Docusign Reviews & Product Details

Docusign helps organizations connect and automate how they prepare, sign, act on and manage agreements. As part of the Docusign's Intelligent Agreement Mangement (IAM), Docusign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use the Docusign Intelligent Agreement Management (IAM) to accelerate the process of doing business and simplify people's lives. Docusign helps your business: * Send, sign and track agreements quickly and easily * Boost customer satisfaction by providing a superior signing experience * Standardize the agreement process * Save time by reducing manual work * Increase accuracy of agreements * Integrate with your existing business systems But don’t just take our word for it. Check out these customer stories now to see why Docusign is the leading eSignature provider: https://www.docusign.com/customer-stories Why companies everywhere choose Docusign: * Trusted by over a million customers and more than a billion users * 80% of agreements completed in 24 hours (44% in < 15 minutes) *Saves an average of $36 per document compared to traditional paper processes * 24/7 customer support * 350+ integrations and APIs *Docusign eSignature has the most 5-star reviews of any electronic signature product on Apple App Store, Google Play Store and Salesforce AppExchange * Docusign eSignatures are secure, lawful and court-admissible

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Docusign

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Docusign Community

Languages Supported

Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Overview by

Lauren Clawson

Pricing

Pricing provided by Docusign.

Personal

$10.00

1 User Per Month

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Docusign Media

Easily sign on mobile.

Docusign Demo - Mobile App Document Storage

Access all of your signed forms straight from the DocuSign app from anywhere in the world.

Create and send documents easily from your browser.

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Official Downloads

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DocuSign vs Other Electronic Signature Tools

5 Reasons to Digitally Transform Your Agreement Process

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Gerardo E.

Paid Ads Manager

Marketing and Advertising

Mid-Market (51-1000 emp.)

2/26/2026

Guest users or non-business users of the software, not included in G2 scores.

"Effortless Sending, Signing, and Document Management"

5/5

What do you like best about Docusign?

The ease of sending, signing, and managing documents. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

High costs and unintuitive interface. Additionally, their customer support is poor. Review collected by and hosted on G2.com.

Brian C.

Branch Operations Lead

Mid-Market (51-1000 emp.)

4/2/2026

Guest users or non-business users of the software, not included in G2 scores.

"Convenient, Boundary-Free Document Signing"

4.5/5

What do you like best about Docusign?

convenient and no boundaries set for people who need to sign up documents. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

No much... but signing on a machine may not be easy... it would be better if scan function is added to scan my signature on a paper Review collected by and hosted on G2.com.

Sabri S.

trainer

Consulting

Small-Business (50 or fewer emp.)

8/20/2025

"Reliable and Easy-to-Use E-Signature Solution"

5/5

What do you like best about Docusign?

DocuSign makes the signing process simple, secure, and fast. I like that documents can be shared, signed, and finalized in just a few clicks, without the need for printing or scanning. The platform integrates well with other tools like Salesforce and Microsoft, which streamlines workflows. The user interface is intuitive, making it easy for both first-time and frequent users. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

While the core functionality is excellent, advanced features can feel expensive compared to alternatives. The reporting tools could be more flexible, and occasionally the mobile app has minor usability issues. Additionally, for new users, the setup and navigation of admin settings may take some time to learn. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

DocuSign eliminates the delays and inefficiencies of manual signatures by digitizing the entire signing process. Instead of printing, scanning, or mailing documents, everything can be signed and completed securely online. This has saved me significant time, reduced paperwork costs, and ensured greater accuracy since documents are automatically tracked and stored. The ability to send agreements to multiple parties at once and receive real-time status updates has improved collaboration and sped up business transactions. Overall, it has made contract management faster, more reliable, and more professional. Review collected by and hosted on G2.com.

Sandra D.

Owner/Professional Certified Life Coach

Small-Business (50 or fewer emp.)

3/17/2026

Guest users or non-business users of the software, not included in G2 scores.

"DocuSign Makes Signing Documents Easy Anywhere"

5/5

What do you like best about Docusign?

Easy to use. I can sign documents from anywhere without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I don't have any complaints about Docusign. It always works as expected. Review collected by and hosted on G2.com.

Affan A.

Senior Technical Recruiter

Mid-Market (51-1000 emp.)

5/29/2025

"Revolutionize your workflow with DocuSign's digital signature platform."

5/5

What do you like best about Docusign?

DocuSign is one of the best digital platform to request digital signatures. It enables us to electronically send and sign documents, securely and conveniently from any computer or mobile device. It is super user-friendly and easy to use for both the admin side of things as well as the user side. DocuSign makes it easier than ever to sign agreements with third parties vendors very quickly and securely. I use DocuSign daily daily to send the documents to candidates and get it electronically signed. It is very easy to send the documents by putting their name and email address and we get notification that they signed the documents. The customer support is also very good and friendly.

I recommend everyone to use DocuSign and would love to rate it 05 out of 05. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I have been using DocuSign for more than 3 years and never found anything to be disliked. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

DocuSign is a leading digital signature solution that simplifies document signing, approval workflow and contract management. We can even create templates and send offers through it for signatures. It has speed up our contract processes and has reduced the paper work. It has made it easy to send the signature requests.

I recommend everyone to use DocuSign in their day to day lives. Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

3/10/2026

"Easy to Use and Makes Tracking Signed Contracts Simple"

5/5

What do you like best about Docusign?

It was easy to use, and it was simple to find both the signed contracts and the ones that still needed to be completed. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I think it’s a great tool overall, and I don’t really have any complaints. I just wish it didn’t charge to resend a contract when we need to make an adjustment and send it again. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/7/2025

"Docusign integration with Greenhouse"

5/5

What do you like best about Docusign?

DocuSign is its ability to simplify and secure the agreement process for businesses of all sizes. In an increasingly digital world, DocuSign has become a trusted leader in enabling paperless, remote, and legally binding agreements, which significantly improves both efficiency and user experience.

I also really appreciate DocuSign’s focus on innovation and how it has expanded beyond eSignatures into the broader Agreement Cloud — helping organizations manage the entire agreement lifecycle. This shows a forward-thinking approach and a commitment to solving real business problems at scale.

Additionally, I admire DocuSign’s emphasis on trust, security, and compliance, which are critical in the industries I’ve worked with. The company’s efforts toward sustainability and responsible innovation also align strongly with my personal and professional values. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

While basic signing is simple, more advanced features (like conditional fields, bulk sending, or workflow customization) can be confusing and have a learning curve. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

DocuSign is solving the problem of manual, paper-based agreement processes, which are often slow, inefficient, error-prone, and costly. In today’s fast-paced digital environment, traditional methods of signing and managing documents can delay business operations and create friction in customer experiences.

By digitizing and automating the entire agreement process—from preparation to signing to storage—DocuSign helps businesses become more agile, compliant, and secure. This is especially important for remote workforces and global teams.

Personally, I’ve benefited from DocuSign by being able to quickly sign contracts, onboarding documents, and NDAs without printing, scanning, or mailing anything. It saves time, ensures legal compliance, and gives peace of mind with secure audit trails. From a business standpoint, it accelerates decision-making and improves the overall customer and employee experience. Review collected by and hosted on G2.com.

Gavin G.

Senior People Operations Manager

Mid-Market (51-1000 emp.)

1/7/2026

Guest users or non-business users of the software, not included in G2 scores.

"Effortless User Management and Administration"

4.5/5

What do you like best about Docusign?

It is very easy to use and adding people and being an administer is pretty simple Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I think the templates could be easier to understand and use Review collected by and hosted on G2.com.

Liana G.

Systems Manager

Enterprise (> 1000 emp.)

10/10/2025

"Completely revolutionized our business practice"

5/5

What do you like best about Docusign?

The two-way API tracking with our custom software offers significant benefits.

It provides ease and convenience for users, streamlines business processes, and removes unnecessary wait times. This setup enables immediate processing and helps eliminate human error, making operations much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

We would have appreciated more comprehensive documentation detailing the technical implementation differences between NA4 and GDPR accounts. In the absence of this, we had to turn to Stack Overflow for guidance as we moved our Docusign-integrated software into production. Review collected by and hosted on G2.com.