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Achieve Reviews & Product Details - Page 2

Achieve Overview

What is Achieve?

Achieve - Student Success and Retention Platform. An end-to-end student service advising platform for higher education to recruit, retain, and graduate more students on time. Achieve offers real-time two-way sync feature with Microsoft Outlook and Google Calendar make scheduling appointments a breeze. Integrated self-check-in virtual or in-person kiosk for queue and case management. Meaningful analytics and insights with data visualizations that drive student success and retention decisions.

Achieve Details
Languages Supported
English
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Product Description

E2E Advising's (e2eadvising.com) Achieve - Student Success and Retention Platform. An end-to-end student service advising platform for higher education to recruit, retain, and graduate more students on time. Achieve offers real-time two-way sync feature with Microsoft Outlook and Google Calendar make scheduling appointments a breeze. Integrated self-check-in virtual or in-person kiosk for queue and case management. Meaningful analytics and insights with data visualizations that drive student success and retention decisions.


Seller Details
Year Founded
2012
HQ Location
Bloomington, Indiana
Twitter
@e2eadvising
28 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

BJ
Overview Provided by:
E2E Advising Achieve

Recent Achieve Reviews

Kristin S.
KS
Kristin S.Enterprise (> 1000 emp.)
5.0 out of 5
"Fourth year user & implementation review"
I headed the committee to find a new CRM system for our university. From the start, E2E Achieve far exceeded other options out there. We met with t...
VH
Vonetta H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Achieved Has Helped Us Achieve Student Success"
I love the effeciency, convenience, customization , centralized information and data analytics of the Achieve system. It is so great when you think...
Manuel G.
MG
Manuel G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Experience with E2E is a 5 star"
It feels human to contact our friends at E2E, the answer is alwyas fast and the product is solid. I am glad they are our partners and they make our...
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Achieve Media

Achieve Demo - Real-time Two-way-Sync With Google Calendar
Real-time two-way sync feature with Google Calendar makes an advisor's job easier and more efficient while improving the student's convenience to schedule appointments 24/7.
Achieve Demo - Self-Check-In Kiosk
Integrated self-check-in virtual or in-person kiosk for queue and case management.
Achieve Demo - Real-time Two-way-Sync With Outlook Calendar
Real-time two-way sync feature with Microsoft Outlook Calendar makes an advisor's job easier and more efficient while improving the student's convenience to schedule appointments 24/7.
Achieve Demo - Early Warning System
An early warning system to identify students who need additional assistance to succeed and target interventions to help ensure at-risk students stay on track. We accomplished this task by allowing advisors to do a real-time LMS lookup (In Canvas, D2L) during the advising session.
Achieve Demo - Appointments Monthly View - Easy Booking for Staff
To schedule appointments, staff use their Outlook or Google calendar as normal. Achieve work by directly linking to your Outlook or Google calendar in real-time. Achieve takes the #Tagged# appointments from your Outlook/Google calendar and makes it available for student bookings.
Achieve Demo - Appointments Day View - Easy Booking for Staff
To schedule appointments, staff use their Outlook or Google calendar as normal. Achieve work by directly linking to your Outlook or Google calendar in real-time. Achieve takes the #Tagged# appointments from your Outlook/Google calendar and makes it available for student bookings.
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Video Reviews

43 Achieve Reviews

4.9 out of 5
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43 Achieve Reviews
4.9 out of 5
43 Achieve Reviews
4.9 out of 5

Overall Review Sentiment for AchieveQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Higher Education
IH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Achieve?

From a technical perspective, the software is essentially bug-free. Everything works, all the time, so technical support needs from IT staff are low. In addition, the software is hosted on-premise. This is an advantage for us, because we can integrate data from multiple systems with E2E data. The integration flows two ways - from our Student Information System into E2E and from E2E into in-house-developed custom systems. E2E offers a tremendous amount of flexibility in how it is configured, so it is tailored for our institution's needs by line-of-business staff. In addition to its scheduling capabilities, we are using it in a CRM-like manner, with E2E serving as the nexus of information regarding our students for use by advisors and counselors, among others. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

To be honest, I have not encountered a downside. We are getting a great deal of benefit from using the system and its use has spread to quite a few departments on campus. Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

First and foremost, we're using it for scheduling and managing student appointments with staff and monitoring and managing staff workloads. In addition, we are using achieve as a CRM, importing a great deal of student information into the system and structuring links within E2E to external systems (such as our document management system), which provides one-click access for advisors and counselors. We have been able to configure E2E to meet the vast majority of advisors' and counselors' needs for background information on students they meet with. We have expanded the use of E2E beyond our initial target audience of advisors and counselors to tutoring staff, TRIO, and the Office of Students with Disabilities, all of whom are deriving quite a bit of benefit from the software. We are in discussions regarding the potential expansion of the user-base of software across the campus, for instance, by bookstore staff. The product has developed into quite a versatile tool within our institution. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Achieve?

We have been using Achieve at the Leeds School of Business for three years now and the versatility of the product is incredible. It has adapted with us from a world where student appointments were entirely in-person, to a 100% remote environment during COVID, and now to a hybrid environment of both. Achieve has the flexibility to be customized to meet almost any situation, so far we haven't found one it cannot accomodate. All of our student appointment data needs to land in Salesforce, Achieve combined with UCheckin allows this very nicely. The administrative component is key for our campus locations with front desk support staff and we also use iPad kiosks at several smaller locations across campus. On the support side Boby provides incredible support and has been very gracious in customizing the product to meet our individual needs if the situation arises. We have been very happy with Achieve and I'm not sure our previous solution would have handled the "new normal" of virtual and in-person appointments so easily. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

Achieve is a reliable, versatile workhorse that can accommodate a variety of use cases across different departments so there is not much to dislike. This is only applicable if you combine Achieve with UCheckin for the Salesforce integration but there is some duplicative configuration between the products. Most of it is a one-time, upfront effort when you first implement the products so not a major problem but does add some extra time to the project implementation. Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

We needed a product that syncs with Outlook in real-time while also integrating with Salesforce. We have a wide variety of departments and users on the platform each with different schedules, locations on campus, appointment lengths, one-on-one appointments, group appointments, competing virtual and in-person availability and Achieve accommodates it all. A fun added twist in the "new normal" hybrid environment of on-campus and virtual appointments was when advisors are on-campus they needed to also be available for virtual appointments without getting double booked. Achieve handled this new requirement no problem, like I mentioned above we have not found a situation it cannot accommodate yet. Review collected by and hosted on G2.com.

LS
Assistant Dean of Student Success
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Achieve?

Flexibility of application and working with Boby to make adjustments where needed for our Team. Analytics are helpful and easy to use. Funtionality works perfect for the size of our College compared to other solutions. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

We have not found anything we disliked with Achieve thus far. Any concerns we have had, have been addressed immediately by Boby and his Team. Any improvements we identified have been addressed and resolved. Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

Students can schedule their own appointments. They receive text and email reminders which seemed to increase our attendance to appointments. Tutors love the ability to keep notes on students within Achieve. Review collected by and hosted on G2.com.

Dorothy C.
DC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Achieve?

I like all of the features it currently has and how with covid-19 we were able to add other tools to help with virtual and remote appointments rather quickly. The turnaround with any assistance is very quick. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

At this time there are no issues, always available to assist. Review collected by and hosted on G2.com.

Recommendations to others considering Achieve:

It's worth it! Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

All students can make an appointments with any service/support department virtually and remotely, text messaging reminders, email reminders, early alerts for academic performance or non-attendance, reporting analytics, etc.

One benefit is that the texting to remind student of appointments has decreased our no-show appointments.

Another benefit that advisors can see analytics of the cohort of students they serve, such as the students who have not registered for the next semester when the new semester opens. Review collected by and hosted on G2.com.

WW
Director
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Achieve?

Two way integration with Outlook is top-notch and one of the primary reasons we implemented this software years ago! Review collected by and hosted on G2.com.

What do you dislike about Achieve?

Some of the format needs to be updated; refresh the look such as more buttons/dashboard, new colors, etc. This is not a reflection of the software necessarily, but we are not able to make customized decisions and there are many areas of campus using this technology. Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

24/7 appointment capabilities reduced the amount of time for phone calls & reminders. Also each to schedule/block time to allow for jobs with multiple work facets. Review collected by and hosted on G2.com.

Jeremy Z.
JZ
Business Solutions Architect
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Achieve?

The admin site is straightforward and intuitive and offers a lot of flexibility at the user and program levels. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

Not much. If we ever see room for improvement in features and functionality, the Achieve team is rapid to react and help and deploy updates Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

We needed a system that allowed easy bookings for our students and advisors. We have found that our advisors are incredibly productive because of the system. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Achieve?

The platform is really simple to use and allows our advisors, career consultants, scholarship coordinator, etc. to keep track of the appointment and maintain records of the studets' information. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

We don't have any complaints about the overall functionality of the product. The main things that have been a little wonky are getting the colors in the calendar to change once an appointment is booked and figuring out how to use the flags for follow-ups. Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

It's really easy for students to use the system to schedule appointments. It allows us to reach out to students who miss appointments to say, hey, sorry we missed you! Want to try again? It's improved our ability to retain these students in advisement, remind them of their appointments via emails/texts, allow students to access documentation after their appointment, etc. Review collected by and hosted on G2.com.

AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Stacy G.
SG
Assistant Director of Vulcan Materials Academic Success Center
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Achieve?

The online scheduling feature, data analytics, and virtual kiosk. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

Syncing with LMS, some features are cool but not user-friendly, and can't disable some of the outbound communications to students. Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

Group Appointments, Mass SMS comms, targeted data tracking. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Achieve?

The support that comes with the product. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

Would like to be able to determine the students who are able to reserve a space in a group meeting. Not just allow anyone into the group meeting. Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

We have been able to schedule advising in groups allowing us to see far more students in a shorter period of time than would have been possible previously. Review collected by and hosted on G2.com.