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DocuShare Reviews & Product Details - Page 9

DocuShare Overview

What is DocuShare?

Easy content management – intuitive, integrated and cloud-enabled. Xerox DocuShare is enterprise content management (ECM) designed with usability, flexibility and convenience in mind. It helps knowledge workers be more efficient every day by focusing on the intersection of people, paper and processes – the lifeblood of today’s work environment. The latest release of DocuShare features personalized views, few clicks, mobile-friendly web design, application integration and enhanced workflow and lifecycle management.

DocuShare Details
Languages Supported
German, English, French, Spanish
Show LessShow More
Product Description

DocuShare connects diverse users and content with your organization’s systems so employees, customers, constituents, and partners can efficiently access, share and process business critical information.

How do you position yourself against your competitors?

With the amount of information exploding exponentially, and paper use persisting in organizations, we know that customers now put a critical priority on going digital and replacing their paper-based processes. Xerox DocuShare is an enterprise content management platform that enables document management, process automation and paper-to-digital solutions for significant cost savings and greater efficiency. DocuShare meets the requirements of a broad range of customers from SMBs to the global enterprise, and scales to manage high volumes of content securely, whether on-premises or in the cloud. It provides a flexible platform for application development and offers cross-industry and industry solutions to meet specific customer requirements. Xerox DocuShare is available globally, delivering benefits as an ECM platform on its own, and as a next-generation solution for Xerox managed print services customers. Learn more at http://www.xerox.com/ecm.


Seller Details
Seller
Xerox
Year Founded
1906
HQ Location
Norwalk, CT
Twitter
@Xerox
162,623 Twitter followers
LinkedIn® Page
www.linkedin.com
50,811 employees on LinkedIn®
Ownership
NYSE:XRX
Total Revenue (USD mm)
$7,022

MB
Overview Provided by:

Recent DocuShare Reviews

Shital M.
SM
Shital M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very nice product"
It's really good platform and efficient to use
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"This was effortless!"
What stands out most about DocuShare is its robust document management capabilities that streamline the way businesses store, organize, and share c...
Verified User
I
Verified UserMid-Market (51-1000 emp.)
0.5 out of 5
"Nearly a dead product folks!"
Our group bought Docushare from Xerox via a Xerox office equipment vendor introduction. We liked both the MFP and Document Scanner ability to make...
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DocuShare Media

DocuShare Demo - DocuShare Flex Viewer
DocuShareFlex Viewer-WorkQueue
DocuShare Demo - DocuShare 7
DocuShare 7 Custom Homepage
DocuShare Demo - DocuShare 7
DocuShare 7 Homepage on a tablet
DocuShare Demo - Webforms.00-01-16-18.Still001.png
Webforms Reports
DocuShare Demo - Capture-Scan.jpg
Capture - Scanner Settings
DocuShare Demo - AP.00-00-21-16.Still001.png
AP Active WorkQueue
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Video Reviews

132 DocuShare Reviews

4.0 out of 5
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132 DocuShare Reviews
4.0 out of 5
132 DocuShare Reviews
4.0 out of 5

DocuShare Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocuShareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Doug C.
DC
President & Consultant
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocuShare?

DocuShare is easy to figure out and use, even for the advanced features. It's easy to integrate with other applications and operations. We use the drag-n-drop interface, DocuShare Drive, and content intake quite a lot. I use the Email Agent just about every day to send and file documents at the same time. The search features are excellent. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

I've been wanting a sync program to work between my PC and DocuShare, like the simple file sharing offerings have. Review collected by and hosted on G2.com.

Recommendations to others considering DocuShare:

Talk to someone who uses or has implemented DocuShare in the manner you intend to. Skim through the documentation and datasheets for the add-ons. Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

We keep all our internal documentation and account information here and use it to a limited degree to provide information about our products and services for public access. Review collected by and hosted on G2.com.

Amy F.
AF
Commercial Insurance CSR
Insurance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about DocuShare?

I like that I can use this to do just about anything that I need in my line of work. I can scan and shrink or enlarge items, collate and hole punch, staple large booklets, I can't think of anything this doesn't do for me. It's easy to troubleshoot as well because the xerox machine in itself is pretty complicated. It also fits well with the Applied system we use and lets our office be completely paperless as far as customer files go. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

The machines require quite a bit of maintenance and when one is down, our office really misses it. I love all that they can do, but with the expanded technology, it means they aren't easy for us to fix and we have to call up our maintenance plan quite often. Review collected by and hosted on G2.com.

Recommendations to others considering DocuShare:

Yes, if you have a large office and need to share customer files, this is the way to go. Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

We can all share data with each other with the touch of a button. it's stored for easy access for retrieval for all. And it can be opened in many formats. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DocuShare?

Its pretty simple to use if you understand the program Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

I dislike having to use an asterisk before the Loan number and after the Loan number Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

Solving the problem of not having to access an actual physical file Review collected by and hosted on G2.com.

Response from Lisa Walsh of DocuShare

Hello. I will pass on your comment regarding your dislike of using an asterisk before and after loan numbers. Our developers like to hear the good and the not-so-easy tasks so that we may continue to make Xerox DocuShare more efficient. Thanks for your time.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DocuShare?

I love how easy it is to use and share documents from one computer to the other. Everything is right at the tip of your fingers. It doesn't matter if you are trying to share things with a coworker or moving from one computer to the next everything is right where you need it to be. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

None this product is fast and easy to use. Everything is easy to use and there are tools to help right at there. You don't have to go searching for help and depending on others to get the help and knowledge that you need. Review collected by and hosted on G2.com.

Recommendations to others considering DocuShare:

Give it a try it will be well work it for you and your company! Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

Easy assess! No matter where you are you are able to assess whatever you need. Review collected by and hosted on G2.com.

Response from Lisa Walsh of DocuShare

Hello and thank you for the great review. We appreciate you taking the time to let others know how easy DocuShare is to use and the ability to get help on the spot.

All the best to you and your company!

PM
Quality Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocuShare?

The UI and ease of use are much better now with the new layout. We did have some issues when the new version was initially rolled out, but now we have a better system overall. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

There are some issues with the search functionality. Ideally, I'd like the barcodes scanned in as values to look-up additional to the title entered by the person scanning Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

Easy access to documents. Convenient location to store and retrieve Work Orders and Test Data Sheets. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocuShare?

Easy to install and easy to use. Find your document in 1 click. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

There are still no updates for IOS11 mobile after months Review collected by and hosted on G2.com.

Recommendations to others considering DocuShare:

There is no other product that can find files so fast! It is not important that you know where the file is stored.

DocuShare is complete plug and play in half a day. There is also the DocuShare drive for users who want to use an easy option for upload files direct into DocuShare collection, this is also with the drag and drop option. Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

central place for data structures

Archive issues

invoice aprovals Review collected by and hosted on G2.com.

PS
Senior PC Support Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocuShare?

The speed in which you can search for keywords.. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

Not sure if their is really anything I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering DocuShare:

Fast searching through documents, ability to save multiple versions of the same document, routing of documents for approval, easy to use security. Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

Scanning documents remotely and saving into Docushare using mobile device Review collected by and hosted on G2.com.

Michael B.
MB
Asst. Vice President
Higher Education
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocuShare?

Scalability, ease of use, low implementation costs Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

Product is very much a tool set with vast capabilities but there is very little best practices or user community support and awareness available Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

Paper file reduction, filing labor reduction, increased document accessibility and sharing across departments and distances Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about DocuShare?

Great support from your Canada support center. Everyone I spoke with were very knowledgeable about the product. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

At high document volumes (2 million +), the system becomes slow and difficult to use. Review collected by and hosted on G2.com.

Recommendations to others considering DocuShare:

Determine if your users will want a web-based solution or if they want windows integration so it acts as a network drive. We saw a wide spread of expectations and comfort levels with both of these options. Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

AP document digitization and long-term storage. Review collected by and hosted on G2.com.

Verified User in Public Policy
UP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about DocuShare?

I like that it's easy to log into and doesn't take long to learn. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

I don't think it organizes documents very well. I don't use it often, so it's fine for a few, but I think it would be challenging with a lot of documents. Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

Docushare allows several of our offices to work on a document together without having to worry about which version we're working off of. Review collected by and hosted on G2.com.