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User, Role, and Access Management | Based on 61 Elastic Email reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 84% (Based on 61 reviews) | |
Internationalization | 44 reviewers of Elastic Email have provided feedback on this feature. | 82% (Based on 44 reviews) | |
Performance and Reliability | Based on 66 Elastic Email reviews and verified by the G2 Product R&D team. | 82% (Based on 66 reviews) | |
Custom Tracking Domain | Based on 87 Elastic Email reviews. Ability to define a custom domain from which emails are sent. | 88% (Based on 87 reviews) | |
Multiple Domains | Able to send emails from multiple domains. 76 reviewers of Elastic Email have provided feedback on this feature. | 86% (Based on 76 reviews) | |
Dedicated IP | See feature definition | Ability to use a dedicated IP for deliverability. 67 reviewers of Elastic Email have provided feedback on this feature. | 83% (Based on 67 reviews) |
Documentation | Availability and quality of documentation for API, code library, implementation, and set up. 98 reviewers of Elastic Email have provided feedback on this feature. | 80% (Based on 98 reviews) | |
Sender Reputation Management | Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others. 89 reviewers of Elastic Email have provided feedback on this feature. | 76% (Based on 89 reviews) | |
Tracking & Reporting | Tracks emails sent and delivery rates and compiles them into standard reports. 94 reviewers of Elastic Email have provided feedback on this feature. | 82% (Based on 94 reviews) | |
Enterprise Scalability | Provides features and infrastructure to allow scaling for large organizations. This feature was mentioned in 72 Elastic Email reviews. | 81% (Based on 72 reviews) | |
Performance and Reliability | Emails are consistently received and software performs reliably. This feature was mentioned in 95 Elastic Email reviews. | 83% (Based on 95 reviews) |
Data Import & Export Tools | Based on 58 Elastic Email reviews and verified by the G2 Product R&D team. | 82% (Based on 58 reviews) | |
Integration APIs | Based on 55 Elastic Email reviews and verified by the G2 Product R&D team. | 89% (Based on 55 reviews) | |
Breadth of Partner Applications | Based on 36 Elastic Email reviews and verified by the G2 Product R&D team. | 78% (Based on 36 reviews) | |
CRM Integration | Integrates with CRM software, which can help provide context to your mailing lists. | Not enough data | |
Social Media Integration | As reported in 10 Elastic Email reviews. Integrates with Social Media platforms, which can help expand your reach. | 83% (Based on 10 reviews) | |
E-Commerce Integration | Based on 10 Elastic Email reviews and verified by the G2 Product R&D team. Integrates with e-commerce platforms, which can link directly to your online store. | 75% (Based on 10 reviews) |
Email and Mobile Preview | Based on 84 Elastic Email reviews and verified by the G2 Product R&D team. Make sure subscribers see email as intended. View emulated inboxes of major email providers and mobile devices (e.g., iOS, Android) to resolve rendering issues. | 85% (Based on 84 reviews) | |
Manage Email Lists | Based on 83 Elastic Email reviews and verified by the G2 Product R&D team. List management tools include importing and maintaining subscriber data. Manage list segmentation, profile attribute management, and delivery status. Subscribers self-manage preferences. | 83% (Based on 83 reviews) | |
High-Volume Sending | Based on 90 Elastic Email reviews and verified by the G2 Product R&D team. Ability to send thousands of unique, personalized emails per second. | 81% (Based on 90 reviews) | |
Building and Personalizing Emails | Based on 85 Elastic Email reviews and verified by the G2 Product R&D team. | 86% (Based on 85 reviews) | |
Sending Outbound Emails | Based on 90 Elastic Email reviews and verified by the G2 Product R&D team. | 86% (Based on 90 reviews) | |
Manage Email Deliverability | Based on 92 Elastic Email reviews and verified by the G2 Product R&D team. | 82% (Based on 92 reviews) | |
Automated Email Responses | Based on 68 Elastic Email reviews and verified by the G2 Product R&D team. | 80% (Based on 68 reviews) | |
Multi-user Account | Based on 19 Elastic Email reviews and verified by the G2 Product R&D team. Enables multiple users to login to the same account to maintain a single account for your entire marketing team. | 75% (Based on 19 reviews) | |
Surveys | Based on 17 Elastic Email reviews and verified by the G2 Product R&D team. Ability to send secure and personalized survey invites to your contact list. | 74% (Based on 17 reviews) |
A/B Testing | Based on 58 Elastic Email reviews and verified by the G2 Product R&D team. Run A/B tests on subject lines, areas of content (both images and text), from names, or send dates. | 77% (Based on 58 reviews) | |
Basic Reporting | Based on 91 Elastic Email reviews and verified by the G2 Product R&D team. | 82% (Based on 91 reviews) |
Template Creation | As reported in 77 Elastic Email reviews. Process for administrator to create personalized email templates from scratch or incorporate and leverage existing templates. | 82% (Based on 77 reviews) | |
Preset Template Availability | Quantity and quality of preset email templates for administrators to construct their own emails. This feature was mentioned in 74 Elastic Email reviews. | 80% (Based on 74 reviews) | |
Custom Unsubscribe | Able to customize the unsubscribe templates, handler, and tracking. This feature was mentioned in 82 Elastic Email reviews. | 80% (Based on 82 reviews) | |
Email Segmentation | See feature definition | Able to segment transactional emails based on their purpose. This feature was mentioned in 75 Elastic Email reviews. | 82% (Based on 75 reviews) |
Detailed Server Logs | Detailed logs for tracking and debugging mail server activity. This feature was mentioned in 87 Elastic Email reviews. | 80% (Based on 87 reviews) | |
Notifications | Alerts administrator whenever a pre-set event occurs. This feature was mentioned in 87 Elastic Email reviews. | 79% (Based on 87 reviews) |
Webhooks | See feature definition | As reported in 57 Elastic Email reviews. Integrates webhooks into emails to signal email status (i.e. sent, bounced, opened, etc.) | 80% (Based on 57 reviews) |
Event Tracking API | As reported in 59 Elastic Email reviews. API used to track the status of emails. | 83% (Based on 59 reviews) | |
Mail Send API | API used to send emails (e.g. Web API, SMTP API) 84 reviewers of Elastic Email have provided feedback on this feature. | 87% (Based on 84 reviews) | |
Spam Filter Testing | Testing to ensure emails do not go to recipient's spam folder. This feature was mentioned in 72 Elastic Email reviews. | 80% (Based on 72 reviews) |
Open Rates | Records the rate at which emails are opened. This feature was mentioned in 47 Elastic Email reviews. | 88% (Based on 47 reviews) | |
Link Activity | Based on 47 Elastic Email reviews. Records the rate at which links in emails are followed. | 88% (Based on 47 reviews) | |
Attachment Activity | Based on 28 Elastic Email reviews. Records the rate at which email attachments are opened or downloaded. | 81% (Based on 28 reviews) |
Email Platform Integration | As reported in 39 Elastic Email reviews. Syncs information from other software such as contacts, emails and calls to reduce manual data entry. | 90% (Based on 39 reviews) | |
Email Scheduling | Allows administrators to schedule out emails in advance. This feature was mentioned in 38 Elastic Email reviews. | 88% (Based on 38 reviews) | |
Notifications | Reminds administrators to follow-up on emails based on pre-set reminders. 35 reviewers of Elastic Email have provided feedback on this feature. | 84% (Based on 35 reviews) | |
Email Categorization | As reported in 31 Elastic Email reviews. Allows for the categorization of emails. | 89% (Based on 31 reviews) | |
Templates | Allows for the creation of templates for frequently-sent emails. This feature was mentioned in 40 Elastic Email reviews. | 84% (Based on 40 reviews) |