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DocuShare Reviews & Product Details - Page 7

DocuShare Overview

What is DocuShare?

Easy content management – intuitive, integrated and cloud-enabled. Xerox DocuShare is enterprise content management (ECM) designed with usability, flexibility and convenience in mind. It helps knowledge workers be more efficient every day by focusing on the intersection of people, paper and processes – the lifeblood of today’s work environment. The latest release of DocuShare features personalized views, few clicks, mobile-friendly web design, application integration and enhanced workflow and lifecycle management.

DocuShare Details
Languages Supported
German, English, French, Spanish
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Product Description

DocuShare connects diverse users and content with your organization’s systems so employees, customers, constituents, and partners can efficiently access, share and process business critical information.

How do you position yourself against your competitors?

With the amount of information exploding exponentially, and paper use persisting in organizations, we know that customers now put a critical priority on going digital and replacing their paper-based processes. Xerox DocuShare is an enterprise content management platform that enables document management, process automation and paper-to-digital solutions for significant cost savings and greater efficiency. DocuShare meets the requirements of a broad range of customers from SMBs to the global enterprise, and scales to manage high volumes of content securely, whether on-premises or in the cloud. It provides a flexible platform for application development and offers cross-industry and industry solutions to meet specific customer requirements. Xerox DocuShare is available globally, delivering benefits as an ECM platform on its own, and as a next-generation solution for Xerox managed print services customers. Learn more at http://www.xerox.com/ecm.


Seller Details
Seller
Xerox
Year Founded
1906
HQ Location
Norwalk, CT
Twitter
@Xerox
162,623 Twitter followers
LinkedIn® Page
www.linkedin.com
50,811 employees on LinkedIn®
Ownership
NYSE:XRX
Total Revenue (USD mm)
$7,022

MB
Overview Provided by:

Recent DocuShare Reviews

Shital M.
SM
Shital M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very nice product"
It's really good platform and efficient to use
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"This was effortless!"
What stands out most about DocuShare is its robust document management capabilities that streamline the way businesses store, organize, and share c...
Verified User
I
Verified UserMid-Market (51-1000 emp.)
0.5 out of 5
"Nearly a dead product folks!"
Our group bought Docushare from Xerox via a Xerox office equipment vendor introduction. We liked both the MFP and Document Scanner ability to make...
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DocuShare Media

DocuShare Demo - DocuShare Flex Viewer
DocuShareFlex Viewer-WorkQueue
DocuShare Demo - DocuShare 7
DocuShare 7 Custom Homepage
DocuShare Demo - DocuShare 7
DocuShare 7 Homepage on a tablet
DocuShare Demo - Webforms.00-01-16-18.Still001.png
Webforms Reports
DocuShare Demo - Capture-Scan.jpg
Capture - Scanner Settings
DocuShare Demo - AP.00-00-21-16.Still001.png
AP Active WorkQueue
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Video Reviews

132 DocuShare Reviews

4.0 out of 5
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132 DocuShare Reviews
4.0 out of 5
132 DocuShare Reviews
4.0 out of 5

DocuShare Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocuShareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Accounting
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about DocuShare?

It is extremely easy to set up and deploy. Getting started is so much simpler than most products it is in a class of its own. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

Very little I dislike about it as it is. One could ask for some additional features, but the complexity makes them much harder to deal with. Review collected by and hosted on G2.com.

Recommendations to others considering DocuShare:

This is a very simple solution that started web-based document management and still provides a clean and simple way to collaborate and share content between users while maintaining a strong security model. Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

Distributed sharing, collaboration, and help. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about DocuShare?

I like the user experience the best. great layout and functionality. very intuitive for new users to get up and running without training Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

I have always felt that Docushare doesn't have serious weak points in the platform. Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

We realized a strong document management and sharing culture Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about DocuShare?

the ease of operation and manage and reliability Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

I would expect to have more local support (US) Review collected by and hosted on G2.com.

Recommendations to others considering DocuShare:

take the Docushare professional services Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

Reliability, speed, and few training to manage it, the tool is extremely intuitive and easy to understand Review collected by and hosted on G2.com.

Ray B.
RB
Technology Services Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocuShare?

Docushare is very flexible and can adapt to a wide range of tasks, workflows and ECM needs. The addition of drag and drop was a great improvement Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

The search feature is great but a little slow. Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

General ECM needs. We have been able to use Docushare in ways that weren't first envisioned because of it's flexability. Review collected by and hosted on G2.com.

MR
VP, Technology
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocuShare?

Ease of use, the system is simple for users to learn. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

Minimal functional capabilities. A tool like this should have advanced workflow functions but we have yet to find someone from Xerox that can identify workflow capabilities without spending $1 mil on an add on. Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

Imaging and storage of business critical documents Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocuShare?

Docushare allows our organization the ability to stay organized with our electronic document scanning. We scan documents from our existing multi-function devices and that scan sends a notification to the users desktop. Once the user receives the notification that the document has been scanned into the system they can organize, tag, and assgn the scan. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

We have gone through several versions and the client installs have been cumbersome, although have improved. Review collected by and hosted on G2.com.

Recommendations to others considering DocuShare:

Good option for document management and storage Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

Document storage, management and retrieval Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocuShare?

Docushare is a easily searchable document storage solution. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

Can be a bit complex to install and configure if you aren't familiar with enterprise level apps. Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

We are able to share certification documentation with our internal and external customers. Review collected by and hosted on G2.com.

Verified User in Computer Hardware
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about DocuShare?

The ability to Sign documents from anywhere at anytime is incredible truely frees up time Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

Not much if anything. The flexibility saves me time and money with travel Review collected by and hosted on G2.com.

Recommendations to others considering DocuShare:

Try it out you will love it Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

I can now forward documents and receive them back in a timely manner without access to a fax machine or needing a carrier to deliver them to and back Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocuShare?

The people here who need to store extraordinary amounts of paper documents like the software. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

Being forced to use an extremely unhelpful reseller doesn't make any sense. As a customer, if I tell Xerox that a reseller is not working out, why can't Xerox allow us access to a different reseller?? Review collected by and hosted on G2.com.

Recommendations to others considering DocuShare:

Make sure you can work with your reseller Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

Storing Documents Review collected by and hosted on G2.com.

Response from Lisa Walsh of DocuShare

I'm sorry you've had a less-than-stellar experience with a reseller. Have you stated specifics as to what is not working between you and the reseller? I encourage you to call the North America DocuShare Sales Hotline and see if they can assist...1-800-735-7749.

We'd like to make this easy for you as an administrator, and not just those using the product.

Verified User in Oil & Energy
UO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocuShare?

The ability to collaborate with other people. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

Licensing costs and how it is licensed. The search seems to return more items than what we want. It should be more specific and less like google. Review collected by and hosted on G2.com.

What problems is DocuShare solving and how is that benefiting you?

Multiple copies of the same document. Better version control. Review collected by and hosted on G2.com.