Echobox Reviews & Product Details

If you're simply looking to save time and have content auto-posted to social media platforms, it's fine. Review collected by and hosted on G2.com.

If you are truly concerned about keeping up with algorithms and maximizing engagement through social media, Echobox cannot keep pace with the rapidly changing networks.

When we asked to cancel the software, we were pointed to terms and conditions on their website. At no point while using the software were we directly contacted about auto-renewals or updates to the terms. Unless you reach out to them, you will never hear from your customer service representative.

When we made it clear we were ready to leave, they provided us with the following option:

Option 1: In return for granting an early cancellation of your subscription contract, we kindly request that you leave two top-rated reviews on each of the following platforms: Capterra, G2, TrustRadius, and Google. Once you provide evidence of these reviews and we've had a chance to review them, we can proceed with the contract cancellation.

I would be wary of the positive reviews you see as they have clearly created a system to get "top rated" reviews from customers who are concerned about their service. Review collected by and hosted on G2.com.

La herramienta ayuda a agilizar el trabajo del equipo de Redes Sociales al agruparlas todas en un mismo lugar. Sumaron herramientas como compartir reels en colaboración para Instagram, lo que permite programar todo el calendario desde Echobox sin usar las diferentes herramientas nativas. Es de simple uso y más cuando se realizan tareas de manera diaria. La automatización del contenido por franjas horarias, según la necesidad del equipo, es muy útil. Review collected by and hosted on G2.com.

Incorporaron una función que permite transformar en imágenes los diferentes links que se publican, sobre todo en Facebook, con el objetivo de aumentar la distribución, pero aún no se puede establecer correctamente cómo conformar esa publicación (sugerencia enviada), y las imágenes pueden quedar sueltas, por lo que sería bueno que sumen una marca de agua del cliente y que quede identificada. Review collected by and hosted on G2.com.

Para el uso diario de un equipo reducido es clave la automatización; esto no solo agiliza compartir contenido en todas las redes con un solo clic, sino que ayuda a ganar tiempo para dedicarlo a otras tareas más complejas. La conexión de todas las redes sociales es clave, y la edición de los contenidos para que se adapte a los criterios de cada una es muy simple. Review collected by and hosted on G2.com.

Tanto en Facebook como LinkedIn permite sumar en el primer comentario información extra o links para que los usuarios puedan ampliar la información; esto también ocurre en X, pero en esta red sería de mayor utilidad poder generar "hilos" más largos (sugerencia enviada al equipo técnico y se está evaluando). Review collected by and hosted on G2.com.

La herramienta es muy intuitiva, por lo que la vuelve simple su implementación, pero aporta funciones claves. Alguna de ellas son la diversificación de tipo de publicaciones en redes sociales (imágenes, videos y links); la integración de la misma al equipo de trabajo fue simple y que todas las redes estén conectadas en un mismo lugar permite compartir el contenido fácilmente con un solo clic, punto relevante para el uso diario. Podre moderar la automatización y definirla según las necesidades de la redacción, es otro punto a destacar. Además de que cuentan con ayuda de soporte permanente y evalúan cada comentario/sugerencia/problema que se reporta. Review collected by and hosted on G2.com.

Hay publicaciones que no salen a pesar de estar programadas y eso altera un poco el uso, y no envía notificación. Pero el equipo técnico está activo, en constante contacto y analizando estos comportamientos para que no se produzcan.

En X solo permite hacer un hilo con una sola respuesta; sería útil que se puedan programar hilos más largos (ya fue comunicado a soporte y están evaluando las posibilidades de implementarlo) Review collected by and hosted on G2.com.

The AI for programming and the simple interface Review collected by and hosted on G2.com.

It would be fantastic to have the app for iPhone. Review collected by and hosted on G2.com.

The optimization of work thanks to artificial intelligence Review collected by and hosted on G2.com.

As much as it is justified by the service and assistance, the price can be difficult to sustain for very small businesses. Review collected by and hosted on G2.com.

At eCycle, we adopted Echobox to optimize our process of distributing our content on social media, increase engagement with our posts, and expand the audience of our website.

The tool has proven to be essential for the publication flow of our content, taking an intelligent approach to the best times, types of content, and captions. In addition to simplifying the process, it has delivered excellent results.

In a short time, we have observed improvements in both reach and engagement on social media and the traffic generated, especially from our newsletters, which are now also automated. This automation allows our team to focus on strategic tasks that are essential for the business.

The dashboard is intuitive, and the implementation and integration was easy and quick. Our team access it frequently to get information about our performance and to get more insights to our content strategy. The support team is extremely attentive and always available. Review collected by and hosted on G2.com.

It would be great if Echobox had more tools for scheduling Instagram posts Review collected by and hosted on G2.com.

Echobox is an essential tool for maximising our company’s presence on social media, as well as helping drive traffic to our website. From its AI-powered algorithm to the possibility to have the tool post content on social media platforms automatically, it not only saves our team time, but also allows us to reach our audiences at optimal times.

Echobox is constantly providing new features on its platform, which helps us enhance our social media strategy, thus allowing us to stay ahead of the game.

It also has an easily navigable user interface. Review collected by and hosted on G2.com.

It would be great if they had features such as scheduling threads for Twitter in advance, or including multiple replies to social media posts. Review collected by and hosted on G2.com.

We have been using Echobox for a year and it has improved our social media team's workflow, allowing more time to focus on content creation and strategy. The RSS feed input and easy-to-use interface mean we can manage multiple social platforms effectively and efficiently.

By recommending articles with high virality scores that align with our reshare settings, it saves the team time and helps us optimise our content based on trending topics. The ability to easily reshare evergreen content has helped drive increased traffic to our websites, and the duplicate post function has been a really useful way of boosting our content output and social performance.

The Echobox team are always really quick to respond to any issues we are experiencing and these are usually resolved just as quickly. Review collected by and hosted on G2.com.

We would like the ability to add ALT text for image posts on X and schedule threads on X. However, the Echobox team are always keen to hear our feedback and suggestions for improvements. We have also suggested some improvements to the analytics, such as the ability to export each channel individually, and the ability to export analytics by post classification. Review collected by and hosted on G2.com.

Su facilidad de integración con nuestro sistema a través de RSS y la optimización en la publicación de contenido en redes sociales. Review collected by and hosted on G2.com.

En casos especiales no se permite modificar la forma en que realiza las publicaciones, lo cual seria bueno para ciertos tipos de contenidos. Review collected by and hosted on G2.com.