Ecomchain Features
What are the features of Ecomchain?
Merchandising/Marketing
- Product Visualization
- Recommendations / Personalization
- SEO
Product Catalog
- Product Search and Filtering
Order Process
- Checkout Process
- Shipping Options
- Payment Processing
Multi-Channel Support
- Omnichannel
- Mobile
- Customer Service
Platform
- User Management
- Reporting / Analytics
- Security
- Cross Browser Support
- Performance and Reliability
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Technology Glossary Features
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Ecomchain Categories on G2
Filter for Features
Merchandising/Marketing
Storefront Design Tools | Based on 19 Ecomchain reviews. Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience | 96% (Based on 19 reviews) | |
Product Visualization | Based on 24 Ecomchain reviews. Ability to display and manage photos, 3D views, videos etc for each product | 92% (Based on 24 reviews) | |
Recommendations / Personalization | Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc 21 reviewers of Ecomchain have provided feedback on this feature. | 89% (Based on 21 reviews) | |
Promotions and Discounts | Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. This feature was mentioned in 20 Ecomchain reviews. | 88% (Based on 20 reviews) | |
Shopping Cart Abandonment | Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. This feature was mentioned in 18 Ecomchain reviews. | 82% (Based on 18 reviews) | |
Product Reviews | As reported in 21 Ecomchain reviews. Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products | 87% (Based on 21 reviews) | |
SEO | Provides tools to drive traffic to pages via organic search This feature was mentioned in 24 Ecomchain reviews. | 92% (Based on 24 reviews) |
Product Catalog
Content Management | Based on 21 Ecomchain reviews. Ability to add/update products, product pricing, product information and other content included on eCommerce site. | 88% (Based on 21 reviews) | |
Product Configuration | Based on 13 Ecomchain reviews. Ability to all users select options to configure the product or select product options. For example, color, size, etc. | 90% (Based on 13 reviews) | |
Product Search and Filtering | Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting 22 reviewers of Ecomchain have provided feedback on this feature. | 90% (Based on 22 reviews) | |
Intangible Products | See feature definition | As reported in 11 Ecomchain reviews. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. | 89% (Based on 11 reviews) |
Order Process
Checkout Process | See feature definition | Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. This feature was mentioned in 22 Ecomchain reviews. | 91% (Based on 22 reviews) |
Shipping Options | Based on 21 Ecomchain reviews. Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. | 86% (Based on 21 reviews) | |
Tax Display and Processing | Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. 21 reviewers of Ecomchain have provided feedback on this feature. | 90% (Based on 21 reviews) | |
Payment Processing | Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. 24 reviewers of Ecomchain have provided feedback on this feature. | 93% (Based on 24 reviews) | |
Order Management | Based on 21 Ecomchain reviews. Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. | 90% (Based on 21 reviews) | |
Returns / Refunds | Based on 15 Ecomchain reviews. Functionality to allow users to process returns/refunds either via self service or contacting customer service. | 89% (Based on 15 reviews) | |
Inventory Management | Displays inventory levels of products in real time. Displays inventory by location if required. This feature was mentioned in 21 Ecomchain reviews. | 83% (Based on 21 reviews) | |
Multi-Channel Fulfillment | Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. | Not enough data |
Multi-Channel Support
Omnichannel | Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. This feature was mentioned in 23 Ecomchain reviews. | 97% (Based on 23 reviews) | |
Mobile | As reported in 24 Ecomchain reviews. Features that enable customers to easily to shop for products using a mobile device. | 99% (Based on 24 reviews) | |
Social Commerce | Based on 19 Ecomchain reviews. Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. | 94% (Based on 19 reviews) | |
Customer Service | Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. This feature was mentioned in 24 Ecomchain reviews. | 92% (Based on 24 reviews) | |
Store Locator | As reported in 19 Ecomchain reviews. Enable customers to locate and navigate to physical locations by zip code, city or GPS | 92% (Based on 19 reviews) | |
3rd-Party Store Integration | As reported in 11 Ecomchain reviews. Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels | 94% (Based on 11 reviews) | |
B2B | Based on 10 Ecomchain reviews. Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. | 92% (Based on 10 reviews) |
Platform
APIs | System provides well documented API's that can be used to integrate to any 3rd Party or internal system. | Not enough data | |
Customization | Product provides tools to customize web store front, business process, etc. to meet unique business needs. 17 reviewers of Ecomchain have provided feedback on this feature. | 93% (Based on 17 reviews) | |
Integrations to Add-on Tools | Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. 11 reviewers of Ecomchain have provided feedback on this feature. | 89% (Based on 11 reviews) | |
User Management | Enables customers to update their own user information, settings and preferences. 23 reviewers of Ecomchain have provided feedback on this feature. | 91% (Based on 23 reviews) | |
Reporting / Analytics | Based on 22 Ecomchain reviews. Provides standard and ad-hoc reporting ability to meet business requirements | 88% (Based on 22 reviews) | |
Security | Based on 22 Ecomchain reviews. Software provides appropriate tools and certifications to protect against fraud and malicious attacks | 97% (Based on 22 reviews) | |
Multi-Site Management | Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. This feature was mentioned in 13 Ecomchain reviews. | 96% (Based on 13 reviews) | |
Admin Access Rights | Provides ability to control editing rights by product category, geography etc. 18 reviewers of Ecomchain have provided feedback on this feature. | 93% (Based on 18 reviews) | |
Test-to-Product Migration | Based on 17 Ecomchain reviews. Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site | 95% (Based on 17 reviews) | |
Internationalization | Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation This feature was mentioned in 14 Ecomchain reviews. | 93% (Based on 14 reviews) | |
Cross Browser Support | As reported in 22 Ecomchain reviews. Enables store or site to provide the same user experience in all browsers and browser versions. | 96% (Based on 22 reviews) | |
Performance and Reliability | Software performs well and runs with minimal unscheduled downtime This feature was mentioned in 24 Ecomchain reviews. | 95% (Based on 24 reviews) |
Headless Commerce
Decoupling | Ability to disconnect the front office from the back office of an e-commerce platform | Not enough data | |
REST APIs | Provide APIs that allow for interaction with RESTful web services | Not enough data | |
Data Orchestration | Capture and manage data from multiple sources and syncronize it with the front end and back end | Not enough data | |
Customization | Allows developers to customize the platform using multiple programming languages | Not enough data | |
Extensibility | Include prebuilt integrations with multiple systems such as ERP and CRM | Not enough data |
