Top Rated Emplifi Social Commerce Cloud Alternatives
78 Emplifi Social Commerce Cloud Reviews
Overall Review Sentiment for Emplifi Social Commerce Cloud
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The support team at TurnTo was amazing, very responsive, timely and pro-active explaining how to integrate and troubleshooting. Review collected by and hosted on G2.com.
Nothing, they were a great partner. I recommend them as partner for any organization looking for this type of application. Review collected by and hosted on G2.com.
The ability for customers to ask questions of other customers is key. Be able to ask employees questions is great, but to actually be able to ask questions of those that own the product is essential for more complicated products. Review collected by and hosted on G2.com.
No dislikes at this point with their product. They've been great to work with. Review collected by and hosted on G2.com.
Wonderful company. They are very attentive to their customers. Product reviews; Q & As and checkout comments are left seamlessly. Easy to use and very efficient. Highly recommended. Review collected by and hosted on G2.com.
We are very happy with Turn To. At this time, there is nothing that requires improvement. Review collected by and hosted on G2.com.
Easy integration and onboarding process; always prompt responses whenever client has questions; adaptive and creative in providing solutions tailored to client's existing tech ecosystem or in-house challenges; smart user flow design to ensure high community engagement and customer satisfaction. Review collected by and hosted on G2.com.
Nothing dislike so far. One thing that might help TurnTo to accommodate even larger retailers is to increase their already decent capacity of SKU intake. Review collected by and hosted on G2.com.
Writing the code to do Ratings&Reviews (R&R) and Questions&Answers (Q&A) is complex. The TurnTo product removes the barrier to entry for any site to get R&R/Q&A live on their platform. Product has some solid feature sets that make it a quick win to add to your site.
Team is responsive when you have issues or roadblocks.
Product appears to have a continual roadmap. Review collected by and hosted on G2.com.
It takes care of the main components of R&R/Q&A, but there are some features that could be added to enrich the experience. (ie. customers photos, leader board, etc...)
Dashboard gives basic info. It needs a little love. Review collected by and hosted on G2.com.
Drives increased conversions and sales by allowing customers to ask questions of each other. Review collected by and hosted on G2.com.
Nothing. Turn To was easy to work with throughout the process. Review collected by and hosted on G2.com.
The results. Customers who interact with the TurnTo widgets convert a rate much higher than average. Review collected by and hosted on G2.com.
Nothing really. A great product and a great team how are true partners. Review collected by and hosted on G2.com.
Extremely helpful staff. Our company is a little older and just starting to get up to speed with our online experience so we are a little high maintenance and TurnTo's team has and continues to be very supportive, patient and helpful. Review collected by and hosted on G2.com.
We had some confusion early on with the implementation instructions but they were supportive in clarifying it and holding our hand through the launch. Review collected by and hosted on G2.com.
