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Emplifi Social Marketing Cloud Reviews & Product Details - Page 9

Emplifi Social Marketing Cloud Overview

What is Emplifi Social Marketing Cloud?

Emplifi’s Social Marketing Cloud allows brands to relate, communicate, build and adapt to the dynamic world of social media. Intuitive, all In One, friendly platform Teams quickly onboard and start working with the award- winning, friendly UI and all the tools and workflows needed to plan, schedule, publish, and measure results across every social channel. Powerful listening tools measure pulse AI-powered community management and listening tools generate insights on competition, trends, influencers, followers and behaviors so marketers apply the right content to the right audience. Best- in-Class Analytics and insights Rockstar social teams prove their results with ease through deep insights that come from powerful analytics and unparalleled custom reporting to go beyond the basics to real business results. Integrated service and care across social Intuitive, no-learning curve, integrated social customer care tools help teams better help out customers as they queue, route, resolve in an instant on social media. Integrated ShopStream livestream video shopping Dazzle your clients with live video shopping experiences. Fuel your digital shopping journey to drive your customers from browsing to buying.

Emplifi Social Marketing Cloud Details
Languages Supported
German, English, Spanish
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Product Description

From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.


Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
641 employees on LinkedIn®
Description

Emplifi provides exceptional digital customer experiences via a platform trusted by more than
0,000 of the world’s leading brands. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth, resulting in happy customers, increased product sales, and improved brand loyalty.


Michael K.
MK
Overview Provided by:

Recent Emplifi Social Marketing Cloud Reviews

Paula P.
PP
Paula P.Small-Business (50 or fewer emp.)
3.5 out of 5
"It's a powerful Social Tool, but slow on updates."
It's super useful to gather in a dashboard all moderation channels. Also, for making monthy/yearly reports, it has more data than what Meta provides.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Good to gather your social media"
I like that you can gather all your social media and content in one place and also post directly to all or one social media the content, as well as...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"One stop shop"
I love being able to store, schedule and then report on social media content. Its an intuitive platform with regularly updated features that are us...
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Emplifi Social Marketing Cloud Media

Emplifi Social Marketing Cloud Demo - Unified Content Calendar
View all your social campaigns in one customizable calendar
Emplifi Social Marketing Cloud Demo - Omnichannel Publisher
Publish to multiple platforms at once. Auto converts assets to meet platform requirements. Includes AI Composer, the industry-first GPT-powered social copywriting assistant.
Emplifi Social Marketing Cloud Demo - Advanced Social Analytics
Easily analyze and optimize performance, spend less time gathering data, and more time making data-driven decisions in real-time.
Emplifi Social Marketing Cloud Demo - Integrated UGC
Authentically amplify brand voice and grow reputation through governed, cheap, high-quality user-generated content directly from your customers.
Emplifi Social Marketing Cloud Demo - Emplifi Care
Directly participate with your audience, use advanced routing to share support and care across teams, and build powerful, lasting business relationships between customers and brand.
Emplifi Social Marketing Cloud Demo - Influencer Marketing
Expand the ways your brand can reach and communicate to target customers through new audiences. Directly support commerce teams through shoppable galleries and influencer content.
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235 Emplifi Social Marketing Cloud Reviews

4.3 out of 5
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235 Emplifi Social Marketing Cloud Reviews
4.3 out of 5
235 Emplifi Social Marketing Cloud Reviews
4.3 out of 5

Emplifi Social Marketing Cloud Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Emplifi Social Marketing CloudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Oriola A.
OA
Software Developer
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

It is a tool that in general terms, is relatively easy to use and gives us a complete and real-time look at the performance of campaigns with multiple social media posts and, likewise, finding how and when to optimize them. I like the speed in extracting data, the export feature's usefulness, and the report generation. On the other hand, when it comes to the interface, it is not bad at all, it is pretty easy to understand, and all the team members got up and running with its use quickly and efficiently. The use of dashboards simplifies much of the work and administration in terms of user participation. And we still have a lot of features to add and explore; many things can be done with this tool for campaign tracking and social listening. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

I am happy with what I have explored with this tool and everything we have achieved through its use. Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

It is a simple but powerful tool that provides a quick solution for the performance of the social channels we use, the multi-post campaigns we run and the social listening part. It has everything we are looking for to carry out fickle work in a matter of minutes, keep all platforms organized and devise strategies for better performance and greater reach across different social media platforms. Analytically it is also powerful; data extraction is simple, and it is used in generating our reports. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

It's very user friendly and easy to use with my team. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

The mobile app needs a bit of help. It would be great to view the Calendar in more detail on my phone. Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

It allows us to publish and schedule content within all of our platforms. Review collected by and hosted on G2.com.

FP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

To our company, the best has been using Emplifi dashboards to quantify and qualify our Social Media interactions. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

One point that we don't like very much is not being able to actively quantify our Community Agents work time. Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

Quantifying and qualifying our social media interactions. Review collected by and hosted on G2.com.

Gustavo C.
GC
Analista de marketing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

I really like the platform in terms of dashboards and measurement of results for the community. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

I would like emplifi to make updates to the system layout making it more intuitive. And it also includes the language for Portuguese Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

Emplifi helps me a lot in controlling the interactions received in all my social networks. Mainly to control more recurring subjects. Review collected by and hosted on G2.com.

Verified User in Media Production
IM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Products used within Emplifi Customer Engagement Platform: Emplifi Social Marketing Cloud
What do you like best about Emplifi Customer Engagement Platform?

It is quite user friendly, UX is superb and allows you to customize to a great extent. Reports can be extracted basis the need of every person. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Customer Engagement Platform?

Does not support all media formats, and automation can be increased. Review collected by and hosted on G2.com.

What problems is Emplifi Customer Engagement Platform solving and how is that benefiting you?

It is solving a predominant problem of knowing the no. of interactions received in a particular time. It has eliminated the need for having numerous platforms for all social needs. Review collected by and hosted on G2.com.

JG
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

Unlimited numbers of users, with access controlled by our own digital team.

Prompt support options by chat or email.

Good value compared to competitors. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

Like any complex system, enhancements which our organisation needs are taking a long time to find their way on to the EMplif development roadmap. Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

Compliance with government and SM platform requirements.

Simplified comment moderation

Easy customisable analytics, as deep and broad as required Review collected by and hosted on G2.com.

MP
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

Emplifi makes it efficient to understand how we connect with our audiences across all social platforms. Scheduled dashboards help keep our content team across post performance, and the inspiration tool has been useful to inform our content planning. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

Some dashboard features are not yet as configurable as they could be. YoY benchmarking is used in our industry, and if included in Emplifi would take our dashboards to the next level. Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

A one-stop shop to analyse our social media engagement. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

I think that is very helpful have all the data in the same place to check every single results very quickly Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

There some features that doesn't work especially i couldn't find paid results for Instagram, or video views for reels in the basic plan Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

Have an overview of how the customer's social channels and competitors are performing Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Emplifi Social Marketing Cloud?

The platform is just amazing. Provide a lot of value and definitely my team save a lot of time by the user friendly experience. Use the analytics now is so easy for us! Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

We are very happy, maybe pricing could be an area to improve in the future Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

Mainly, time saving by finding results and metrics of our campaigns in a very easy way! Now, the whole department has visibility about the campaigns that's why we can improve everything fast. Review collected by and hosted on G2.com.

SA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

The most helpful is the content calendar is linked and I can repost it onto my calendar. I also like the view options, to verify when to post. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

The least I like would have to be the Tag Feature, sometimes does link to the people I need. Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

I am proactive poster, and sometimes the content is not there in timely matter. Review collected by and hosted on G2.com.