eImmigration has been such a time saver. Filling out the forms is so much easier, and it is great to have the capability of sending questionnaires to clients as well as efiling some of the forms! The best part is that if I ever have a question or doubt I can reach out to customer service and I will get a prompt response, and real help, not just an automated response. As a person who works behind the scenes in the administrator part of eImmigration, this type of support has been invaluable! Special thanks to Vanessa, who has walked me through many of the functions! Review collected by and hosted on G2.com.
It would be nice if logs or documents entered in client or case section would be automatically available in the other as well. Review collected by and hosted on G2.com.
31 out of 32 Total Reviews for eimmigration by Cerenade
Overall Review Sentiment for eimmigration by Cerenade
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It's an absolute game changer for our law practice. The built in data management, forms autopopulate and update when needed, streamlines workflow, you can add shipment to each case and designed to help pull reports for this of us who have grant funded work. Review collected by and hosted on G2.com.
I have nothing I dislike. Only that I need more time to figure out how to make use of features, so many that make the work product so efficient! Review collected by and hosted on G2.com.
They are updating a lot of their features to keep up with other systems that offer the same services. Review collected by and hosted on G2.com.
The notes section in the case profile - you are unable to copy and paste the notes without going into each note, opening it up to preview, then copy and pasting individually. It would be nice to be able to open all notes and copy and paste them in their entirety. I used to be able to do this by checking all boxes, choosing to print, then hitting cancel print and copy and pasting the fields into a Word Document. After one of the upgrades, this became impossible to do. Review collected by and hosted on G2.com.
eImmiration does the fundamentals great. One time data entry to fill all relevant forms works without a hitch. Additionally logging case progression is crucial and the ability to pin notes is so helpful. Additionally, LawPay integration and invoicing siginficantly eleviates having to do double work between book keeping and case management. But what sets eImmigration apart is the robust customization of forms, fields, reports, and automations, It is truly a great sandbox. Their secret suace is the great training they provide once you begin delving deep into the platform. Review collected by and hosted on G2.com.
Many of the customization tools are not easily obvious to how helpful and powerful they are. However they do provide great access to personalized training. Great team. Review collected by and hosted on G2.com.
Switching to eIMMIGRATION was one of the best decisions at our law firm. The software works, unlike Docketwise, which is a scam. eIMMIGRATION has all the features you need to file any immigration case, A-Z. It is secure, affordable, and has very responsive/helpful customer service free of charge. Docketwise is the exact opposite (you must be on their top-tier plan to access customer support, and their software has too many glitches, is not secure, and is very expensive). eIMMIGRATION is the way to go if you want reliability, data security, and the best value for your money. Review collected by and hosted on G2.com.
So far, so good. so far its the best software we have used. previously, we had used Docetwise, which is less than mediocre at best and does not even come close to eIMMIGRATION Review collected by and hosted on G2.com.
The program is able to populate all the necessary forms for my business and family immigration practice. It also has a feature to be able to assist in efiling with USCIS, and the NVC. When a form doesn't work properly, Tech Support responds promptly and usually resolves the issues within hours. I have been using the product for over 15 years now and don't need the training helps, but they have been extremely helpful to my new staff members as they learn how to use the product. Review collected by and hosted on G2.com.
E-immigration fits my needs I am not fond of other competing products. Review collected by and hosted on G2.com.
The ability to speak directly 1 on 1 with people who have been with the company for years like Araceli. Review collected by and hosted on G2.com.
I can't think of anything at the moment. Review collected by and hosted on G2.com.
The best is that we have EVERYTHING in just one place; following up on clients hasn't ever been that easy. The data you can obtain is beneficial for the company. There are a lot of upsides if you have it. Review collected by and hosted on G2.com.
There's nothing that isn't that helpful about eIMMIGRATION. Everything they have is meant to meet the needs of those who use it because you can use all the features. Review collected by and hosted on G2.com.
The product and service are both excellent, and the value is also exceptional. The product is very user-friendly and Cerenade's employees are a pleasure to work with and are very polite and professional. I would highly recommend this product to everyone in the legal field. Review collected by and hosted on G2.com.
I do not have any complaints regarding this product and the service, both are exceptional. Review collected by and hosted on G2.com.
The case management system allows me to have all my client matters in one place. I like the ability to use intake questionnaires to avoid data entry and to prepare cases using the provided template processes. The support team is very responsive and really helpful. Review collected by and hosted on G2.com.
I find the design a bit clunky. There can be too many things to click and too many links to follow to get to where I need to be. I also think some of the steps are a bit counterintuitive, and I don't always have time to watch a video to figure out what to do. Review collected by and hosted on G2.com.
The pricing of the product is extremely reasonable for the many features eimmigration has. You can have many cases on there with each of their related forms. It allows for easy tracking of cases both for the preparation stage and after submission to the relevant authorities. Its easy to learn and constantly updating. Review collected by and hosted on G2.com.
I am not able to use the billing as our law firm has a seperate program they use for that. It means that I am having to use multiple softwares. However, it's so invaluable for my US immigration work and I don't mind this extra step Review collected by and hosted on G2.com.
