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Docusign Reviews & Product Details - Page 3

Docusign Overview

What is Docusign?

Docusign helps organizations connect and automate how they prepare, sign, act on and manage agreements. As part of the Docusign's Intelligent Agreement Mangement (IAM), Docusign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use the Docusign Intelligent Agreement Management (IAM) to accelerate the process of doing business and simplify people's lives. Docusign helps your business: * Send, sign and track agreements quickly and easily * Boost customer satisfaction by providing a superior signing experience * Standardize the agreement process * Save time by reducing manual work * Increase accuracy of agreements * Integrate with your existing business systems But don’t just take our word for it. Check out these customer stories now to see why Docusign is the leading eSignature provider: https://www.docusign.com/customer-stories Why companies everywhere choose Docusign: * Trusted by over a million customers and more than a billion users * 80% of agreements completed in 24 hours (44% in < 15 minutes) *Saves an average of $36 per document compared to traditional paper processes * 24/7 customer support * 350+ integrations and APIs *Docusign eSignature has the most 5-star reviews of any electronic signature product on Apple App Store, Google Play Store and Salesforce AppExchange * Docusign eSignatures are secure, lawful and court-admissible

Docusign Details
Product Website
Languages Supported
Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Docusign makes it easy and fast to get your documents signed. Whether you need to close a big sales contract, keep your company trade secrets safe with an NDA or buy a home, DocuSign eSignature helps you get a signature anytime, anywhere, on any device.


Seller Details
Seller
Docusign
Company Website
Year Founded
2003
HQ Location
San Francisco, CA
Twitter
@Docusign
152,922 Twitter followers
LinkedIn® Page
www.linkedin.com
7,816 employees on LinkedIn®
Ownership
NASDAQ: DOCU
Phone
1‑877‑720‑2040
Description

Docusign pioneered the development of e-signature technology, and today offers one of the top global e-signature solutions. It’s just part of their broader cloud-based System of Agreement Platform, which allows companies of all sizes and across all industries to quickly modernize and digitize the entire agreement process—all the way from preparing agreements to signing, enacting and managing them—from almost anywhere in the world, on practically any device.


Lauren C.
LC
Overview Provided by:

Recent Docusign Reviews

Frances K.
FK
Frances K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great for sending documents"
Easy to use, able to create templates, able to make corrections before someone signs
Amber H.
AH
Amber H.Small-Business (50 or fewer emp.)
3.5 out of 5
"I Only Use DocuSign If It's Requested"
Although I used what was called Adobe Sign (now called EchoSign) at the time, DocuSign was actually the first one in which I transitioned to using ...
AJ
Aniket J.Enterprise (> 1000 emp.)
5.0 out of 5
"Docusign: Esignature"
As an Admin Docusign is Easy to Use and implement. It's integration with User Details is interesting. Customer support is very strong.
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Docusign Media

Docusign Demo - Mobile Signing
Easily sign on mobile.
Docusign Demo - Mobile App Document Storage
Access all of your signed forms straight from the DocuSign app from anywhere in the world.
Docusign Demo - Harmonized Homepage
Create and send documents easily from your browser.
Docusign Demo - Manage Screenshots 1
Manage Screenshots
Docusign Demo - Manage Screenshots 2
Manage Screenshots
Docusign Demo - Manage Screenshots Templates
Manage Screenshots
Play Docusign Video
Play Docusign Video
Play Docusign Video
Play Docusign Video

Official Downloads

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Video Reviews

2,463 Docusign Reviews

4.5 out of 5
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2,463 Docusign Reviews
4.5 out of 5
2,463 Docusign Reviews
4.5 out of 5

Docusign Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocusignQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Yasmean Y.
YY
CX ASSOCIATE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Docusign?

You can add notes in the documents for signers to help them sign their forms. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

i HATE how fast it signs you out of the system-- I use this for work all day back and forth with signed documents... it's so inconvienet from a business standpoint having to log in every few mintues because it times you out between work

I wish it allowed clients the option to edit their forms after submission when they forget to sign a slot or mistype something. if we need them to correct soemthign, they have to fill out an entirely new form after submission. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

no problems solved so far...... considering to convince managment to switch to docmagic or something Review collected by and hosted on G2.com.

NS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Docusign?

The best part of DocuSign is how fast and easy it makes sending multiple documents for signature at the same time. Being able to put a signature and date icon on various fields instantaneously has saved us so much time. We also have faster turn around on receiving our signed documents and save money in postage. Any time I have had an issue, DocuSign support has been there to assist me, and they offer great lessons to do on your free time to learn more about the program. I use DocuSign multiple times a week and find it integral to the operation of my company. We had an assisted training program when we first joined DocuSign which helpd many of us learn how to use the program, integrating it into our company seamlessly. Once we set up new members, it is very easy to show how to use the program and get them started. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Sometimes with the drag and drop method of uploading documents, the page encounters difficulties or lags. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

DocuSign is helping us and our clients save time on signatures and also saving us time and money on sending documents for signature via mail. Using this online program and digital signatures has increased our effeciency tenfold. Review collected by and hosted on G2.com.

JA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Docusign?

The most appealing feature of DocuSign is the way it eases the pressure of handling documents in key sales meetings. It is very comfortable to have all my needed documents ready for signature in a few clicks. I value the business benefit this brings, giving me more time for client interactions rather than paperwork. DocuSign’s intuitive interface insight allows me to trust it and as a result, everything runs smoothly. In general, it has been a game changer for doing business effectively. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

The thing I hate about DocuSign is when the system gets slow, especially when it comes to document loading, and that is a big problem. The drag and drop integration is somewhat limited, thus, reducing the possibilities to make my workflow even more efficient. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

DocuSign has solved the issue of document management for me, making sure that all contracts are safe and available at any time. Review collected by and hosted on G2.com.

Jacob W.
JW
Marketing Director
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Docusign?

DocuSign is pretty darn user friendly. The recent release of sharing envelopes with our team has been tremendously helpful. Now when someone goes out of town or is out of office, our workflows don't skip a beat. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

They added some nesting layers when using templates that seems unnecessary to me and adds extra clicks to accomplish tasks. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

There are some forms that we still have to do as paper forms and it's amazing how much of a pain that is. Just when I start to take DocuSign for granted, I get to do a paper form and remember how great it is all over again. Review collected by and hosted on G2.com.

Lindsay H.
LH
Entity Processor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Docusign?

It's easy to upload the document you need to be signed, customize where the signatures need to go, and even how often the client is reminded to sign their document. It is very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

The downside about Docusign is that sometimes the document you need signed just needs a real signature rather than digital, so DocuSign wouldn't be used. Also, sometimes there are outages, but they typically don't last too long. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

It helps to get documents signed quicker, especially when you can't be in front of clients and documents need to be signed. It helps speed things up as far as business performance. Review collected by and hosted on G2.com.

Mustafa G.
MG
Archiving officer
Education Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Docusign?

DocuSign stands out for its practical approach. Getting rid of paper saves time and makes it easier to send, sign, and save papers. Furthermore, its user-friendly interface and solid security make it a secure and easily accessible choice. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

High-volume customers may find DocuSign's price structure unsuitable, and its freemium plan may be quite restrictive. Before you get in, think about your signing requirements and budget. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

Similarly to a huge language model, I indirectly profit from DocuSign’s electronic records management system which removes inefficiencies. What it does is that it allows for remote signatures thereby enhancing accessibility and eliminates tedious paper processes while ensuring data integrity with secure digital storage. Consequently, such solutions lead to better quality training data sets; improve efficiency in developing more powerful AIs; and give me bigger datasets to learn on. Ultimately, the atmosphere created by DocuSign nurtures my daily incremental learning through indirect means. Review collected by and hosted on G2.com.

Rupak S.
RS
Co Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Docusign?

Other users who are not on docusign can also sign in quickly without loggin in, so any users can use it quickly. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

While the platform's features are comprehensive, the pricing is on the higher end, especially for smaller businesses or individuals. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

We use DocuSign to streamline contract signing with artists, drastically reducing the time it takes to finalize agreements. As doing it via hardcopy use to take ages. Review collected by and hosted on G2.com.

Ashanti S.
AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Docusign?

It's easy, convenient, and timely. It reduces the stress of printing documents and going to the Post Office. As a Tax Professional, DocuSign has been key to getting our returns done. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I don't see any downside to DocuSign. It's a tool that has made signing documents in a Digital World a lot easier. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

It's easier to communicate with clients and secure their important documents. They receive DocuSign notifications via email and once it's signed we're notified and can proceed with the next steps. In some instances there can be a less than 24 hour turnaround which is awesome, especially when there are pending deadlines. Review collected by and hosted on G2.com.

Anusha J.
AJ
Team Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Docusign?

I am using DocuSign from past 5 years. It makes executing agreements , document viewing by customers and very easy to adopt your sign.

In almost every scenario, Docusigned document is more better than ink and paper for all age group and if any changes required then it is easy to update and share with respective person. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

In terms of price perspective, if the usage of this platform is more then affording it is good.

Mostly it is useful for larger organisations for avoiding error prone and more effective. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

Through Docu sign , we can have avoided manual and if any small changes required in the document, we can just update the document and share to respective person to adopt the sign.

It saves a lot of time and money not having to chase someone down or schedule meetings to get signatures. Review collected by and hosted on G2.com.

Cesar M.
CM
Account Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Docusign?

This network has changed the way I manage documents and driver's licenses. With its simple to use interface and mobile app, it has greatly simplified for me the drafting, sending and control of documents for validation, even remotely. One of the things that appeals to me most is its diversity of features and versatility. With its robust equipment, it is possible for me to customize and automate the steps of my work with documents, so it fits perfectly with my company's needs. The platform offers a variety of possibilities, ranging from templates and conditional logic to reminders and mass distribution, which ends up making my work easier and faster. Also, due to its mix-and-match abilities, it pairs perfectly with different company operating systems, such as Salesforce, Google Workspace, Dropbox, Smartsheet and Procore. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Although DocuSign is an interesting and versatile app for signing and managing electronic documents, there are certain shortcomings that must be taken into consideration. One of the most important problems is its cost structure, which can be expensive for small companies or individuals who do not require all the features or integrations that DocuSign offers. With different pricing strategies depending on the number of users, features and envelopes, it may be difficult to find the right deal for you. The least expensive plans, with one user and 5 envelopes, are $10 per month, while the most expensive plans, with unlimited envelopes and advanced features, are $40 per month per user. Also, there are additional fees if you implement enhanced plans or have access to theapi, which can increase the total cost even more. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

Choosing DocuSign within my workplace has been a game changer. It has brought many benefits to my day-to-day work and business procedures, making them more effective, secure and faster. First of all, DocuSign's simple to use interface has made it very easy, fast and simple to create, send and track documents to be signed. Whether I'm at home or on the road, the mobile app gives me the ability to remotely and conveniently assign documents. Incorporating the platform into several popular business apps, such as Salesforce, Google Workspace, Dropbox, Smartsheet and Procore, has also been a great benefit to me, allowing me to access and work with my documents seamlessly. Review collected by and hosted on G2.com.