Elfsight Reviews (907)

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Elfsight Reviews (907)

View 1 Video Reviews
4.8
907 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and exceptional customer support, highlighting how quickly they can implement widgets and receive assistance when needed. Many appreciate the wide variety of widgets available, which enhance their websites without requiring extensive technical skills. A common limitation noted is the view limits on certain plans, which can restrict usage for high-traffic sites.

Pros & Cons

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JH
Julia H.
COO
Small-Business (50 or fewer emp.)
"Easy to Use"
5/5
What do you like best about Elfsight?

I've incorporated some Elfsight widgets into our new Squarespace site! Despite my very limited coding experience, Elfsight has been a dream to use. Customer support has been responsive and helpful, and the nonprofit pricing is also wonderful. It's easy to update the widget online and have it automatically update on my site. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

If you have strong coding skills, I'd assume that you could do some of the things on your own without Elfsight. Review collected by and hosted on G2.com.

PR
Peter R.
Web Designer
Small-Business (50 or fewer emp.)
"I'm very happy with Elfsight"
5/5
What do you like best about Elfsight?

I'm very happy with Elfsight. Excellent functionality and top level customer service! I've been with them for a few years now and have not had even one bad experience. ⭐⭐⭐⭐⭐ Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

Sometimes there is a bug but don't hesitatte to reach out to them - in my experience they will get back to you in a few days with a fix. Review collected by and hosted on G2.com.

Jérôme B.
JB
Jérôme B.
General manager
Small-Business (50 or fewer emp.)
"Efficient usage, robust customer support"
5/5
What do you like best about Elfsight?

Elfsight is easy to use, easy to implement, integrate, customizable, reliable and customer support helps to great extend to add custom code or to answer my questions Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

Plans lack flexibility for professionals buidling multi-websites, and using their account for their customers Review collected by and hosted on G2.com.

MF
Marianne F.
Administrator
Small-Business (50 or fewer emp.)
"Great Customer Service"
5/5
What do you like best about Elfsight?

We retired and forgot to cancel our Supscription! Elfsight has provided exceptional professional instant support, offering us alternative options that were not available to us. Furthermore, they promptly refunded what we believed to be a lost item on the same day. This demonstrates a remarkable product experience, a strong brand reputation, and consistent excellent support throughout our interaction with the company. Congratulations to the Elfsight Team for their outstanding efforts. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

That I can't use it anymore since we are retired. Review collected by and hosted on G2.com.

Pablo Alejandro R.
PR
Pablo Alejandro R.
Gerente comercial
Mid-Market (51-1000 emp.)
"satisfied with the product"
5/5
What do you like best about Elfsight?

A very good WhatsApp add-on; we are satisfied with the product. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

the limit on visitors, since our website is very popular Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Very user friendly and easy to integrate!"
4/5
What do you like best about Elfsight?

The site, apps and widgets are all very easy to use and implement onto a website! We don't have a dedicated tech person on our team and Elfsight allowed us to implement different elements into our Squarespace sites than we would have been able to do on our own! There are a lot of great widgets to choose from and the templates make them easy to design and use. I also like the amount of integrations Elfsight offers with their apps and other third party services. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

As I was just learning and understanding the product, the pricing options were fairly complicated, and it took a while for me to get a hold of someone on their support team to understand the pricing tiers. Review collected by and hosted on G2.com.

ML
Maria L.
Webdesigner
Small-Business (50 or fewer emp.)
"perfect Support"
5/5
What do you like best about Elfsight?

I especially like the support very much. Even when it comes to tricky features on a website, the people behind Elfsight are there for me if there's a problem. The widgets are well thought out and perform great on the websites I create. Can really be highly recommended.

In addition, the widgets are very easy to implement and can be easily adapted to the respective needs.

I use the widgets from time to time on pages where they fit well. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

It would be great if there was a form of agency access in which I can also create customers and assign widgets to them.

My customers are mainly small and medium-sized companies that want to outsource their Internet presence.

Such a classification would be very practical for a suitable billing. Review collected by and hosted on G2.com.

Bety Z.
BZ
Bety Z.
Project Manager / E-Commerce
Small-Business (50 or fewer emp.)
"A solution for every need, great customer service"
5/5
What do you like best about Elfsight?

Elfsight has a solution for everything. I am finding options for things we haven't even thought of to increase marketing efforts. It's simple to use, very intuitive. I love that you simply edit your widget and instantly get a link for upload and that it automatically published your changes to that link. I had to reach out to support for an issue of a yellow hue on my flipbook for images containing links and they were able to solve it for me swiftly. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

I have yet to find something I dislike about Elfsight. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
TN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Excellent experience adding the Event Calendar App"
5/5
What do you like best about Elfsight?

Excellent responsiveness despite the time zone difference.

Widget customized to our requests. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

Time zone difference.

Dependence on the support team - perhaps more features, that allow clients to configure the app themselves, could be added.

However, the support team is very responsive - almost your extended team. So, neither of these is a big issue. Review collected by and hosted on G2.com.

Chris S.
CS
Chris S.
Owner
Graphic Design
Small-Business (50 or fewer emp.)
"Excellent customer service!!"
5/5
What do you like best about Elfsight?

Elfsight is a great little plugin that allows you to embed a YouTube playlist on your website while keeping it clean and simple. They have many features to allow you to customize the look of your player. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

They have a few features I'd like to see, such as showing thumbnails in place of the pagination numbers below the player. Review collected by and hosted on G2.com.