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Emojot CSM Reviews & Product Details

Emojot CSM Overview

What is Emojot CSM?

Emojot CSM is a customer success management platform that helps businesses to optimize customer relationships and increase retention rates. It builds detailed customer profiles and captures data, history, and feedback, including survey results and team interactions. Emojot CSM engages customers throughout their lifecycle, provides feedback and success scores based on historical data analysis, and predicts future growth or red flags. This platform scales according to the size of the company and method of customer adoption or engagement. Integrate with CRM, help desk, and social media management software tools for a complete customer success solution.

Emojot CSM Details
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Product Description

Emojot CSM is a customer success management platform that helps businesses to optimize customer relationships and increase retention rates. It builds detailed customer profiles and captures data, history, and feedback, including survey results and team interactions. Emojot CSM engages customers throughout their lifecycle, provides feedback and success scores based on historical data analysis, and predicts future growth or red flags. This platform scales according to the size of the company and method of customer adoption or engagement. Integrate with CRM, help desk, and social media management software tools for a complete customer success solution.


Seller Details
Seller
Emojot
Year Founded
2015
HQ Location
San Jose, CA
Twitter
@EmojotTALK
652 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®

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Emojot CSM Media

Emojot CSM Demo - Customer Success Management
A "health score" can be defined using past behavior to predict churn and identify upselling opportunities. Integrate with internal systems to provide a unified 360-customer timeline view and track KPIs and alert team members to potential issues and opportunities.
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