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DocuWare Reviews & Product Details

DocuWare is a type of digital document management and automated workflow solution designed to help organizations streamline their document processes and enhance operational efficiency. This versatile platform caters to businesses of all sizes and spans various industries, including but not limited to manufacturing, finance, education, and government. By offering a comprehensive suite of tools for managing documents and automating workflows, DocuWare enables users to reduce manual tasks, improve collaboration, and ensure compliance with regulatory requirements. The target audience for DocuWare includes organizations seeking to optimize their document management practices and automate repetitive processes. This solution is particularly beneficial for businesses that handle large volumes of paperwork or require secure access to sensitive information. With its capabilities, DocuWare serves a diverse clientele, from small businesses to large enterprises, making it a flexible choice for any organization looking to enhance its document handling capabilities. DocuWare's key features include robust document storage, intelligent document processing, advanced search functionalities, and customizable workflow automation. Users can easily store and retrieve documents in a secure digital environment, ensuring that critical information is always accessible. The platform's advanced search capabilities allow users to locate documents quickly, saving time and improving productivity. Additionally, the customizable workflow automation tools enable organizations to design processes tailored to their specific needs, facilitating smoother operations and reducing the likelihood of errors. One of the standout aspects of DocuWare is its adaptability to various deployment options. Organizations can choose between cloud-based or on-premises solutions, allowing them to select the deployment method that best fits their infrastructure and security requirements. With support for 24 languages, DocuWare is accessible to a global audience, making it a suitable choice for multinational organizations. The platform currently serves over 20,000 customers and 930,000 users across more than 100 countries, backed by a network of over 800 partners, which highlights its widespread acceptance and reliability in the market. Overall, DocuWare provides a comprehensive solution for organizations looking to modernize their document management and workflow processes. By leveraging its advanced features and flexible deployment options, businesses can enhance efficiency, improve collaboration, and ensure that they remain compliant with industry regulations.

Product Website

Seller

DocuWare

Discussions

DocuWare Community

Languages Supported

Arabic, Bulgarian, German, English, Finnish, French, Croatian, Italian, Japanese, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)

Overview by

Mary Williams (Marketing Communications Manager at DocuWare Corporation)

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

DocuWare Integrations

(1)

Verified by DocuWare

DocuWare Media

DocuWare Demo - DocuWare Desktop User Interface

With DocuWare’s user-friendly interface and icons, you’ll easily manage documents as well as find helpful office tools such as your document tray, a stapler, pencil, and folders

DocuWare Demo - Seamlessly work on tasks remotely

Easily check oustanding tasks with DocuWare iOS / Android app

DocuWare Demo - Quickly approve invoices on the go

Approve invoices from anywhere with DocuWare iOS / Android app

Official Downloads

(5)

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Become A Paperless Company In Less Than 90 Days

Document Archiving - Security and Safety Standards

The essential guide to electronic signature

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Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/12/2018

"Docuware Review 2018"

4.5/5

What do you like best about DocuWare?

DW has so much flexibility to address unlimited business opportunities. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

There is some complexity to setting up properly. Review collected by and hosted on G2.com.

Recommendations to others considering DocuWare:

We have grown significantly since adding DW without having to add staff in accounting thanks to DW. Review collected by and hosted on G2.com.

What problems is DocuWare solving and how is that benefiting you?

Accounts Payable workflow, contract storage and indexing for vendor management, real estate indexing and document storage, business approval workflows, Review collected by and hosted on G2.com.

Megan L.

Helpdesk Analyst

Information Technology and Services

Enterprise (> 1000 emp.)

12/18/2018

"Love docuware and all that it can do. "

2/5

What do you like best about DocuWare?

I like how user friendly it is and how easily accessible they are making the user controls Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

when docuware isn't working it really isn't working. It seems as if everything shuts down. Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

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Thank you so much for taking the time to review DocuWare. We're happy to hear that you appreciate how user-friendly the software is – ease of use is an important focus for us. We want to help you get the most out of DocuWare. If you would like tips on how you can fine-tune your configuration to avoid downtime, please contact your DocuWare Partner or reach out to us at customer.feedback@docuware.com.

Amanda S.

Compliance

Automotive

Mid-Market (51-1000 emp.)

11/20/2018

"Useful"

5/5

What do you like best about DocuWare?

I really enjoy the super easy navigation and full text search options. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I dislike that you cant delete single pages in a scan when needed. I also dislike that you can't edit pages as far as contrast to make text easier to see if the scanner importing it isnt the best. Review collected by and hosted on G2.com.

Teresa B.

Risk Manager

Mid-Market (51-1000 emp.)

12/5/2018

"New user"

5/5

What do you like best about DocuWare?

We are new users but so far have found huge value in just the store and retrieve feature. The indexing is so easy. Looking forward to building workflows and creating forms. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

So far, we are loving everything about the product. Review collected by and hosted on G2.com.

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

12/12/2018

"good for document management, but struggling with integration to Epicor"

1.5/5

What do you like best about DocuWare?

lots of features, and easy to search. The concept of smart connect is good Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

integration with our ERP system has not yet worked. Review collected by and hosted on G2.com.

Verified User in Chemicals

Enterprise (> 1000 emp.)

12/12/2018

"New User"

4.5/5

What do you like best about DocuWare?

The ability to scan documents and it auto recognize text in order to file in the correct location or go to the correct persons Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

It works a lot like PDF but it doesn't quite have the same simple coding capabilities when it comes to if this then that OR that type fomulas. Review collected by and hosted on G2.com.

Verified User in Environmental Services

Mid-Market (51-1000 emp.)

7/31/2018

"Overall fairly easy"

4/5

What do you like best about DocuWare?

I like the fact that we can print documents to this software and keep track of our invoices all in one system. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I experience a lot of communication issues, such as printer will randomly be disconnected and/or information does not print as it was directed to - a lot of duplicating tasks. Review collected by and hosted on G2.com.

Recommendations to others considering DocuWare:

Have patience with it at first, once used to, the process can go quite fast. Review collected by and hosted on G2.com.

What problems is DocuWare solving and how is that benefiting you?

Solving the issue of lost invoicing which is vital to the business because this is how we reflect payments.

The benefits definitely show through the tracking aspect. Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

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Thank you so much for taking the time to review DocuWare. Printing problems can often stem from issues related to your IT infrastructure. Your DocuWare Partner will be able to help you troubleshoot printing issues. You can also contact us directly at customer.feedback@docuware.com

Verified User in Government Administration

Mid-Market (51-1000 emp.)

12/12/2018

"Review"

3/5

What do you like best about DocuWare?

Docuware is easy to use, support is good. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

hidden features not seem to be documented Review collected by and hosted on G2.com.

Dominik W.

CEO

Insurance

Small-Business (50 or fewer emp.)

1/2/2018

"professional solution"

5/5

What do you like best about DocuWare?

Simplicity at its core. DocuWare is like using an iPhone. You open the Webclient and you know how to retrieve and store a document. Approving documents weather on mobile or computer has never been easier. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I wish that DocuWare offered all the desktop apps for Mac. Today they offer only a few. Review collected by and hosted on G2.com.

Recommendations to others considering DocuWare:

Start small, learn the product and then add more processes and users. By doing so you will really benefit from the system and will learn all its features and understand how you can adapt it to your needs. Review collected by and hosted on G2.com.

What problems is DocuWare solving and how is that benefiting you?

We started using DocuWare for simple store and retrieve purposes. After six month we implemented digital workflows. Now DocuWare helped us to get rid of most of the paper in the offices. The biggest benefits for my organization are: time saving and proper focus of the teams. We are not focusing on searching for paper any more. We focus on getting the work done. DocuWare helped us get smarter in what we do. Review collected by and hosted on G2.com.

Response from Anne Archer-Rutty, MBA of DocuWare

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Thank you for your review. Your openness will help others who are looking for a document management solution.