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43 Achieve Reviews
Overall Review Sentiment for Achieve
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From a technical perspective, the software is essentially bug-free. Everything works, all the time, so technical support needs from IT staff are low. In addition, the software is hosted on-premise. This is an advantage for us, because we can integrate data from multiple systems with E2E data. The integration flows two ways - from our Student Information System into E2E and from E2E into in-house-developed custom systems. E2E offers a tremendous amount of flexibility in how it is configured, so it is tailored for our institution's needs by line-of-business staff. In addition to its scheduling capabilities, we are using it in a CRM-like manner, with E2E serving as the nexus of information regarding our students for use by advisors and counselors, among others. Review collected by and hosted on G2.com.
To be honest, I have not encountered a downside. We are getting a great deal of benefit from using the system and its use has spread to quite a few departments on campus. Review collected by and hosted on G2.com.
We have been using Achieve at the Leeds School of Business for three years now and the versatility of the product is incredible. It has adapted with us from a world where student appointments were entirely in-person, to a 100% remote environment during COVID, and now to a hybrid environment of both. Achieve has the flexibility to be customized to meet almost any situation, so far we haven't found one it cannot accomodate. All of our student appointment data needs to land in Salesforce, Achieve combined with UCheckin allows this very nicely. The administrative component is key for our campus locations with front desk support staff and we also use iPad kiosks at several smaller locations across campus. On the support side Boby provides incredible support and has been very gracious in customizing the product to meet our individual needs if the situation arises. We have been very happy with Achieve and I'm not sure our previous solution would have handled the "new normal" of virtual and in-person appointments so easily. Review collected by and hosted on G2.com.
Achieve is a reliable, versatile workhorse that can accommodate a variety of use cases across different departments so there is not much to dislike. This is only applicable if you combine Achieve with UCheckin for the Salesforce integration but there is some duplicative configuration between the products. Most of it is a one-time, upfront effort when you first implement the products so not a major problem but does add some extra time to the project implementation. Review collected by and hosted on G2.com.
Flexibility of application and working with Boby to make adjustments where needed for our Team. Analytics are helpful and easy to use. Funtionality works perfect for the size of our College compared to other solutions. Review collected by and hosted on G2.com.
We have not found anything we disliked with Achieve thus far. Any concerns we have had, have been addressed immediately by Boby and his Team. Any improvements we identified have been addressed and resolved. Review collected by and hosted on G2.com.
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I like all of the features it currently has and how with covid-19 we were able to add other tools to help with virtual and remote appointments rather quickly. The turnaround with any assistance is very quick. Review collected by and hosted on G2.com.
At this time there are no issues, always available to assist. Review collected by and hosted on G2.com.
Two way integration with Outlook is top-notch and one of the primary reasons we implemented this software years ago! Review collected by and hosted on G2.com.
Some of the format needs to be updated; refresh the look such as more buttons/dashboard, new colors, etc. This is not a reflection of the software necessarily, but we are not able to make customized decisions and there are many areas of campus using this technology. Review collected by and hosted on G2.com.
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The admin site is straightforward and intuitive and offers a lot of flexibility at the user and program levels. Review collected by and hosted on G2.com.
Not much. If we ever see room for improvement in features and functionality, the Achieve team is rapid to react and help and deploy updates Review collected by and hosted on G2.com.
The platform is really simple to use and allows our advisors, career consultants, scholarship coordinator, etc. to keep track of the appointment and maintain records of the studets' information. Review collected by and hosted on G2.com.
We don't have any complaints about the overall functionality of the product. The main things that have been a little wonky are getting the colors in the calendar to change once an appointment is booked and figuring out how to use the flags for follow-ups. Review collected by and hosted on G2.com.
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The online scheduling feature, data analytics, and virtual kiosk. Review collected by and hosted on G2.com.
Syncing with LMS, some features are cool but not user-friendly, and can't disable some of the outbound communications to students. Review collected by and hosted on G2.com.
The support that comes with the product. Review collected by and hosted on G2.com.
Would like to be able to determine the students who are able to reserve a space in a group meeting. Not just allow anyone into the group meeting. Review collected by and hosted on G2.com.