# Drata Reviews
**Vendor:** Drata  
**Category:** [Cloud Compliance Software](https://www.g2.com/categories/cloud-compliance)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 1,160
## About Drata
Drata is a security and compliance automation platform that continuously monitors and collects evidence of a company's security controls, while streamlining compliance workflows end-to-end to ensure audit readiness. Drata helps thousands of companies streamline their compliance efforts through continuous, automated control monitoring and evidence collection, resulting in lower costs and time spent preparing for annual audits and better overall security posture. Drata's supported frameworks include: SOC 2, ISO 27001, HIPAA, GDPR, PCI DSS, CCPA, CCM, CMMC, ISO 27701, ISO 27017, ISO 27018, Cyber Essentials, Microsoft SSPA, NIST 800-53, NIST CSF, NIST AI, FFIEC, NIST 800-171, and Custom Frameworks. Drata is backed by ICONIQ Growth, GGV Capital, SVCI (Silicon Valley CISO Investments), Okta Ventures, Salesforce Ventures, Cowboy Ventures, Leaders Fund, SV Angel, and many key industry leaders.



## Drata Pros & Cons
**What users like:**

- Users praise Drata's **exceptional customer support** , highlighting their dedication and responsiveness in resolving issues effectively. (135 reviews)
- Users appreciate the **intuitive setup** of Drata, making it easy for anyone to connect and manage compliance effectively. (115 reviews)
- Users value Drata's **ability to streamline compliance** with framework mapping and proactive support, improving efficiency and confidence. (109 reviews)
- Users find Drata to be a **time-saving tool** that simplifies compliance and enhances overall security efficiency. (96 reviews)
- Users value Drata's **seamless integrations** for connecting platforms and simplifying the collection of audit-ready information. (89 reviews)
- Automation (78 reviews)
- Users find Drata to be **simple to use and set up** , enhancing automation and support for audit processes. (77 reviews)
- Easy Integrations (75 reviews)
- Easy Setup (67 reviews)
- Team Helpfulness (62 reviews)

**What users dislike:**

- Users find **limited integrations** with Drata, making it challenging to connect all necessary tools and workflows effectively. (43 reviews)
- Users report **integration issues** with Drata, particularly when connecting to tools like Google Workspace and other systems. (38 reviews)
- Users note that **improvements are needed** in the audit section and Trust Center functionality for better usability. (35 reviews)
- Users struggle with the **lack of clarity** in processes and controls, leading to confusion and frustration. (28 reviews)
- Users often find the **UX improvement** necessary due to confusing navigation and slow support response times. (23 reviews)
- Limited Customization (20 reviews)
- Policy Management (18 reviews)
- Users find Drata’s services to be **expensive** , especially for startups looking for cost-effective compliance solutions. (15 reviews)
- Lack of Customization (15 reviews)
- Users believe there is **room for improvement in features** , suggesting better formatting, integrations, and a more cohesive interface. (15 reviews)

## Drata Reviews
  ### 1. Huge Time-Saver: Smart Control Mapping, Helpful Onboarding, and an Intuitive UI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dylan E. | Information Security Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2026

**What do you like best about Drata?**

The best feature Drata has is the mapping of recurring requirements of different frameworks/standards to generic Drata Controls. What this means is that if multiple of your frameworks require pretty much the same thing, you only have one Drata control you need to comply with to satisfy all the requirements of your frameworks. This also means only one place to store evidence, add policies, do tasks, etc. This is tremendous time-saver compared to other GRC tools. 

Another great feature is the onboarding service they offer. Every subscription has a number of hours attached that you can use to call in GRC-specialists to help you set up something, or just ask questions. You don't have to struggle to get Drata up and running, but can lean on their expertise. 

The AI policy builder they have works quite well. It starts you off with a template for whatever policy you selected, but it can also analyse something you made yourself to see if it adheres with the requirements of the Drata controls. It also makes suggestions for what is missing. It isn't always foolproof, so you do need to review the suggestions yourself, but it is a good tool to pinpoint where you are lacking. 

Connections are important to get your compliance evidence in Drata in an automated way, and it is adequate. There are many out-of-the-box intergrations, but frankly some of them are missing automated evidence collection. As an example, we integrated our password manager using the built-in Drata connection, and it was easy to set up and gather our list of users. However, it didn't get data  to show that our security-related settings were configured properly. We ended up having to use a custom integration. 

Lastly some praise for the UI. It is clean, easy to navigate and most importantly, is intuitive. If I want to see my Risk Register, you just navigate to "Risks".

**What do you dislike about Drata?**

As a premium offering, the only real barrier to entry is the price. It isn't the most expensive GRC tool I have seen, but it is up there. This can be compounded if you need alot of extras (more frameworks, etc.). 

Our experiences with customer support have also been mixed. Some responded very quickly and accurately, while other times the response was too vague to actually answer our question.

**What problems is Drata solving and how is that benefiting you?**

Our company prides itself on (cybersecurity) compliance, and in the course of several years we have achieved quite a number of certifications to international standards. When the company was smaller, it was feasible to, by hand, maintain our spreadsheets, documents and make screenshots of relevant information needed to pass our audits. 

Some time later we saw the added value of a GRC system, but weren't ready to commit to something with a larger price tag, so we started working with a small local SaaS offering. It definately helped give us a better overview of our entire compliance landscape, but frankly it didn't save us alot of time, because everything still had to be done by hand. I estimate that I spent roughly 30% of my hours maintaining and updating our GRC system. This manual work was time-intensive and error-prone, so that was the moment we decided to invest in a established GRC solution. 

We now use Drata as our single source of truth when it comes to businness compliance, and the main benefit is the time saved. No more manual labor to get the right evidence from the right person, it is all automated and sent to the platform.

**Official Response from Lizzie Higgins:**

> Hi Dylan! Thank you so much for the feedback and for highlighting the time-savings you've experienced as a result of using Drata as a single source of truth for your program. We love hearing that you found the platform intuitive and easy to onboard, that controls mapped to multiple frameworks has helped, and that you found so much value in the AI-powered control suggestions for policies. We know the importance of efficiency and accuracy as you continually build and maintain trust, and we're so pleased that Drata has reduced the manual work for you and your team. 

  ### 2. Intuitive UI and Strong Integrations, But Support and Key Features Need Work

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Drata?**

Intuitive User Interface (UI): The great UI makes navigating complex compliance tasks much easier, contributing to a smoother user experience. 
Robust Connections and Integrations: Drata's ability to integrate seamlessly with other tools automates evidence collection, significantly reducing manual effort and ensuring continuous monitoring. 
Customizable Frameworks: The flexibility to set up custom frameworks (like PCI 3DS) allows for tailored compliance programs that meet specific industry and business requirements.

**What do you dislike about Drata?**

Inconsistent Support Experience: You've noted that support can be hit or miss. While some interactions are super quick, others suffer from poor communication, a lack of progress updates, and extended resolution times. Consistent and transparent support is vital for compliance tools. 
Missing Key Features: The absence of certain functionalities, such as bulk evidence upload, can create inefficiencies and increase manual workload, especially for organizations with large volumes of data or evidence. This suggests opportunities for feature enhancement to streamline processes. 
Perceived High Cost: Although you weren't involved in the pricing, the sense that Drata is "rather expensive" when compared to previously used platforms like Vanta indicates a potential concern regarding value proposition or competitive pricing. Cost-effectiveness is a significant factor in tool adoption

**What problems is Drata solving and how is that benefiting you?**

Refining Current PCI DSS Compliance:

Problem Solved: PCI DSS (Payment Card Industry Data Security Standard) has stringent requirements for handling cardholder data. Refining compliance means ensuring all controls are met, evidence is up-to-date, and potential gaps are identified.
Benefit: Drata likely provides a centralized platform to monitor PCI DSS controls, automate evidence collection from integrated systems, and continuously assess your posture. This reduces the manual effort in maintaining compliance, minimizes the risk of non-compliance (and associated penalties), and helps ensure your systems are securely handling payment data. It streamlines the ongoing process, making audits less disruptive.

Preparing for Future SOC 2 and ISO 27001 Certifications:

Problem Solved: SOC 2 (Service Organization Control 2) focuses on trust service principles (security, availability, processing integrity, confidentiality, and privacy), while ISO 27001 (Information Security Management System) provides a framework for managing information security risks. Both require extensive preparation, policy development, and evidence gathering.
Benefit: Drata acts as a compliance roadmap and automation engine for these new frameworks. It helps you:
Understand requirements: Clearly outline the controls needed for SOC 2 and ISO 27001.
Automate evidence: Leverage existing integrations (or set up new ones) to automatically collect evidence relevant to these standards.
Track progress: Monitor your readiness in real-time, identifying what still needs to be done.
Streamline policies: Manage and version control the necessary security policies.
This proactive preparation saves significant time and resources compared to a manual approach, reduces audit fatigue, and accelerates your readiness for obtaining these crucial certifications, which can enhance trust with customers and partners.

  ### 3. Drata is the gold-standard for compliance management with steadily improving AI functionality

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nate S. | Senior Director, Infrastructure and Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Drata?**

Their monitoring dashboard is fantastic for identifying monitoring and compliance gaps, and their policy creation module is a game-changer for getting company policies created or updated.

**What do you dislike about Drata?**

The way test failures are presented in the pure JSON test output can sometimes make it take an unnecessarily long time to figure out which resource is causing a compliance error. The AI-generated output for these failures has improved, but they could still benefit from better JSON parsing so that, even when the raw output is shown, the user only sees the failures.

**Recommendations to others considering Drata:**

Make sure the infrastructure that will be evaluated by Drata is as up-to-date as possible, and provide a clear internal champion within the company to handle all Drata coordination and data entry.

**What problems is Drata solving and how is that benefiting you?**

Drata makes managing certification testing and policy creation ridiculously easy. We used it to track the myriad of items necessary for a SOC-2 Type 2 audit, and it saved our company literally months of time and alot of money on contract workers.

**Official Response from Lizzie Higgins:**

> Hi Nate, thanks so much for the feedback! We're thrilled to hear that you found our continuous monitoring and policy creation functions to be game-changing, and of course are delighted that Drata was able to save you months of time (& money too!). We also appreciate your feedback on the JSON test output and have surfaced to the team. Thank you for recommending Drata to others considering our platform, especially with such thoughtful advice about onboarding. We appreciate you! 


  ### 4. Decent SOC 2 Tracking, but would prefer more advanced capabilities for the price

**Rating:** 3.0/5.0 stars

**Reviewed by:** Emily B. | Chief of Staff, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Drata?**

It’s a decent tool for tracking SOC 2 compliance rules and controls. It also integrates with our HRIS, which helps keep things connected and easier to manage.

**What do you dislike about Drata?**

The “tests” for various controls aren’t very intuitive, and at times they feel more arbitrary than helpful. Pricing also seems high relative to the platform’s actual capabilities. During onboarding, the reliability of the tool was oversold, which made it harder to gauge how deep we needed to go with our controls and any supplemental tracking tools. I would have preferred clearer, more practical guidance throughout.

**What problems is Drata solving and how is that benefiting you?**

SOC 2 security and compliance.

**Official Response from Lizzie Higgins:**

> Hi Emily! Thanks so much for the candid and thoughtful feedback. We're glad to hear that Drata is helping with your SOC 2 compliance tracking and lightening the load with the HRIS integration.

I know our product team would appreciate hearing more about your experience with the test library, and our CS team would love to ensure you're getting the most value you can out of the platform overall. If you'd like to email me at lizziehiggins@drata.com I'd be more than happy to set up time for a feedback call with the relevant folks on our team. Hope to hear from you soon, and thank you for the continued partnership!

  ### 5. Drata Keeps Us Continuously Audit-Ready with Hands-Off Evidence Collection

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about Drata?**

What I like about Drata is how it transforms compliance from a manual, point-in-time effort into a continuous, automated process. Its integrations with tools like cloud providers and identity systems make evidence collection largely hands-off. The dashboard is clear and accessible, giving both technical and non-technical stakeholders quick insight into compliance status. Overall, Drata makes it much easier to stay audit-ready without the usual operational burden, and it scales well as organizations grow.

**What do you dislike about Drata?**

What I dislike about Drata is that the initial setup and configuration can be time-consuming and sometimes confusing, especially when mapping controls across multiple frameworks.The platform can also generate a high volume of alerts or tasks, which may create noise if not carefully tuned.

**What problems is Drata solving and how is that benefiting you?**

Drata solves the problem of time-consuming, manual compliance processes by automating evidence collection, control monitoring, and audit preparation. Instead of scrambling to gather documentation at audit time, it keeps everything continuously up to date, which reduces stress and minimizes the risk of missing requirements. This benefits me by saving significant time, improving accuracy, and providing real-time visibility into our compliance posture. It also makes it easier to stay audit-ready year-round and focus more on higher-value work rather than repetitive administrative tasks.

**Official Response from Lizzie Higgins:**

> Thank you for sharing your positive experience with Drata! We're glad to hear that our automated tests and integrations have made evidence collection easier and saved you time, without sacrificing accuracy. Also, we love to hear that information about your compliance posture is clear and accessible for your technical and non-technical teams. Trust is everyone's job, and we're happy to be enabling your whole team to maintain that trust. 

  ### 6. Great Compliance Tool with Room for Performance Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zeyd Taha C. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2026

**What do you like best about Drata?**

I really like the ease of use and the support that Drata provides, especially for a small team like ours. It's helpful to have a tool that works for us in terms of compliance. Drata gives us an overview of all necessary renewals for evidence, and the use of templates is really handy. It's nice that Drata offers many easy setup configurations.

**What do you dislike about Drata?**

The platform is sometimes a little bit slow and minor bugs. Sometimes I have to wait for tech support to answer for bugs which slows me down, or wait for page loads longer than usual.

**What problems is Drata solving and how is that benefiting you?**

Drata serves as a Compliance Hub and provides an overview, helping our small team manage compliance smoothly. It remembers emails for tasks and offers templates for necessary renewals.

  ### 7. Expect things to break all the time silently

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2026

**What do you like best about Drata?**

Comes with a Drata Trust Center that's relatively easy to manage. That's pretty much the only thing that hasn't broken on me this past year.

**What do you dislike about Drata?**

Drata seems to have major breakage on what seems to be a monthly basis.
- MDM integration is currently broken
- Audit hub messages from auditors are currently broken
- Using a custom framework, only your auditors can create the controls (and control mappings in the audit hub vs what's in your view of the custom framework are not kept in sync)
I've reached the point where I'm running audits outside of Drata because Drata is so broken.

Customer Service seems to have taken a major step back in quality. I've been advised at least twice to make dangerous changes that each time broke my Drata instance (Google, HRIS).

**What problems is Drata solving and how is that benefiting you?**

Their Trust Center does give me a way to manage showing our compliance documents under NDA to prospects and customers.

**Official Response from Ashley Hyman:**

> Thank you so much for taking the time to provide your feedback. While difficult to hear, your feedback is important to us, and we’d like the opportunity to address directly with you.

It sounds like you’ve dealt with repeated problems across important parts of the product, and that’s clearly eroded your trust in us. While this is not representative of the experience most Drata customers have, I want to apologize on behalf of the entire Drata team - this is not the way we strive to support the customers who place their trust in us.

I have already shared this feedback with our internal teams, but would love to connect with you so we can gather additional details and dig into this further. Our goal is to support you to resolution. Please reach out to me directly at ashley@drata.com to set up time to connect, and I’ll ensure we pull in our top experts to address your concerns.

Sincerely,
Ashley Hyman
VP of Customer Experience

  ### 8. Comprehensive Alerts and Excellent Support—Key to Passing Our SOC 2 Audit

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Drata?**

Comprehensive alerts on tasks and status pf controls. Could not have passed SOC2 audit without Drata. Initial onboarding was difficult as the platform is not  intuitive, especially for folks new to the CRG arena. Good documention but not easy to formulate searches as a newbie.

**What do you dislike about Drata?**

Usage is not intuitive, UI is OK

Support is excellent

**What problems is Drata solving and how is that benefiting you?**

Prior to utilizing the  platform we had not idea as to the  work necessary to become SOC2 certified.

It took a while to understand the the template policies were just that, templates. I suggest an onboarding specialist work with folks new to the platform in designing a customized workflow and how policies, controls and evidence relate to each other.

There is a plethora of documentation which is pretty good

**Official Response from Lizzie Higgins:**

> Thank you so much for sharing your experience with Drata. We're pleased to hear that our comprehensive alerts and excellent support were instrumental as you completed your SOC 2 audit process. We'd love to hear more details about the challenges you had with the UI and onboarding process, so we can ensure the particulars make it to the right team for review. Feel free to email me at lizziehiggins@drata.com with any specific feedback, or to set up time to chat! Thanks again! 

  ### 9. SOC2 Compliance with a little help from our friends.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheldon J. | Director, Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about Drata?**

What I like best is the Integration with MS365, CERTN, Defender, Meraki ect.  the automation makes it easier to manage several endpoints and users.

**What do you dislike about Drata?**

Clearly defined policy renewal steps should be given prior to renewal, simply renewing a policy without updates changes the version of the document eg: 1.1, 1.2 and the tables inside don't reflect the changes. there's no point in doing the renew without updates as the table below has not reflected the version change.

**What problems is Drata solving and how is that benefiting you?**

We required SOC2TII to continue doing business with our banking partners. It was critical that we chose a partner who can best help us acheive this in a timely and effective manner. Drata has been a great partner to help us do that.

**Official Response from Lizzie Higgins:**

> Thank you so much for the insightful feedback! We're happy to hear that Drata's wide variety of integrations have enabled automation that makes things easier to manage for you and your team. We're so glad to be partnering with you and helping you to run an effective and efficient compliance program which enables your business to grow! 

  ### 10. Drata: Simplifying Your Compliance Journey

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eric L. | Security Engnieer, Electrical/Electronic Manufacturing, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about Drata?**

Drata supports the most common compliance frameworks. It effectively translates compliance requirements into readable control items. Each control item consists of a set of tests that are defined with clear specifications. For example, if an organization wants to adhere to the compliance NIST CSF, personnel responsible for achieving compliance simply focus on the control items of target compliance that Drata organized. Some tests can be shared across multiple compliance frameworks! It is easier for them to implement other compliances more efficiently in the future. Secondly, the most impressive design is the capability of automated evidence collection. With easy configuration on integrations to popular platforms, it can save effort when collecting the evidence of control items. To manage the overall readiness of compliance continuously, Drata provides efficient monitoring of controls,  the status of tests, and the integrity of essential evidence. It provides users with real-time status and benchmarks in the dashboard. That helps internal or external auditors to track progress, identify gaps, and demonstrate compliance to key stakeholders. Finally, when I was new to Drata in the beginning, the Drata support team consistently delivered effective solutions to customer issues. The experience of customer support really touched my heart.

**What do you dislike about Drata?**

The automated evidence-collection feature is a very productive design. However, it has both pros and cons. The limitations on integrations may become a burden if the target platform is not on the support list. Another thing that needs to be improved is the instructions for fixing the failed/error tests. Sometimes, I can not directly understand the root cause of the failed test. I hope the error information or solution instructions become more transparent or readable.

**What problems is Drata solving and how is that benefiting you?**

Readiness status: make the estimation on the progress of compliance adherence easier and more readable.
Continuous monitoring: easy to track progress and identify gaps, minimize the risk of non-compliance and reduces the likelihood of costly audit findings.
Automation on evidence: Drata automates many of the manual tasks associated with compliance, frees up valuable resource for the security team and product teams

  ### 11. Simplifies Auditing with Minimal Effort

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about Drata?**

I like the graphical interface of Drata. It's fairly easy to use, and after using it for a while, it becomes very easy. You can quickly look at various areas, from monitoring to pass and fail metrics, and risk assessment and assets. It's just easy to move around and understand where you're at and what you're doing. It breaks everything down simply in front of me, so I can see what's been done and what needs to be done without getting overwhelmed. The initial setup was fairly easy, with the majority of everything going smoothly, and I needed minimal assistance to get set up and running. I'm very happy and impressed with the product overall.

**What do you dislike about Drata?**

Sometimes scrolling is a bit of an issue for me if I have a smaller monitor. There can be up to three slide bars on the right-hand side, and I have to move the page to go through a longer list.

**What problems is Drata solving and how is that benefiting you?**

Drata helps our small company with SOC 2 Type 2 attestation, clarifying steps for auditing and certifications, and tracking progress efficiently.

  ### 12. Continuous compliance that turns audits into a non-event

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about Drata?**

The continuous compliance monitoring is the standout, automated evidence collection from AWS, GitHub, and HR tools means SOC2 audits stop being a fire drill. The control dashboard gives a clear real-time view of what's passing, failing, or drifting.

**What do you dislike about Drata?**

Initial setup and integration tuning takes effort, and some automated checks produce false positives that need manual review. Pricing scales quickly as you add frameworks or users.

**What problems is Drata solving and how is that benefiting you?**

It turns SOC2 (and other frameworks) from a once-a-year scramble into a continuous, automated process. Evidence is collected on its own, policies are versioned, and personnel onboarding/offboarding is tracked — which means audits become a review instead of a rebuild.

  ### 13. Exceptional Security and Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather R. | C, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 30, 2025

**What do you like best about Drata?**

I like that Drata is easy to use, and I feel confident that everything is safe and secure when I store my information. I appreciate that I can just click into it whenever I need to. The support I receive is fast and efficient. It's very fast and efficient overall. Installing Drata was extremely easy; the instructions were simple, and it was ready to go right after downloading. The customer service is exceptional.

**What do you dislike about Drata?**

I can't think of anything that I dislike about Drata. I found it so simple to install based on the instructions that were sent to me from my IT team.

**What problems is Drata solving and how is that benefiting you?**

Drata helps us avoid any kind of security breaches, ensuring everything is safe so we don't have to worry about our computers.

  ### 14. Streamlined Compliance with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renato C.

**Reviewed Date:** February 13, 2026

**What do you like best about Drata?**

I find Drata's UI easy to use, and their support team is sharp and quick to reply. They have incredible integration capabilities, and as a small, lean startup team, Drata has been an excellent investment to achieve compliance. I also appreciate that we don't need prior knowledge to onboard thanks to their great guides that help us focus on what matters most. The initial setup of Drata was very easy, offering a great onboarding experience.

**What do you dislike about Drata?**

The policy review process is lengthy in terms of steps. We manage our policies outside in Notion to allow for collaboration. It would be great if they could have a 'change request' that's comment-driven, reducing the back and forth across different tools to support collaboration.

**What problems is Drata solving and how is that benefiting you?**

I use Drata for compliance management, handling everything from framework selection to monitoring and integrating with various tools. Its UI is user-friendly, and the integration and support are excellent. It manages policies, audit logs, and ensures a solid paper trail for SOC 2.

  ### 15. Efficient Security Management with Robust Automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tim P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about Drata?**

I really like the automation and integrations that Drata provides. They help me manage information security and privacy much more easily, especially since we have limited resources. Drata significantly reduces manual effort and provides easy, actionable insights into areas that need fixing. The initial setup was pretty straightforward, and I also appreciate its seamless integration with tools like GitHub, Heroku, and Google Workspace.

**What do you dislike about Drata?**

There's a few bits of clunky user flow - e.g. when a control is marked as 'not ready' it's not always clear why it's not ready. It would be better if there was a clear button that showed a step-by-step guide on how to fix something.

**What problems is Drata solving and how is that benefiting you?**

Drata makes security management easier with limited resources by simplifying evidence collection for audits and compliance. Its automation and integrations reduce manual effort significantly and provide actionable insights into areas needing fixes.

  ### 16. Streamlined Compliance with Automated Evidence Collection

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arther M. | Head of Information security, Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about Drata?**

I use Drata for my GRC program including ISO27001, SOC2, GDPR, and Cyberessentials. I appreciate having better visibility of my controls and risks all in a single console. I like the ability to integrate with my tech stack with automated evidence collection. I don't have to log into AWS and Google Workspace to check compliance as everything is visible from Drata connections. The automation of evidence collection for SOC2 is what made us switch from Rubiq.

**What do you dislike about Drata?**

The asset management module could be improved to generate a consolidated report. It currently doesn’t display device serial numbers and make, which are useful identifiers for an asset list. The serial numbers can only be seen when downloading a report for an individual, not for the entire company. I’d prefer Drata to have out-of-the-box modules like incident management to avoid purchasing a separate solution. Having an incident management report and a business continuity flow would greatly enhance Drata. Also, the integrations with Zoho Desk have been buggy since last year, and the issue remains unresolved despite logging a ticket about it.

**What problems is Drata solving and how is that benefiting you?**

With Drata, I have better visibility of my controls and risks on a single console. I also like the integration with my tech stack and automated evidence collection, which means I don't have to log in to AWS and Google Workspace to check compliance.

  ### 17. From Manual Work to Automation: Why We Love Drata

**Rating:** 5.0/5.0 stars

**Reviewed by:** Artem T. | Chief Information Security Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2025

**What do you like best about Drata?**

The most valuable feature for us is the continuous monitoring and real-time alerts, which provide reassurance that our controls are consistently effective. Drata also simplifies evidence collection and audit preparation, helping us save time and reduce the risk of errors. As a result, we are able to maintain compliance proactively and dedicate more attention to strategic security improvements instead of getting bogged down by administrative work.

In terms of usability, the platform is highly intuitive and user-friendly, making it easy for even new team members to navigate and complete tasks. The implementation process was smooth and quick, thanks to clear instructions and minimal disruption to our existing workflows. Drata’s integration with our current tools and systems is seamless, which cuts down on manual work and keeps our data consistent across platforms. The customer support team is always responsive, knowledgeable, and eager to help, which greatly enhances our overall experience. We rely on Drata daily for monitoring and compliance activities, and it has become an essential part of our security operations.

**What do you dislike about Drata?**

It would be great to have more available integrations, for example with popular observability tools such as Grafana.

**What problems is Drata solving and how is that benefiting you?**

Drata has been instrumental in removing the complexity and manual work typically associated with maintaining compliance. By automating evidence collection, continuous monitoring, and control verification, it greatly reduces the time needed for audit preparation and helps minimize the risk of human error. This shift enables our team to dedicate more attention to strategic security initiatives rather than getting bogged down by repetitive administrative duties. Furthermore, Drata offers real-time insight into our compliance status, allowing us to proactively identify and address any gaps, which helps us maintain trust with both customers and partners.

  ### 18. Strong Compliance Visibility and Effortless Audit Readiness with Drata

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dawn M. | Compliance Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Drata?**

Drata offers strong visibility into compliance readiness across frameworks and significantly reduces the manual effort required for evidence collection, control tracking, and audit coordination. Having a centralized view of controls, integrations, and audit status makes it much easier to manage ongoing compliance work and keep teams aligned.

**What do you dislike about Drata?**

Nothing to add—overall, we’re very pleased with Drata.

**What problems is Drata solving and how is that benefiting you?**

Drata streamlines compliance management by centralizing controls, evidence collection, and audit tracking in one platform. It cuts down on manual follow-ups across teams, improves visibility into audit readiness, and helps us manage ongoing compliance activities more efficiently across frameworks.

  ### 19. Automates SOC 2 & ISO 27001 Compliance with Real-Time Monitoring and Clear Dashboards

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Drata?**

how it automates compliance tasks like SOC 2 and ISO 27001, saving a lot of manual effort.
It also gives real-time monitoring and clear dashboards, making audits much faster and less stressful.

**What do you dislike about Drata?**

it can feel expensive, especially for small teams or startups.
Also, initial setup and integrations can be a bit complex and time-consuming if your systems aren’t already well organized.

**What problems is Drata solving and how is that benefiting you?**

solves the problem of manual, time-consuming compliance work by automating evidence collection, monitoring controls, and audit preparation.
This benefits me by saving a lot of time, reducing human errors, and helping achieve certifications like SOC 2 much faster with less stress.

**Official Response from Lizzie Higgins:**

> Thanks so much for the feedback! We're glad to hear that you're enjoying the automation of evidence collection and other compliance tasks, as well as the real-time monitoring and clear dashboards. Our team is delighted anytime we're able to reduce manual effort and reduce stress as you build your GRC program. 

  ### 20. Automated Compliance Made Easy, But Needs User Management Improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Uzair A. | Chief Technology Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Drata?**

I find Drata easy to track my compliance status, and it helps me identify compliance gaps. I also appreciate the automated monitoring that integrates with my existing tools, making real-time tracking possible. Setting up Drata was easy, which was a definite plus for me.

**What do you dislike about Drata?**

The user review process is a bit tedious as it does not allow you to remove offboarded users directly from products. Right now, we do not have a way to exclude users directly in integrations, so you have to manually exclude them on each review which is a tedious process.

**What problems is Drata solving and how is that benefiting you?**

I use Drata for SOC 2 compliance, making compliance effortless with automated monitoring. It's easy to track my compliance status and identify gaps in real-time.

**Official Response from Lizzie Higgins:**

> Thank you so much for the great feedback! We're so glad to hear the set up process was simple, and that the automated monitoring and integrations allow you to quickly and easily understand your compliance status and gaps in real time. 

  ### 21. Streamlined SOC2 Compliance, Intuitive and Effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave R.

**Reviewed Date:** January 15, 2026

**What do you like best about Drata?**

I appreciate how Drata keeps everything organized, from evidence and compliance to risk management, making it the key to everything. The interface is always improving, becoming smarter and easier to use, which is great since I am in it every day working on compliance. What I really like is how the interface actively guides me through compliance work by linking controls, policies, and integrations together. It lets me see what's wrong, what's missing, why it matters, and how to fix it. The setup process is very intuitive as well, allowing me to add and remove vendors, policies, and connections easily. Drata was essential in obtaining our first SOC2 certification and continues to be invaluable in maintaining it. I can't imagine how challenging it would be to organize everything without Drata.

**What do you dislike about Drata?**

I always seem to struggle when it comes to the hardware. I feel that workstations could be reported on a little better. Same for people. When looking at people, and seeing their compliance tasks overdue, like policies, it feels a bit convoluted.

**What problems is Drata solving and how is that benefiting you?**

I use Drata for maintaining our SOC2 compliance. It organizes our evidence, policies, and more in one place. The interface guides compliance work actively, linking controls and policies. I can't imagine organizing SOC2 without it.

  ### 22. Comprehensive Compliance Templates for Nearly Every Audit Type

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2026

**What do you like best about Drata?**

Drata let's us control all of our compliance/audit related requirements in one system–simple as that. The UX is great–it's easy to understand, easy to navigate, easy to add evidence, etc. The automation workflows are great–being able to automatically import all of our employees, devices, 2FA rules, etc. directly from our SaaS/PaaS products (e.g., Azure) is fantastic. The TrustCenter is quite helpful as well as a way of sharing sensitive documents (e.g. audit reports) with third parties in a tracked manner. It's a great tool tbh.

**What do you dislike about Drata?**

It's a big system so it can be quite confusing at first. It's hard to know what's actually required for your various audit types–Drata gives you a template for nearly everything, but do you actually need everything in the template? Probably not. That's not Drata's fault, it's just the nature of being a generalized compliance tool that works across every industry.

**What problems is Drata solving and how is that benefiting you?**

What are our SOC 2 requirements? We can't go through a SOC 2 audit without knowing all of our requirements. Drata tells you your requirements and lets you manage them all in one place.

  ### 23. Easy-to-Use Interface, Reliable Security Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ítalo D. | Technical Project Manager

**Reviewed Date:** January 12, 2026

**What do you like best about Drata?**

I like how easily and friendly the interface of Drata is. It's very clean, and everything is easy to find, which is important since we ask our employees to use this software once a year; having an easy-to-use interface is crucial. It ensures that they can complete courses and understand everything without spending a lot of time figuring out how the software works. The initial setup was easy too; we just needed to set some things, and it was working pretty well. Everyone can do the courses and make sure they're aware of the best practices, so it's easy-going software.

**What do you dislike about Drata?**

I had some issues logging in, but the team was very helpful. They helped me, and I received a reply a few minutes after requesting some help. They can add an option to log in with social media to avoid issues, such as not receiving matching links because they end up in the spam folder.

**What problems is Drata solving and how is that benefiting you?**

I use Drata to ensure my team understands secure best practices and that our computers run smoothly, free of viruses or breaches. It also helps prevent sensitive company data from being compromised.

  ### 24. Smooth Onboarding, Budget-Friendly Compliance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matt K. | XTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 31, 2025

**What do you like best about Drata?**

I like the pricing point of Drata, which is important as we are mindful about our budget while trying to achieve SOC2 compliance. The onboarding process was smooth, and we were guided through a series of workshops and onboarding sessions that provided us the tools to start using the platform effectively. The initial setup of Drata was also easy.

**What do you dislike about Drata?**

The UI is a little confusing sometimes. As someone who has already done a SOC2 audit with a competitor product, I sometimes find the Drata platform a little confusing. It's not straightforward to see what tasks are missing and what specific things we need to fix. I think UX could be improved.

**What problems is Drata solving and how is that benefiting you?**

Drata simplifies compliance by having auditors use the same platform for audits, reducing the compliance burden. The reasonable pricing point helps us stay within budget while working toward SOC2 compliance. The onboarding process with workshops and sessions made it easy to start using the platform.

  ### 25. Centralizes Compliance Evidence, Needs Policy Sync

**Rating:** 3.5/5.0 stars

**Reviewed by:** Allen A. | Director of Operations

**Reviewed Date:** December 18, 2025

**What do you like best about Drata?**

I like that Drata reminds us when to update and submit our evidence for the past 12 months. It's convenient to have one place to add all the evidence instead of having pieces stored in different locations. This organization makes it easier to refer back to the information submitted as evidence. The reminders are also helpful once the time to review the evidence is near. We have successfully integrated Drata with our other platforms like Office365, Jira, and Bitbucket.

**What do you dislike about Drata?**

The audit option is a bit clunky as it's hard to differentiate who owns the control. In addition, we still need to double up on maintaining the policies. Once version in Drata and another soft copy we need to keep when it is required by our clients when we do proposals. Our Sales team will need access to the latest version. It took a while to fully understand what it did.

**What problems is Drata solving and how is that benefiting you?**

I use Drata to assist with obtaining SOC2 Type 2 and HIPAA reports. Drata centralizes evidence submission, making it easier to refer back and providing reminders when updates are needed.

  ### 26. Efficient Compliance Management, Needs More Reporting options

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nick C.

**Reviewed Date:** December 15, 2025

**What do you like best about Drata?**

I like Drata's simple login UX which makes onboarding users easy since they just need to go to the login screen and sign in with Google. The reporting feature is decent and allows me to track how many people are yet to install the agent. I also appreciate the ease of installing the agent software. The initial setup was fairly good, with simple integration of Google Workspace and Atlassian, and even though the integration with Hibob (HRIS) took a bit longer, Drata support was helpful in resolving this by providing the necessary third-party integration docs.

**What do you dislike about Drata?**

More reporting options would be useful. More granularity with filters is needed; for example, I can filter by non-compliant devices, but I can't filter by a single non-compliant device-related item like a screen lock. Also, scheduled and saved reports are a must, which is missing currently. The initial setup with certain integrations like HiBob (HRIS) took a little longer because the guide we followed ended up missing a few steps. Eventually, Drata support helped by finding the third-party integration docs and forwarding them to me.

**What problems is Drata solving and how is that benefiting you?**

Drata identifies security gaps, helps us start policies, and simplifies user onboarding with Google sign-in. Reporting shows agent installation status, and the agent is easy to install.

  ### 27. Great Features but Mediocre UX

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2025

**What do you like best about Drata?**

Drata has a big range of features and covers a lot of usecases for us. Also, the integrations that exist are relatively easy to integrate.

**What do you dislike about Drata?**

There are two downsides to Drata, in my opinion:

1) User Experience
The UX of the product is okay, but it's not great. There are multiple smaller paper-cuts: The UI is overall a bit slow, frequently presenting loading spinners. Controls/Monitors have individual URLs, but unfortunately when shared they get removed. I.e. even if I send a colleague a link to a specific /control/123 they will get redirected to all controls instead of the specific one.

2) Integration Limitations
The default integrations that come with Drata are a bit limited, e.g. we still haven't been able to connect a vulnerability scanner into Drata, as it comes with 14 different options by default and we use none of them. That's always an issue with these integration platforms, but it's not clear to us yet how we could build a manual API integration for this feature.

**What problems is Drata solving and how is that benefiting you?**

Drata helps us track our compliance against a wide range of controls. We are using Drata's automation features to reduce the burden on our employees.

  ### 28. Streamlined PCI Management with Intuitive Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phil P.

**Reviewed Date:** December 11, 2025

**What do you like best about Drata?**

Drata has been incredibly easy to use—simple, intuitive, and very well designed. Their support has been outstanding. We were paired with an onboarding specialist who stayed with us for nine months during our first year and guided us all the way through completing our audit.  Setting up Drata was straightforward, and the automated monitoring features worked well with just a bit of tuning for our environment. The workflows make it easy to manage controls, maneuver through the platform, and upload evidence. Overall, Drata has helped us stay extremely organized and efficient with our PCI compliance program.

**What do you dislike about Drata?**

One area that could be improved is the level of detail provided within the control environment. Drata goes one or two layers deep, but for more complex compliance programs, it would be helpful if the platform went further into the nitty-gritty details.  Another area is around certain automated monitoring features that rely on specific applications. Expanding support to a broader range of third-party tools would make the monitoring even more flexible and effective.

**What problems is Drata solving and how is that benefiting you?**

Drata helps us manage the entire PCI process end to end. It keeps us organized operationally, from daily compliance tasks all the way through the audit cycle. The platform centralizes everything we need, streamlines evidence collection, and makes the audit process significantly more efficient. Overall, Drata removes a lot of manual effort and gives us structure and visibility, which saves time and reduces audit stress.

  ### 29. A seamless and reliable compliance automation platform, supported with an incredible CSM.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keith B. | Interim IT and Security Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2025

**What do you like best about Drata?**

As a relatively small organisation, Drata has truly been a game-changer for us. Without a large compliance team, we have still been able to make steady progress toward our compliance goals, thanks to the platform. Working alongside a responsive auditing partner, we found the initial implementation straightforward and easy to get started with. The automation features for evidence collection and continuous monitoring have saved us countless hours of manual effort. We rely on Drata daily to ensure that any issues are promptly reported to the appropriate team and resolved quickly. We also value how smoothly it integrates with our core tools, such as AWS, Microsoft 365, and Intune, and how it offers clear dashboards and guided workflows that make preparing for audits much less stressful.

**What do you dislike about Drata?**

The only real negative we’ve experienced is that support can sometimes be slower than we would like to respond. However, this has been more than mitigated by our highly responsive Customer Success Manager, who has consistently gone above and beyond to keep us moving forward. Overall, this balance has meant issues never become blockers. I wouldn't hesitate to recommend Drata to any organization.

**What problems is Drata solving and how is that benefiting you?**

Drata is helping us overcome the challenges of managing compliance as a relatively small organisation without a large dedicated compliance team. It automates evidence collection, tracks controls continuously, and integrates directly with our core systems, which removes the need for endless spreadsheets and manual checklists. This saves us significant time, reduces human error, and gives us real-time visibility into our compliance posture. The biggest benefit is confidence—we can focus on growing the business while knowing we’re always audit-ready and aligned with frameworks like SOC 2 and ISO 27001.

  ### 30. Drata Streamlined Our Policy and Vendor Management for Audit Readiness

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about Drata?**

We’ve had an incredibly positive experience with Drata. Implementing their platform has been a game-changer for our organization, especially when it comes to getting our policies, procedures, and vendor management processes structured and audit-ready.

Before Drata, many of our compliance-related documents lived in different places, and maintaining consistency across policies was time-consuming. Drata gave us a centralized, intuitive system to build, organize, and maintain our policies and procedures. The pre-built templates and automated reminders helped ensure nothing fell through the cracks, and version control made updates seamless. What used to take weeks of coordination is now streamlined into a clear, trackable workflow.

Vendor management has also improved dramatically. Drata’s vendor tracking and risk management features give us a single source of truth for all third-party relationships. We can easily monitor due diligence documentation, review timelines, and risk classifications without relying on scattered spreadsheets. This has not only strengthened our compliance posture but also given leadership better visibility into vendor risk.

**What do you dislike about Drata?**

Overall, our experience with Drata has been very positive, particularly around vendor management, and policy management. However, one area where we’ve felt some limitations is client management.

**What problems is Drata solving and how is that benefiting you?**

On the policy and procedure side, Drata provides a centralized, structured system that makes it easy to create, organize, update, and track documentation. The built-in templates and automated workflows ensure that policies are not only well-documented but also consistently reviewed and acknowledged by the appropriate team members. Instead of chasing approvals or wondering whether a policy is current, we now have clear visibility into ownership, version control, and review cycles.

When it comes to vendor management, Drata gives us a single source of truth for all third-party relationships. We can track due diligence documentation, risk assessments, contract renewals, and ongoing monitoring requirements in one place. Automated reminders and continuous monitoring help ensure that no vendor falls through the cracks, significantly reducing risk and manual administrative effort.

  ### 31. Clean, Intuitive, and Packed with the Key Features We Need

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2026

**What do you like best about Drata?**

It's easy to use - clean, well-structured, and intuitive. It has all the key features we need without a lot of unnecessary junk to get in the way.

**What do you dislike about Drata?**

I have few complaints about Drata. I do yearn to use it more heavily for our audit management needs, as well as expediting our security questionnaire processes. However, I see this as my own limitations in capacity to invest in understanding and building out those modules to make better use of the components that are already available.

**Recommendations to others considering Drata:**

Think in terms of your user workflows and how those people will perform their jobs on a day-to-day basis. For me, the usability is a huge selling point, on top of having the full suite of necessary components (policy management, continuous monitoring, risk assessments, etc.)

**What problems is Drata solving and how is that benefiting you?**

Drata manages the majority of our GRC needs. It supports tracking vendor records, policies, and audit-related processes.

**Official Response from Lizzie Higgins:**

> We're thrilled to hear that you find Drata intuitive to use and that we are providing key features for your program, without adding noise. We are also so happy that Drata is enabling many of your GRC workflows, and are excited to partner with you as you explore other areas of the platform, embed Drata more deeply within your org, and maximize the value of Drata as we build trust together.  

  ### 32. Comprehensive Compliance Tools with Real-Time Monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason F. | Director of Information Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Drata?**

Drata has so many tools to help with policy creation and real-time compliance monitoring. It's more that just a GRC tool, it provides live data when policy, process, and assets fall out of compliance so you can quickly reign them back in.

**What do you dislike about Drata?**

There have been issues with rolling out new features. Support responsiveness has slowed lately, especially after the introduction of the chatbot.

**What problems is Drata solving and how is that benefiting you?**

We are able to monitor all aspects of our internal and cloud infrastructure to ensure our employees are applying what we state in our internal policy. They also keep us up to date on any new changes to the frameworks we implement.

  ### 33. An amazing ISMS solution that meets our needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben  B. | Compliance and Information Security Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2024

**What do you like best about Drata?**

Drata provides a clear dashboard view of the frameworks we work towards, clear connections to controls, the capabilities of ownership and maintenance of our ISMS and risk management.
The supplier management section is also super helpful!
Implementation was easy and using the connections and integrations we were set up and running within two weeks. 
The ability to be part of the roadmap and feedback to Drata using customer support really makes you feel part of a family.
When I log on to our system, Drata is one of the first applications I open and it stays with me all day.

**What do you dislike about Drata?**

The downside of Drata for me personally, is that it is that efficient, the moment any part of ISMS falls out of review I see the percentage score drop and this messes with my OCD!

**What problems is Drata solving and how is that benefiting you?**

Single source of truth for our ISMS - this means all evidence is streamlined into one excellent platform. 
This is making meetings easier and management of our ISMS and risk management much more time-efficient.
Real-time overview of current information security stance.

  ### 34. Audit-Ready Dashboard and Automation Save Us Time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2025

**What do you like best about Drata?**

It's always audit-ready: I can literally look at the dashboard and see our real-time compliance status for SOC 2 or ISO 27001. If a control fails, I get an alert immediately, not six months later during a review.

Massive time savings: It has seriously automated 90% of the manual evidence collection. I no longer spend days or weeks before an audit compiling screenshots and documentation.

The Audit Hub is a game-changer: When the auditor shows up, everything they need is centralized in one place. Communication and evidence requests are streamlined, which makes the entire audit process so much smoother and faster.

**What do you dislike about Drata?**

Limited Niche Integrations: We use a few niche tools, and Drata either doesn't have an integration for them or the pre-built connection is very limited in the evidence it can pull. This forces us back to the manual process for those specific controls, which defeats the whole purpose of the automation.

Lack of Flexibility in Control Mapping: For standard frameworks (like SOC 2), it's great. But if your organization has unique workflows, internal policies, or needs a less common framework, customizing or mapping your controls to fit those needs can be rigid and challenging. It can feel like it's a "my way or the highway" platform.

**What problems is Drata solving and how is that benefiting you?**

The problem Drata solves is a huge one: It replaces the manual, fragmented, and panic-driven traditional approach to compliance (GRC) with a continuous, automated, and proactive system.

Before Drata, preparing for an audit (like SOC 2 or ISO 27001) was a company-wide crisis. It involved:

Manual Evidence Collection: Running reports from our cloud provider, HR system, ticketing system, and endpoint management tool.

Point-in-Time Compliance: Knowing we were compliant only on the day we pulled the evidence. As soon as a setting was changed, we were blind again.

Human Error and High Effort: Endless spreadsheets, copy-pasting, and chasing people for screenshots—all time that my security and engineering teams could have spent on actual security work

  ### 35. Drata - one of my favourite systems to use :)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Helen O. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Drata?**

Intuitive - you don't need to read a manual
Was easy to implement
New features added 
Great Customer Support during initial set up

**What do you dislike about Drata?**

In the audit section there are a few tweaks that need to be made however I have no doubt the Drata team are on this

**What problems is Drata solving and how is that benefiting you?**

SOC 2 audit.  Will use it for ISO 27001 and ISO 42001 going forward

  ### 36. Digitizes Compliance, Easy Setup, But Pricey Globally

**Rating:** 4.5/5.0 stars

**Reviewed by:** Susan M. | CISO, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2025

**What do you like best about Drata?**

I love how Drata has transformed the way I handle compliance by digitizing everything, eliminating the hassle of maintaining spreadsheets. The detailed and descriptive nature of Drata is incredibly helpful; it's well-labeled and grouped, which simplifies the setup process and makes it easier to ensure compliance. The initial setup was very easy, and I appreciate how it integrates seamlessly with other tools I use, such as Jumpcloud, AWS, GitHub, and Jira. The comprehensive nature of Drata makes my compliance tasks more manageable and efficient, offering a user-friendly experience that truly stands out.

**What do you dislike about Drata?**

The cost of using Drata is a concern for me. While the cost might be justified, the annual fee of $30,000 may not be affordable in countries other than the US.

**What problems is Drata solving and how is that benefiting you?**

I use Drata to digitize compliance processes, eliminating the hassle of spreadsheets. Its detailed and organized nature simplifies setup and compliance opt-ins.

  ### 37. Effortless Compliance Automation with Seamless Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2025

**What do you like best about Drata?**

Drata has taken what used to be a complex, manual process and turned it into a seamless, automated workflow. The integrations with HR systems, cloud providers, and security tools (like Google Workspace, AWS, and Jira) make evidence collection nearly effortless. I particularly love the continuous monitoring feature — it gives real-time visibility into control status and alerts when something falls out of compliance.

The user interface is clean and intuitive, making it easy for both technical and non-technical stakeholders to navigate. The risk assessment and policy management modules are also well-structured, helping us align with auditors’ expectations without juggling multiple spreadsheets.

**What do you dislike about Drata?**

While the platform covers most use cases perfectly, some integrations (like HR background checks and certain people-data syncs) occasionally require reauthentication or manual validation. Their support team, however, is responsive and proactive in resolving such issues.

**What problems is Drata solving and how is that benefiting you?**

Drata has significantly reduced the burden of manual compliance work. Previously, tracking evidence, managing policies, and keeping controls up to date was a tedious process, often spread across multiple tools. With Drata, all of these tasks are now centralized and automated, from monitoring controls to collecting evidence.

The reminders and real-time alerts make it much easier to keep up with compliance responsibilities, and the automation helps minimize errors and overlooked items. Overall, Drata keeps us organized, boosts our confidence, and ensures we are always prepared for audits without the usual stress.

  ### 38. Intuitive Compliance Platform with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark M. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Drata?**

I like that Drata is intuitive and serves as a central repository for connecting platforms and collecting audit-ready information. The platform is easy to set up, which is really helpful for someone like me who doesn't know what I’m doing. Also, the team is good and helpful, which I find really useful. I also have many tools integrated into Drata.

**What do you dislike about Drata?**

An audit is a heavy lift, maybe a little more hands-on offerings?

**What problems is Drata solving and how is that benefiting you?**

I use Drata as a central repository for connecting platforms and collecting audit-ready information. The intuitive platform helps me when I'm unsure, and the supportive team is really useful.

  ### 39. Effortless Compliance Management and Auditing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin J.

**Reviewed Date:** January 16, 2026

**What do you like best about Drata?**

I think one of Drata's key strengths is its ability to perform framework mapping across compliance frameworks, which greatly reduces redundant work and duplicate work. I also appreciate its monitoring capabilities. Drata provides timely system updates on governance risk and compliance processes, making them more efficient and significantly less burdensome.

**What do you dislike about Drata?**

I would like to be able to manipulate their dashboards a little better, just so I could cater it specifically to what our company needs to see, especially for generating reports to leadership.

**What problems is Drata solving and how is that benefiting you?**

Drata automates our compliance status for risk management and auditing, gives us a clear view of our security posture, identifies real-time risks, and excels in framework mapping across compliance frameworks, reducing redundant work.

  ### 40. Slick, Easy-to-Use Experience Across Mac App and Web

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Drata?**

Drata is easy to use, and the user experience is pretty slick in terms of the downloaded app for Mac and the web browser version as well

**What do you dislike about Drata?**

What I didn't like about Rata sometimes the multi factor authentication email doesn't arrive on time. That's really frustrating because you keep on waiting.

**What problems is Drata solving and how is that benefiting you?**

It is helping me stay compliant as far as security is concerned

**Official Response from Lizzie Higgins:**

> Thanks so much for the honest feedback! We're delighted that you're enjoying the UI/UX of the platform and that its helping you stay compliant and prioritize security. It sounds like you've experienced some login issues - of course you can work with support@drata.com to resolve any open issues, but please feel free to reach out directly to myself (lizziehiggins@drata.com) or your account team if you're seeing anything recurring so we can escalate appropriately and get to the bottom of any root causes. Thanks again for the continued partnership! 

  ### 41. Transforms Compliance with Seamless Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rahul S.

**Reviewed Date:** December 18, 2025

**What do you like best about Drata?**

I really appreciate how Drata transforms compliance from a stressful, manual process into a seamless, automated system that runs in the background, keeping me continuously audit-ready without slowing down my business. I find it most powerful when paired with other tools in our compliance and security stack due to its wide integration, eliminating the need to manually bridge gaps. I also find the initial setup straightforward thanks to its guided onboarding and Quick Start process.

**What do you dislike about Drata?**

The main areas where Drata could improve are around customization, integration depth, and cost. I love its automation but often find limitations when workflows get complex.

**What problems is Drata solving and how is that benefiting you?**

Drata solves compliance issues by automating evidence collection, continuous monitoring, and policy management. It replaces manual, error-prone processes, keeping me audit-ready without slowing down my business.

  ### 42. Outstanding Support and Partnership Make Compliance a Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kim W. | Compliance Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Drata?**

The partnership and support we've received from our Drata team have been exceptional. Sierra Alvarez, our Customer Success Manager, and Christina from support have both consistently gone above and beyond to help me organize our SOC 2 controls and prepare for the audit. Their prompt responses and expertise made what could have been a complicated process much more manageable, and Sierra's collaborative approach has truly helped me stay on track and sane throughout.

**What do you dislike about Drata?**

The SOC 2 control mapping and evidence alignment process seems tedious and time consuming,   the platform is powerful, but it could benefit from more streamlned control mapping and control reassignments.

**What problems is Drata solving and how is that benefiting you?**

Drata is streamlining and automating many aspects of our SOC 2 framework, which helps minimize the risk of human error and provides QuikQ with greater confidence that our controls stay compliant and ready for audits. This will also save us a significant amount of time.

  ### 43. Robust Compliance Tool with a Steep Learning Curve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amanda S.

**Reviewed Date:** October 31, 2025

**What do you like best about Drata?**

I find Drata extremely useful for complete document organization, alerts, compliance, and security across the board. The alert system stands out for its ability to integrate with tools like Slack and Linear, which enhances my workflow seamlessly. I also appreciate the templates for policies and recommendations that Drata makes; they provide valuable guidance and save me time in setting up our compliance processes. What truly sets Drata apart is the extraordinarily helpful support from Alex Hamilton and Tina, who are patient and knowledgeable, assisting me in learning how to optimize and best use Drata. As I become more familiar with the system, I'm increasingly able to leverage its full potential, which is a significant factor in my decision to continue using and considering repurchasing Drata. The combination of these features and the excellent customer support makes Drata an invaluable tool for me and my organization.

**What do you dislike about Drata?**

{"I find the initial setup of Drata very difficult, and I felt a lack of sufficient onboarding support.","I'm also frustrated by the extensive knowledge required to effectively use Drata. I wish there were more accessible and responsive chat support, similar to the experience I have with Gusto, to quickly answer questions.","I believe Drata would benefit from having chat support available 24/7 to address issues and learning curves more efficiently."}

**What problems is Drata solving and how is that benefiting you?**

Drata organizes documents, provides alerts, aids compliance and security. It integrates well with our tools and offers policy templates and recommendations, enhancing our compliance efficiency.

  ### 44. Effortless Compliance, User-Friendly Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lei C.

**Reviewed Date:** January 09, 2026

**What do you like best about Drata?**

I find Drata to be a really effective tool for company compliance, and I don't see any reason to use another or change it. It's overall very easy to navigate, and the interface is not complicated, which is good for those using it for the first time.

**What do you dislike about Drata?**

I wish there was an option where we didn't have to manually provide evidence if there's already a connection with our HR platform. The sync with Rippling isn't too much of an issue, but it could be improved.

**What problems is Drata solving and how is that benefiting you?**

Drata is an effective tool for company compliance. I find it easy to navigate, with a simple interface suitable for first-time users, making it unnecessary to switch to another tool.

  ### 45. Simplifies SOC 2 Compliance with Ease

**Rating:** 4.5/5.0 stars

**Reviewed by:** Baron S. | Director of Software Architecture

**Reviewed Date:** December 11, 2025

**What do you like best about Drata?**

I like that Drata is easy to use and has great customer service. The evidence library is the feature we use the most, as it plays a big part in our SOC 2 compliance efforts, and it integrates with other features well. Drata itself was very easy to set up and continues to be easy to use, even though there was a learning curve because we were new to SOC 2 compliance.

**What do you dislike about Drata?**

It seems that the automated testing is what gives us the most problems. At least once a year, there's kind of a significant problem with the automated testing that requires interaction with their support team.

**What problems is Drata solving and how is that benefiting you?**

I use Drata to navigate the complexities of SOC 2 compliance, like implementing controls, creating policies, doing automated testing, and managing risks.

  ### 46. The Document and Security solution for companies that just want it done and done right.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan V. | Head of Security and Business Systems, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2025

**What do you like best about Drata?**

Drata makes creating policies and following frameworks easy and straight forward.  Security is necessary at all companies now and so many companies are trying to re-invent the wheel.  Why?  Drata gives you what you need to pass your audits and do it right, without trying to re-invent what security is.  Its a one stop shop for security professionals to keep their companies in the green in all senses of the word.  We will continue to use Drata and it will enable us to grow without worrying about if we are doing it right.  We know we are because we use Drata.

**What do you dislike about Drata?**

I wish there were even easier way to fill out the templates for the policies.  Allow more boxes to fill in the "stuff" that matters to your company.

**What problems is Drata solving and how is that benefiting you?**

We are a small shop and we don't have extra money for all the bells and whistles that other companies want to sell you.  However, that didnt' matter with Drata, we are able to monitor our users devices for security and compliance, while also doing User access reviews, and sending out our vendor surveys so we can stay in complaince.  All from a single pane of glass.

  ### 47. Easy-to-Use Interface That Simplifies Ecosystem Configuration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriel Hernando F. | Data Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Drata?**

The easiness of the interface, and how everything is align so you can configure you entire ecosystem with such ease

**What do you dislike about Drata?**

That the inventory section could make some improvements so i can track hardware on real time

**What problems is Drata solving and how is that benefiting you?**

Is a platform that allows you to certify on any standard that you desire for your company (HIPPA, SOC, ISO 27001, etc)

**Official Response from Lizzie Higgins:**

> Hi Gabriel - Thanks so much for the feedback! We're so glad to hear that you're finding Drata's UI easy to use and that its helping your team to simplify your GRC ecosystem configurations. We'll also be sure to keep your feedback about the asset inventory in mind as we continue to enhance the platform. Thank you for the continued partnership! 

  ### 48. Broken UI/UX and Unexplained Platform Changes

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about Drata?**

The recent improvement in vendor management and risk management module and the addition of evidence library,

**What do you dislike about Drata?**

The UI, UX is very broken, everytime you exit a page you will end up in an unintuitive place. Integrations are still limited compared to other products. So many unexpected things happen in the platform, data and settings changes, without the customer service providing the proper explanation.

**What problems is Drata solving and how is that benefiting you?**

Compliance.

**Official Response from Ashley Hyman:**

> I want to thank you for your review. While we are disappointed to hear your feedback, all feedback is valuable. I would love to connect with you to learn more and then work with our product team to dig into what you are seeing. We did role out a new UI that you have the ability to opt into, and I want to ensure you are taking advantage of that update.
Please email at ashley@drata.com . Looking forward to hearing from you!

Thank you so much!
Ashley Hyman 
VP of Customer Experience 

  ### 49. Drata Made SOC 2 Type 2 Simple with Easy Setup and Strong Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy M. | Director of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about Drata?**

Drata simplified the process of attaining the SOC 2 Type 2 and works well with integrations.   Easy to use, easy implementation, Good Support, its used every day, and has good features.

**What do you dislike about Drata?**

I wish it had more integrations as we have many

**What problems is Drata solving and how is that benefiting you?**

Drata helped us manage and attaining our SOC 2 Type 2

**Official Response from Lizzie Higgins:**

> Thank you very much for the feedback! We love to hear that your team is using Drata daily to simplify your SOC 2 program. We are also so happy that the set up, integrations, and support were easy for you to use! 

  ### 50. DRATA’s Easy Interface and Rapid Updates with Lots of Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2026

**What do you like best about Drata?**

The Interface and ease of use are two key things for me within DRATA along with the loads of features that are available. However, there is another aspect to it, which is the upgrades that are moved to the platform are quite quick and to the business needs.

**What do you dislike about Drata?**

having access to more frameworks could be an option. limitation of connection that can be created if there are more than 2 apps used under same category.

**What problems is Drata solving and how is that benefiting you?**

GRC and automation around it.

**Official Response from Lizzie Higgins:**

> Thank you for the feedback! We're so glad to hear that you find the interface easy to use and appreciate the rapid updates and added features. Our team is constantly working to deliver more value as you build and maintain trust in your organization. 


## Drata Discussions
  - [Hard Disk Encryption](https://www.g2.com/discussions/hard-disk-encryption) - 1 comment, 2 upvotes
  - [How are others coping with slower support, chatbot inconsistencies, and login / chat issues?](https://www.g2.com/discussions/how-are-others-coping-with-slower-support-chatbot-inconsistencies-and-login-chat-issues) - 1 comment, 1 upvote
  - [Has anyone else felt friction between Drata’s control depth and their own compliance approach or frameworks?](https://www.g2.com/discussions/has-anyone-else-felt-friction-between-drata-s-control-depth-and-their-own-compliance-approach-or-frameworks) - 1 comment, 1 upvote
  - [What’s your workaround when Drata’s integrations and automation do not go deep enough?](https://www.g2.com/discussions/what-s-your-workaround-when-drata-s-integrations-and-automation-do-not-go-deep-enough) - 1 comment, 1 upvote
  - [How are you all dealing with confusing navigation and policy / control relationships in Drata?](https://www.g2.com/discussions/how-are-you-all-dealing-with-confusing-navigation-and-policy-control-relationships-in-drata) - 1 comment, 1 upvote

- [View Drata pricing details and edition comparison](https://www.g2.com/products/drata/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-26+16%3A35%3A57+-0500&secure%5Bsession_id%5D=405dcabf-14b0-41a8-ac4d-309b87296687&secure%5Btoken%5D=24865a29e3d5d48dc11a5b19fbf4a447d24625aee94a56f00ad44721d5b441f3&format=llm_user)
## Drata Integrations
  - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews)
  - [Atlassian Enterprise Support](https://www.g2.com/products/atlassian-enterprise-support/reviews)
  - [AWS Cloud9](https://www.g2.com/products/aws-cloud9/reviews)
  - [AWS Cloud Development Kit (AWS CDK)](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews)
  - [AWS CloudFormation](https://www.g2.com/products/aws-aws-cloudformation/reviews)
  - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews)
  - [AWS Organizations](https://www.g2.com/products/aws-organizations/reviews)
  - [Azure App Service](https://www.g2.com/products/azure-app-service/reviews)
  - [Azure Blob Storage](https://www.g2.com/products/azure-blob-storage/reviews)
  - [Azure Databricks](https://www.g2.com/products/azure-databricks/reviews)
  - [Azure Portal](https://www.g2.com/products/azure-portal/reviews)
  - [Azure SQL Database](https://www.g2.com/products/azure-sql-database/reviews)
  - [Azure Virtual Machines](https://www.g2.com/products/azure-virtual-machines/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Bitbucket](https://www.g2.com/products/bitbucket/reviews)
  - [Bitwarden](https://www.g2.com/products/bitwarden/reviews)
  - [Certn](https://www.g2.com/products/certn/reviews)
  - [Checkr](https://www.g2.com/products/checkr/reviews)
  - [Confluence](https://www.g2.com/products/confluence/reviews)
  - [CrowdStrike Falcon Cloud Security](https://www.g2.com/products/crowdstrike-falcon-cloud-security/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews)
  - [Git](https://www.g2.com/products/git/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [Google Cloud Run](https://www.g2.com/products/google-cloud-run/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews)
  - [Iru](https://www.g2.com/products/iru/reviews)
  - [Jamf](https://www.g2.com/products/jamf/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews)
  - [Linear](https://www.g2.com/products/linear/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [New Relic](https://www.g2.com/products/new-relic/reviews)
  - [Objectivity/DB](https://www.g2.com/products/objectivity-db/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Qualys VM](https://www.g2.com/products/qualys-vm/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [Salesforce Heroku](https://www.g2.com/products/salesforce-heroku/reviews)
  - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)

## Drata Features
**Security**
- Compliance Monitoring
- Anomoly Detection
- Cloud Gap Analytics

**Functionality**
- Questionnaire Templates
- User Access Control

**Compliance**
- Governance
- Data Governance
- Sensitive Data Compliance

**Risk assessment**
- Risk Scoring
- Monitoring And Alerts
- AI Monitoring

**Generative AI - Security Compliance**
- Predictive Risk
- Automated Documentation

**Security**
- Data Security
- Data loss Prevention
- Security Auditing

**Administration**
- Policy Enforcement
- Auditing
- Workflow Management

**Generative AI - Vendor Security and Privacy Assessment**
- Text Summarization
- Text Generation

**Identity**
- SSO

## Top Drata Alternatives
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