emnify Pros and Cons

The UI/UX

Whilst the innovation behind Emnify is topnotch, what makes it stand out is the ability for all kinds of users to get the hang of it in a short amount of time. Review collected by and hosted on G2.com.

Mobile experience pales in comparison to it's website experience Review collected by and hosted on G2.com.

Outputs from emnify are so professional. Would even say that it exceeds the expectations of end users. Review collected by and hosted on G2.com.

I may have to mention that the marketing strategy for the product should be less intense. Review collected by and hosted on G2.com.

EMnify stands out for its tight API integration, offering customers highly customizable and adaptable IoT connectivity. This simplifies implementation, facilitates data exchange and allows for seamless integration with companies' existing systems. Review collected by and hosted on G2.com.

So far, I have no criticisms about EMnify's customer service. Review collected by and hosted on G2.com.

Simplicity and new customer welcome and follow up Review collected by and hosted on G2.com.

Nothing to report so far. everything is fine Review collected by and hosted on G2.com.

Very good customer support. Our contact Kevin Waldmann was aways very supportive to help us with any questions or concerns.

The dashboard and the onboarding are really straightforward and easy to use. All features we needed were really accessible for quick integration.

Especiall mention to the remote access feature, which allows seamless remote access to your devices. Review collected by and hosted on G2.com.

- Could not find any downsides until now. Review collected by and hosted on G2.com.

It is very easy to manage from its management platform. It has helped us a lot to identify active and inactive SIMs, coverage in some areas, and deal with various communication problems throughout our country. Review collected by and hosted on G2.com.

I think it would be very positive for them to advance in terms of reportability and the creation of dashboards to improve the metrics that can be extracted from the site. Today, they mostly rely on pivot tables. Review collected by and hosted on G2.com.

My experience has been very rewarding regarding the quality of the SIM signal, the ease of activating and deactivating the SIMs through the control platform, the quality of the service is highly recommended. Review collected by and hosted on G2.com.

In general, I don't have many complaints, I am very satisfied with the platform, the only thing that could be improved is creating guides for platform updates, because when it updates, I have to relearn how to use the platform, a simple guide would help. Review collected by and hosted on G2.com.

We have been entrusting our communications with M2M since 2020 for the collection of data from our measuring equipment located in different parts of Spain and it was a great decision to bet on them among the companies we were evaluating. It is a reliable service in time, price content and after-sales service that we have needed for special configurations for our needs, we responded and solved the approach in a concrete and fast way. EMnify is a company you can trust for this type of service. Review collected by and hosted on G2.com.

In this regard, it would be good to be able to receive promotional discounts by consumption and/or billing, etc., for loyalty purposes. Review collected by and hosted on G2.com.

The API, Support and information available are great for automating activatition & deactivation of SIM. Review collected by and hosted on G2.com.

Punctually:

- Some reports, after a certain treshold of number of SIMs, start to be a little slow to show the information

- There isn't an specific endpoint in the API to retrieve the activated, deactivated and issued number of SIMs Review collected by and hosted on G2.com.

- Web portal: Clear and functional web portal for service management

- Customer support: Fast and willing customer support

- Service reliability: We have been using the services for several years and have not had any problems during that time.

- Transparent pricing Review collected by and hosted on G2.com.

Emnify has been providing us with M2M services for five years. During that time I really can't think of any cons to list here.

The only thing I'm missing and I would like is two-factor login authorization - sending a verification code via sms to my phone. Review collected by and hosted on G2.com.