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Buyer centric view of the awareness and sales process with lots of levers to increase the buyer experience. We're still at the beginning of unleashing the potential that emlen brings to our customer journey but the approach already provides value to our go-to-market playbook. Review collected by and hosted on G2.com.
I really don't have anything bad to say. Like any other technology it needs attention, commitment and time to reap the opportunities. Review collected by and hosted on G2.com.
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17 out of 18 Total Reviews for emlen
Overall Review Sentiment for emlen
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We are using emlen as a digital sales room and share all our sales content with our prospects & clients. We also started to implement the communication & collaboration features such as chat and pin comments. We kill the e-mail ping pong with it. It's an inseparate part of our sales process. Review collected by and hosted on G2.com.
Analytics are already great but even wish for deeper insights. I know the team is working on a new dashboard which includes that. Review collected by and hosted on G2.com.
Super easy to set up. It saves our team an enormous amount of time in daily follow-up and communication with our prospects. The buyer experience with emlen definitely sets us apart from the competition - a unique selling point in our communication. Review collected by and hosted on G2.com.
We are still waiting for the new dashboard, which is even more optimized for sales leaders - but should be released in Q1 2024. The last missing piece of the puzzle for our revenue organization. Review collected by and hosted on G2.com.
The ease of use and setup of Emlen is nothing short of remarkable!
Setting up my personalized digital sales space was seamless: a few clicks, and I was ready to showcase my solution in a visually appealing and organized manner. The intuitive interface allowed me to customize every aspect of my digital space, giving me full control over the buyer's journey.
I believe it does have a positive impact on the buyer experience. It's like bringing the showroom directly to them, irrespective of geographical constraints. This not only enhances the overall buying experience but also fosters a sense of connection and trust. Review collected by and hosted on G2.com.
Nothing I can think of for now.......... Review collected by and hosted on G2.com.
We try to provide prospective customers with the most pleasant and practical buying experience possible. The features of Emlen provide us with a real opportunity to differentiate ourselves from our competitors on the market. For us, there is no way around this tool! Review collected by and hosted on G2.com.
Thanks to the continuous improvement of the tool, there is nothing to complain about. The Emlen team is constantly working on the foundation for an optimized customer buying experience. Review collected by and hosted on G2.com.
By customizing the buyer experience, we can present our customers or potential users with the most suitable solution in an exceptionally tailored way.
Information can be adapted or changed continuously and on the fly. Through this, we turn the affected into the involved.
Our customers benefit from fast, detailed feedback and information and see communication as maximally need-oriented. Review collected by and hosted on G2.com.
Still missing SalesForce integration to send out destinations out of SalesForce. Already planned Review collected by and hosted on G2.com.
Emlen understands that the buying experience starts with a stellar and consumable interface.
The rest can be upgraded little by little over time. Mainly, selling tools should feel like B2C products. Products that make you want to use it, that feel useful, simple, and engaging.
Emlen is one that has this vision and it's very refreshing compared to all "sales enablement" legacy systems out there. Review collected by and hosted on G2.com.
I would expect a little bit more boldness form the team and releasing more disruptive and innovative features but I'm sure this will come. That's just me, doesn't mean the product isn't good enough, just means I'm excited to see more. Review collected by and hosted on G2.com.
We were looking for a solution to communicate with our customers in a B2C-like way. With emlen, we can not only share sales content in a beautiful and dynamic way, but also communicate about it via chat and video calls. In addition, due to the high level of integration, we can also have the offer digitally signed via emlen in the end - it's just great. Review collected by and hosted on G2.com.
We would like to see more integrations, such as offer tools. But they are already working on it. Review collected by and hosted on G2.com.
Feel-good experience for customers
Easy to use
Super fast integration with CRM
Good handling between colleagues
Evaluation of customers
Excellent customer service Review collected by and hosted on G2.com.
The manual can be a bit confusing at first - but you have Customer Success Managers who are always there to help you. Review collected by and hosted on G2.com.
