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Emplifi Social Marketing Cloud Reviews & Product Details - Page 6

Emplifi Social Marketing Cloud Overview

What is Emplifi Social Marketing Cloud?

Emplifi’s Social Marketing Cloud allows brands to relate, communicate, build and adapt to the dynamic world of social media. Intuitive, all In One, friendly platform Teams quickly onboard and start working with the award- winning, friendly UI and all the tools and workflows needed to plan, schedule, publish, and measure results across every social channel. Powerful listening tools measure pulse AI-powered community management and listening tools generate insights on competition, trends, influencers, followers and behaviors so marketers apply the right content to the right audience. Best- in-Class Analytics and insights Rockstar social teams prove their results with ease through deep insights that come from powerful analytics and unparalleled custom reporting to go beyond the basics to real business results. Integrated service and care across social Intuitive, no-learning curve, integrated social customer care tools help teams better help out customers as they queue, route, resolve in an instant on social media. Integrated ShopStream livestream video shopping Dazzle your clients with live video shopping experiences. Fuel your digital shopping journey to drive your customers from browsing to buying.

Emplifi Social Marketing Cloud Details
Languages Supported
German, English, Spanish
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Product Description

From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.


Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
641 employees on LinkedIn®
Description

Emplifi provides exceptional digital customer experiences via a platform trusted by more than
0,000 of the world’s leading brands. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth, resulting in happy customers, increased product sales, and improved brand loyalty.


Michael K.
MK
Overview Provided by:

Recent Emplifi Social Marketing Cloud Reviews

Paula P.
PP
Paula P.Small-Business (50 or fewer emp.)
3.5 out of 5
"It's a powerful Social Tool, but slow on updates."
It's super useful to gather in a dashboard all moderation channels. Also, for making monthy/yearly reports, it has more data than what Meta provides.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Good to gather your social media"
I like that you can gather all your social media and content in one place and also post directly to all or one social media the content, as well as...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"One stop shop"
I love being able to store, schedule and then report on social media content. Its an intuitive platform with regularly updated features that are us...
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Emplifi Social Marketing Cloud Media

Emplifi Social Marketing Cloud Demo - Unified Content Calendar
View all your social campaigns in one customizable calendar
Emplifi Social Marketing Cloud Demo - Omnichannel Publisher
Publish to multiple platforms at once. Auto converts assets to meet platform requirements. Includes AI Composer, the industry-first GPT-powered social copywriting assistant.
Emplifi Social Marketing Cloud Demo - Advanced Social Analytics
Easily analyze and optimize performance, spend less time gathering data, and more time making data-driven decisions in real-time.
Emplifi Social Marketing Cloud Demo - Integrated UGC
Authentically amplify brand voice and grow reputation through governed, cheap, high-quality user-generated content directly from your customers.
Emplifi Social Marketing Cloud Demo - Emplifi Care
Directly participate with your audience, use advanced routing to share support and care across teams, and build powerful, lasting business relationships between customers and brand.
Emplifi Social Marketing Cloud Demo - Influencer Marketing
Expand the ways your brand can reach and communicate to target customers through new audiences. Directly support commerce teams through shoppable galleries and influencer content.
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235 Emplifi Social Marketing Cloud Reviews

4.3 out of 5
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235 Emplifi Social Marketing Cloud Reviews
4.3 out of 5
235 Emplifi Social Marketing Cloud Reviews
4.3 out of 5

Emplifi Social Marketing Cloud Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Emplifi Social Marketing CloudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

Statistics part are super powerful and allow us to create nice dashboard / reports ! Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

There are a lot of possibilities to create dashboard and a lot of KPI and sometimes, you can lost what you want to do. Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

Saving time to post on social media. Review collected by and hosted on G2.com.

Mohamed R.
MR
Customer Care Associate
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

What i like the most is how easy the interface is, everything is organized including all aspects if business needs in simple efficient way, I recommend it to all of my colleagues Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

Actually i don't dislike any of it and ofcourse it is going to improve overtime

Some errors rarely pips up while trying to post a comment or direct message through some social media channels Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

It maiysolving the most important issue which is reporting the amount of interactions we receive per day on a specific channel of social media as the native doesn't provide that aspect Review collected by and hosted on G2.com.

Verified User in Design
AD
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

The loading of images and videos with the chance of adding comments Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

Upload other type of files such as pdf, etc Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

Uploading file in a single place it's great Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

That you have so many options on emplifi. It's community management, post planning, reporting and even social listening combined in one tool. I always prefer a one-in-all solution because it's a hassle to juggle with several tools, get accounts for each of them and combine them with each other. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

I think the interface is not really intuitive. At the beginning I had problems finding what I was looking for. Also, I feel like the tool is not accurate when it comes to details. When I'm using emplifi, there are some things that bug me or that are missing: In the content planner, there's no kind of backlog or "on hold" section which I would find very useful. Same thing when it comes to community management: When I go to the inbox on Meta itself, I see all the comments for organic posts and ads. In emplifi when I sort it chronologically, ads are missing and I don't see the newest responds from users of existing comments.

And those little things make a huge difference at the end. Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

Emplifi is delivering an allrounder solution for posting on several platforms at the same time, handling approval processes and reporting. It makes it easier to have an overview and to do everything on just one plattform which makes it less time-consuming and therefor more efficient. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Emplifi Social Marketing Cloud?

We are able to analise data and then turning this into knolage. The dashboards is the part we love the most, because is simple and efective. We can modulate for our propourse. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

The impossibility of delete old chanels and conect new pages at any time. The limit is to short for swap pages and for a publicity agency this is bad, because our clients change constantly. The suport could be bather too, by having a chat inside de plataform. Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

The analytics are the best part. Instead of have to login in every page we manage to extract the data, Emplifi organize everything to us. The dashboards are healpfull to show the data in a visual way. Review collected by and hosted on G2.com.

Verified User in Sports
US
Mid-Market(51-1000 emp.)
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What do you like best about Emplifi Social Marketing Cloud?

Emplifi is incredibly easy to use and has all the functionality we need. It allows us to maximize our content distribution, reporting and future planning in one place. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

There are some disconnects between Emplifi and platform APIs that requiring a little more work pull things off. For the most part though, basic publishing is allowed and reporting is as good as you'll get anywhere else. Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

Emplifi allows us to push out content across our accounts and serves as a one-stop shop for reporting. In our industry, they've built out a leaderboard for us to use to see competive sets that allow for great benchmarking and internal storytelling. Review collected by and hosted on G2.com.

Gözde A.
GA
Customer Experience Executive
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Emplifi Social Marketing Cloud?

-you can see all social medya account at the same

-nice dashboards you can filter what you need Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

-when a user deleted you cannot reach his/her data

-to find what you're looking for can be hard

-there is no automatic message service Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

-you can see all social media messages, mentiones at the same platform

-you can follow your social media statisctics very easily

-you can reach competitor analysis Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

Emplifi makes planning and scheduling content easy and seamless with team collaboration. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

Can't export comments by sentiment to generate a report. Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

Over the years the implementation of link in bio has been helpful. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
IP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Emplifi Social Marketing Cloud?

I enjoy that it is always up to date regarding social media posts performances. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

It's ways of using are not so easy to explain to someone else. Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

It helps us get to the core of our performances and get quicker to key learnings and recommendations for our clients. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Mid-Market(51-1000 emp.)
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What do you like best about Emplifi Social Marketing Cloud?

I like the convenience of Emplifi as well as the new AI feature for composing compelling text entries. Review collected by and hosted on G2.com.

What do you dislike about Emplifi Social Marketing Cloud?

Sometimes it is not as easy to use as I would like. It is often cumbersome and frustrating to edit schedluled posts Review collected by and hosted on G2.com.

What problems is Emplifi Social Marketing Cloud solving and how is that benefiting you?

Making the process more turn key. the work is in progress and I am looking forward to further developmenet. Review collected by and hosted on G2.com.