Ecwid Reviews & Product Details

Creating a sales platform - easy

Adding categories - easy

Adding sales items - super easy especially the photos

Different attributes - easy

Subscriptions or reoccurring sales - easy

Many new improvements here and there - that are improvements

Support is timely and they do not get mad when I ask again ( I am 60+)

We use it as a Non-Profit web shop and it works

App and web integrations - yes indeed- easy too

So much more, I would just go with them for almost all needs

Wrap up:

easy to use

easy set up

great support

integrates in a snap Review collected by and hosted on G2.com.

Sometimes I struggle to find certain page element layouts - but I get help when needed Review collected by and hosted on G2.com.

Easy to use and update Products and download customer database and purchases to Excel! Connects to several payment processors with easy and works efficiently! Very Reliable ! Review collected by and hosted on G2.com.

Better website options and options to enhance text enhancements. Also text options to customers about orders . Review collected by and hosted on G2.com.

Getting started with Ecwid was a breeze; the integration and onboarding process was straightforward, and managing products, inventory, and creating product variations and product descriptions was effortlessly intuitive. The inclusion of the mobile app further enhanced the experience, allowing seamless connections with both Facebook and Instagram for wider reach and engagement. Apps implementation is so easy and Exceptional Customer Support. Review collected by and hosted on G2.com.

While Ecwid excels in simplicity, a more robust analytics report could enhance the experience. For instance, insights into product popularity and user engagement would be valuable. Review collected by and hosted on G2.com.

most helpful is communicating with customer service and chat function. It's really important because I had a moment that i couldn't do just by myself and the help from staff members was amazing. Review collected by and hosted on G2.com.

Maybe we could say the price because for start-ups when it's especially a starting point you can't afford to pay monthly, I needed to stop using the website but I had to pay 7$ (don't remember exactly) to have all the stores saved and this wasn't helpful. It is better if the company (person) can't pay 20 or 40$ monthly just stop charging them and stop the website after that when the customer pays monthly payment then you can give and renew all the product which was already uploaded on the website. Review collected by and hosted on G2.com.

Very easy to use and walk through set up. Customer support is very responsive. The website is easy accessible at any time of the day. Great providers for starting a store and features that help guild you through the process. Even better after a while I realized I could implement my Ecwid store into my wordpress site. Review collected by and hosted on G2.com.

Editing is sometimes complicated to find where things are. I have the 2 hour of Assistance through my upgrade but as I am shy, I have not reached out to figure out how to utilize that. Review collected by and hosted on G2.com.

It is simple to use and intuitive.

It was simple to setup

I have been impressed by the easy customer support,

I use it multiple times a day as I alsi have the app.

It has all the features I need at this stage of my shop.

Integration was done done by my webdesigners but it seems it went easy enough, as he recommended we use Ecwid instead of the usual options. Review collected by and hosted on G2.com.

not much, I would have liked abandoned trolles to be included in the lower tiers. Review collected by and hosted on G2.com.

It's fairly intuitive to use. Edits and updates can be done via my phone or computer. I can update inventory in real time.

And knowing there is an expert just a phone call away when I get stuck on something is awesome. Review collected by and hosted on G2.com.

Having to pay for a shipping service seperately Review collected by and hosted on G2.com.

I'm impressed with the customer service provided by Ecwid. It is indeed, beyond expectations !.

I have always been able to get in touch with the customer service team via chat within not more than one minute. I am particularly impressed with the effort they make to sort out the issues even if the matter is out of their scope.

The overall experience I have had so far is very postive , more than I had expected. Review collected by and hosted on G2.com.

Nothing specific to dislike about based on the fact that the product is value for the money. Review collected by and hosted on G2.com.

In a short period of time, I went from being a skeptic to a raging fan because of the innovative synthesis Ecwid has achieved between the website builder and e-commerce functions merging them into one intuitive, easy-to-use UI and platform. The added integrations with social media are icing on an already delicious cake. Review collected by and hosted on G2.com.

Thus far I have nothing negative to offer. My experience comparing Ecwid to other e-commerce platforms has convinced me that there is no relative comparison to be made. Ecwid has differentiated itself to the extent that its competitors have little to offer. Review collected by and hosted on G2.com.

It works well for my needs, being able to sell a lot of products with few restrictions. Both physical and digital products work, and the built-in integration with USPS and Pirate Ship is great. It's easy to set up as well, just upload photos and write the description. I use it almost every day depending on how many orders I have to check. And customer support has always been quick and helpful, especially with integrating new features that require you to check in with customer support. Review collected by and hosted on G2.com.

Coming from Etsy, the listing viewer seems a bit clunky. I wish there was a thumbnail view so I could see more at once. There are some things I wish I could mass edit, like shipping options. Review collected by and hosted on G2.com.