BisTrack Journey Planner (desktop)
Answer a few questions to help the Epicor BisTrack community
Have you used Epicor BisTrack before?
Yes

37 Epicor BisTrack Reviews

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
37 Epicor BisTrack Reviews
4.2 out of 5
37 Epicor BisTrack Reviews
4.2 out of 5

Epicor BisTrack Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Epicor BisTrackQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Rick C.
RC
System Administrator
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epicor BisTrack?

The versatility to manage every aspect of our business and the support to make sure everything runs smooth Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

There isn't much to dislike. Being in the IT department, the upgrade process can get troublesome, but that is to be expected for such a powerful program. Review collected by and hosted on G2.com.

Recommendations to others considering Epicor BisTrack:

If you're in the Lumber/Building Materials market and are looking for the perfect ERP system, there are none better than Bistrack to fulfill just about every need you have. Review collected by and hosted on G2.com.

What problems is Epicor BisTrack solving and how is that benefiting you?

From inventory to financing, ordering to logistics, sales to scheduling, it does everything we need to help the company run efficiently. Review collected by and hosted on G2.com.

ES
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epicor BisTrack?

Pricing options are robust and able to be made as complex as you want.

Electronic attachments and notes are great for record keeping.

inventory and costing are powerful and easy to use Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Lag time when changing screens and inputting data is significant.

Direct orders need work, they are difficult to work with throughout the process. Review collected by and hosted on G2.com.

Recommendations to others considering Epicor BisTrack:

Try it out first. make sure you comprehend the lag time that is implicit. I would not recommend this for a less that 30 users and $10mil annual revenue company. Review collected by and hosted on G2.com.

What problems is Epicor BisTrack solving and how is that benefiting you?

I'm better able to control user inputs and have strong financial control of all transactions easily. Review collected by and hosted on G2.com.

MW
Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epicor BisTrack?

Inventory and document management are great. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Order processing options for staging and complete shipping orders could be better (options to automatically print a pick ticket on a given day for fulfillment, or lock down an order as 'ship complete' to prevent picking if the entire order is not fillable). Review collected by and hosted on G2.com.

What problems is Epicor BisTrack solving and how is that benefiting you?

The reporting features have been a huge boon. BisTrack gives easy access to a variety of important business data with relatively simple implementation. Smart views and dashboards are great. Review collected by and hosted on G2.com.

MS
Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epicor BisTrack?

Just how much is to offer with the platform that has been developed. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

The lay out looks a little dated. Could uses some updating making it look more modern to the newer users. Review collected by and hosted on G2.com.

Recommendations to others considering Epicor BisTrack:

Absolutely make the switch to this platform. The benefits are endless. Review collected by and hosted on G2.com.

What problems is Epicor BisTrack solving and how is that benefiting you?

Day to Day operations which is solving all issues. The ability to see how much is being made and how much is being lost. Review collected by and hosted on G2.com.

TB
Training & Development
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Epicor BisTrack?

The round tables. Listening to the other similar companies and how they use Bistrack in their business. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Some of the classes were a little stale that did not involve group discussions. Review collected by and hosted on G2.com.

Recommendations to others considering Epicor BisTrack:

Be patient and always be exploring and learning the many uses of Bistrack. Review collected by and hosted on G2.com.

What problems is Epicor BisTrack solving and how is that benefiting you?

Specifically training. I was able to create a training program with the help of Epicor's videos and material. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Epicor BisTrack?

I do like that the reporting utilizes Crystal Reports and SQL which allows us customization from the boxed reports we'd usually get in Falcon. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Though the interface is easy for an admin to get use to it can be information overload for a new user use to Procomm but that's an easy tradeoff for what we can do with Bistrack. Review collected by and hosted on G2.com.

What problems is Epicor BisTrack solving and how is that benefiting you?

Delivery and Dispatch (Journey Planner) is an upgrade from previous Epicor packages and assists offsite dispatchers in combination with GPS insight fleet tracking better manage a fleet. Review collected by and hosted on G2.com.

RM
System Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Epicor BisTrack?

The information changes each year. This justified the need to attend annually to management. The keynote speaker this year was better than years past. I feel like his message was possible and upbeat. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Topics could be detailed better in description of what areas the classes are covering. Also a better idea of what classification the job area the topic would be covering. I.E. Accounting, Administration, Sales, ect. Review collected by and hosted on G2.com.

What problems is Epicor BisTrack solving and how is that benefiting you?

Enjoyed learning about the Smart Tabs and the functions. The boot camp was beneficial but could have used more topics. Review collected by and hosted on G2.com.

CG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epicor BisTrack?

How everything is tied together. Being able to scan documents. Mobile apps. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Some things don't work like they should when they are rolled out. Some reports aren't polished, seem more like they are in development. Review collected by and hosted on G2.com.

What problems is Epicor BisTrack solving and how is that benefiting you?

Efficiencies with documents. Shrinking the distance between branches--centralizing processes. Review collected by and hosted on G2.com.

JM
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Epicor BisTrack?

BisTrack order stages beautifully keep us on the same page, engaged in one digital conversation, Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

User experience is kind of raw and ugly. Essential functionality, like printing or updating the stage/status is often found by right clicking. But in all, the functionality is very robust and works great! Review collected by and hosted on G2.com.

Recommendations to others considering Epicor BisTrack:

Get everybody communicating to each other about adapting processes to BisTrack. Review collected by and hosted on G2.com.

What problems is Epicor BisTrack solving and how is that benefiting you?

One digital, public conversation helps us communicate so much better than many private, in-person or paper conversations. Review collected by and hosted on G2.com.

JM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epicor BisTrack?

We most appreciate the The comradely and info of fellow users. Some very good instructors. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

A few of us got a little lost in the BI boot camp. Instructor was monotone. Review collected by and hosted on G2.com.

What problems is Epicor BisTrack solving and how is that benefiting you?

Inventory management and accurate costing. Review collected by and hosted on G2.com.