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First of all it was very easy to integrate EasySales with our current infrastructure. You can integrate with numerous marketplaces in just a few steps and benefit from lots of automatizations from the start. Also the support team is very responsive, which is one of the most important things for us. Review collected by and hosted on G2.com.
Having so many integrations, sometimes there are lots of new feature requests and there is a long waiting queue, but eventually they release plenty of new features. Review collected by and hosted on G2.com.
20 out of 21 Total Reviews for easySales
Overall Review Sentiment for easySales
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It's simple, easy to use, easy to implement and suport is fast. Review collected by and hosted on G2.com.
Okei, this is a long topic but I will keep it simple, structured and with a general example.
1. The plans - are incredible stupid (sorry, I can't find another word), why?
a. The "steps" between the plans are huge (ex. 300 orders and next step is 1500 orders) - so if you have 301 orders you are forced to upgrade to next plan, which, of course is more than 3 times the cost than the first one and the even bigger problems comes from... see point "b"
b. If your billing date is let's say 21th and you cross the 300 step in 20th with only 1 order, you have to pay the difference between the first plan and second one at full price for just 1 order and 1 day and the in the second day, you have to pay the plan again!
So instead of offering a plan which can be, any of the following:
a. Pay what you use (like competition)
b. Make the steps more closer to each other (not like now, from 300 to 1500)
c. Make the smaller step bigger (let's say from 300 to 600-700)
d. When you upgrade, the billing period could be updated so, if I upgrade today, the plan should start from today and go for a full billing cycle, not just from the difference between the initial plan and upgraded one.
They choose the worsen solution that could be and, sorry to say, the greedy solution.
Example, if case somebody don't understand (in my case):
This month I will pass the 300 plan with aprox. 15%, 3 days before my billing date which results in:
a. have to pay 75 euros without VAT for 3 days + 99 euros without VAT for next month after I payed for the current month 29 without VAT, resulting in 203 euro on 3 different bills for for aprox. 800 orders (estimated)
2. The integrations / features:
a. They are quite limited and development of new integration are incredible slow.
b. If you ask for an integration, not something small, something which is widely used, their first response is "there are no requests on this" - of course there are not, because you can ask for something only if you are already a client
c. it didn't even had client export feature (which is a basic for something like this) until half a year ago or so.
d. You can't integrate more than 1 website - which is something logic, something at the core of a solution like this.
There are many features that are missing comparing to their competitors but, I will not get any deeper because some are specific to some users, others to others.
3. The support:
Is great and quite responsive during working hours, but if you need them after 4-5pm or in the weekend, they are absent. They don't have support after working hours or in the weekend.
4. Addons:
a. On the smaller plan you don't have any translation included (this was changed not long ago, they "changed" during "the game"). On competition, you can use you own API but here, you have to buy credits, credits which are quite expensive. On the bigger plan, you have something but they are limited on what you can choose (this was changed not long ago, they "changed" during "the game")
b. Auto-price is also limited and if you need more, of course you have to buy credits - comparing to competition which offers many more.
Conclusion:
a. You have to pay the difference between plans (3 x price) even if you want it for 1 order or 1 day!
b. It a good solution if you stay under 300 orders or have let's say over 600-700 to be worthy the price.
c. Limitation forcing you to supplementary costs
So, the pricing model is the worse model possible. Review collected by and hosted on G2.com.
easySales is a handy solution for enyone working with multiple marketplaces, having one or more webshop or even without an online shop. The app is really easy to use and is upgrading month by month with new integrations. Review collected by and hosted on G2.com.
Like every software there are some things that need improuvment but the good part is that in easySales this is happening only when something new is implemented, and only for a period of time. The feedback received from the clients is fast implemented! Review collected by and hosted on G2.com.
This service has helped us optimize our order fulfillment process and increase the overall productivity of our e-commerce business. Using EasySales, one employee can easily process more than 100 orders per day, at the moment. Before using this service, we had to manually create invoices and shipping orders. A lot of time wasted doing manual work. Another thing we love about them, is that they have a great support team - for any issue, our average response time was just a couple of hours, maximum. This is extremely helplful, especially when you're dealing with urgent problems. Review collected by and hosted on G2.com.
I wouldn't say that this is a thing i dislike about easysales, but it's just that the platform is pretty complex. It might take you awhile to discover all the features. Review collected by and hosted on G2.com.
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I'm using easySales daily, in order to generate invoices and awb codes for our online shop. The integration was really fast with shopify and the 3rd party providers for invoicing and transportation. After that, everything it's in sync, and the process of generating and printing all the invoices and awbs it's a matter of couple of minutes and not hours. I really can't see myself going back to manual generations after working with easySales. Review collected by and hosted on G2.com.
They have to work a little bit at UI/UX, with some more clear errors when you're not doing everything ok. But their support it's really helpful and they will help you achieve what you want. Review collected by and hosted on G2.com.
I recommend Easy Sales for any entrepreneur because it helps you focus on the development of the company, and you no longer have the stress of repetitive processes and everything that involves manual integration processes for marketplaces, stocks, manual generation of invoices and AWBs. You manage all orders from a single place, and there you find all the information, orders, products. When you search for an order, a return, or a product, it is very simple to enter the information you have, whether it's AWB, ID, Name, etc., and Easy Sales finds the information you are looking for. Everything is simplified, you save time and work more easily. Review collected by and hosted on G2.com.
Currently, we are satisfied with the services of Easy Sales, and when a new platform appears that we want to integrate with and have to start from scratch, we know we will integrate more easily with the help of Easy Sales, which provides us with the support and necessary steps to integrate with ease! Review collected by and hosted on G2.com.
Efficient and fast working.
We can list products quickly from our website to all available marketplaces.
Connection via api with website, billing program.
All our work is just in easy sales.. invoicing, product publishing, offer management. everything.
In addition, whenever we have a situation that we don't understand or have difficulties publishing products, the support team gives us all the support we need.
We've had times when we've been on the phone for 2-3 hours to help us to understand new implementations and have felt absolutely no frustration or annoyance from the support team because we keep them on the phone so much.
Customer care is highly appreciated.
It's rare nowadays that such customer care
Overall, the solution is very efficient and simple to use Review collected by and hosted on G2.com.
nothing to say. Everything is super ok. Great team, great ERP Software Review collected by and hosted on G2.com.
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Easysales is very easy to set up, just a few clicks and you are ready to go. The interface is intuitive and easy to navigate. The updates are frequent and new features are launched at a steady rate Review collected by and hosted on G2.com.
There are not many things that I dislike about using easysales. The only bad thing i noticed is that sometimes the filters are slower when you have a lot of orders in the system. Review collected by and hosted on G2.com.
I think we were among the first 100 clients of easySales. I was impressed by quality assistance they provided to us in the setup stage and later during our colaboration. We have an excellent relationship and we value the easySales team as professionals, partners and friends. Review collected by and hosted on G2.com.
easySales provides us the service we need. As mentioned, we were among their first clients. We grew our busineses together and we know we can rely on easySales to make the right adjustments when minor things do not work well with our integrations. Review collected by and hosted on G2.com.
Easy-Sales is the best Romanian solution that enables e-commerce merchants to sell easily on multiple channels. Despite the platform used for the online store, Easy-Sales offers seamless integrations and excellent customer service with which even an inexperienced user can quickly learn and use the software. Review collected by and hosted on G2.com.
It is one of the best tools for scaling the e-commerce business. It automatizes time-demanding processes, such as synchronizing inventory, listing products in various marketplaces, and managing orders on multiple channels. In time, I am sure Easy-Sales will grow, thus offering access to key international marketplaces allowing merchants to expand worldwide. Review collected by and hosted on G2.com.
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It has a great interface with intuitive UX that streamlines the work process.
The numerous Integrations with local and international tools such as couriers, billing software, fulfilment services, is a great way to automate work flows. Review collected by and hosted on G2.com.
It could benefit from more international marketplace integrations.
Lacks some "power user" features that could make life easier if you have thousands of products. Review collected by and hosted on G2.com.