DoubleTick.io Reviews & Product Details

I believe in the power of simplicity. DT is one easy to implement yet very powerful solution. When I integrated it with my 10xleap.com system, it increased the sales for us by atleast 3 times. We recommend & teach it to all our students & use it most frequently than any other tool in our business. DT Team is super helpful. If you're looking to outperform in any department of your business, DT is an absolute must without any doubt. Review collected by and hosted on G2.com.

I don't see any thing I did not liked about DT.

Their Team support, user experience, fast response time, and seamless software gels perfect with our needs.

We migh well see lot of new features in future, this is by far the best platform from all the platforms I used till date. Well deserved 10/10 . Review collected by and hosted on G2.com.

I wish I had something positive to say about them, but unfortunately, having already purchased their yearly subscription, it turned out to be a complete waste. Review collected by and hosted on G2.com.

There are many bugs I encountered while setting up the automation. I won’t list them all here, but I believe everyone should be aware of a few key issues before purchasing their services:

1. Lead Attribution Issues: The leads generated via WhatsApp ads and directed to Double Tick are not properly attributed to the ads, causing the ads to underperform. If you're planning to use it for Meta ads, it won’t work as expected.

2. Bot Conflict: You cannot use both a welcome bot and a keyword-trigger bot simultaneously, as the welcome bot gets triggered even when users type keywords. This results in two chat flows being activated at the same time.

3. Misleading Support Promises: The handholding they promise in their ads is misleading. For every issue, they direct you to watch webinar videos or join live sessions where many people ask questions, which may or may not be relevant to your needs.

4. Inefficient Support Team: The support team comprises freshers who struggle to understand the urgency of the issue. They often consult their seniors, only to return saying they can't help with the problem. Review collected by and hosted on G2.com.

1) Userfriendly interface to send bulk whatsapp message

2) Very convinent automation creation using bots

3) Can be integrated with any thrid party software

4) Can be used for crm for customer support chat support

5) Very easy to use and implement Review collected by and hosted on G2.com.

No dislikes as of now since software us working simple amazing Review collected by and hosted on G2.com.

It is easy to use, able to target n of customers at once, able to create bots, 3- party integrations are feasible. Review collected by and hosted on G2.com.

Video call option is not there and live location sharing is not available Review collected by and hosted on G2.com.

DoubleTick has been a game-changer for our operations. It has significantly improved how our sales team handles client inquiries, allowing us to respond quickly and efficiently. The cloud-based team inbox and real-time ticket management have streamlined our customer service, enhancing the overall experience for our clients. The exceptional support and intuitive features make DoubleTick an indispensable tool for boosting our sales and customer satisfaction. Highly recommended! Review collected by and hosted on G2.com.

Nothing I dislike about Double Tick........ Review collected by and hosted on G2.com.

DoubleTick is very use to use. It also has a mobile app which works very efficiently. The customer support team is very helpful.Sahil and Suchit - our account managers have been super coordinating and helpful to us for setup and training and the issues we face day to day. Review collected by and hosted on G2.com.

There is nothing that we dislike. Yes the cist is comparatively higher - but value for money. Review collected by and hosted on G2.com.

Doubletick works on Providing support to increase the our reach through API Features such as bulk broadcasting, Marketing templates, Chatbots, etc. Review collected by and hosted on G2.com.

Haven't faced many issues yet. Moreover application is user friendly so not much troble Review collected by and hosted on G2.com.

It provided multiple features compared to other API Platforms which helped in my Whatsapp Business Review collected by and hosted on G2.com.

Application require lot of time to understand but completely worth it Review collected by and hosted on G2.com.

Their team have been providing support to Re-instated my account as well as guided on application features. Review collected by and hosted on G2.com.

Its does take time but the issue does gets resolved Review collected by and hosted on G2.com.

The support provided by Doubletick is absolutely phenomenal, and the product has a lot of features which are very useful for my business. Review collected by and hosted on G2.com.

the product needs to have more CRM features Review collected by and hosted on G2.com.