Emotive Reviews & Product Details - Page 3

It is easy to set up flows to reach customers with relevant messages. The broadcasts are easy to send. The customer service from the reps is great and they were willing to accommodate for my seasonal business and gave me a discount and support even though I wasn't able to sign a year contract. Review collected by and hosted on G2.com.

The ROI is hard to calculate, or at least the way it's set up seems to exagerate the return Review collected by and hosted on G2.com.

I love that every one is so willing to help and give advice on any questions that I may have. JC has done so much in helping to guide us along our SMS journey. I can't thank him enough! Review collected by and hosted on G2.com.

I have no complaints about Emotive. Everything has been great. Review collected by and hosted on G2.com.

Emotive is very easy to use/integrate with Shopify and Klaviyo. The team is extreemly helpful and personalble. Everyone is rooting for your success. Great team work and any comments for improvements, such as adding a function, is promptly relayed to other team managers and it is worked on ASAP. Review collected by and hosted on G2.com.

Still getting the hang of it, so I'll have to think about improvements.... Review collected by and hosted on G2.com.

Text templates and how easy it is to redch your audience. Review collected by and hosted on G2.com.

Emotive does not help acquire phone numbers. Review collected by and hosted on G2.com.

Great customer support and customization. Their team helps with creative and copy, which is extremely helpful for lean teams. They are very accessible as well. Review collected by and hosted on G2.com.

Their platform analytics can be glitchy. Review collected by and hosted on G2.com.

The team is very proactive, knowledgeable, and helpful. Reply promptly and bring results. Good customer service. Review collected by and hosted on G2.com.

Monthly fees can be a bit less if possible Review collected by and hosted on G2.com.

Getting mobile users signed up and connected! Our SMS subscribers have almost doubled and our daily sales have increased significantly in only one week. We have been able to offer personalized customer service and answers detailed questions that have helped the buying process. Tanya, our rep, and Elias, our onboarding specialist, have both been amazing! Patient, answers all questions, has held our hand in any aspect we've asked for. That's part of the deal breaker with a lot of platforms, lack of communication and customer service. Emotive has something figured out! Review collected by and hosted on G2.com.

I haven't found a downside necessarily... I have to put my marketing hat on to build campaigns to continue its effectiveness but they made it soooo easy to get setup. Review collected by and hosted on G2.com.

We enjoyed working with Emotive! Their team is always very responsive and they also help you plan out and schedule your campaigns. We had a good experience working with our customer success manager. Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list! Review collected by and hosted on G2.com.

The user interfact could be improved but it didn't impact any product capabilities. Review collected by and hosted on G2.com.

The team at Emotive give an efficient and personalized touch that helps my company reach our customers in a powerful way that drives connection and sales. Review collected by and hosted on G2.com.

Monthly minimum use plus a platform fee. Long term contract. Review collected by and hosted on G2.com.

Their SMS platform and growth team have become a terrific extension of our marketing team. They are prompt, creative and always available for support if challenges arise. The platform integrates with our other software and is easy to use. Review collected by and hosted on G2.com.

No complaints at this time. I am happy with using Emotive. Review collected by and hosted on G2.com.