DocuShare Reviews & Product Details - Page 5

nothing really and I hate it, i can only upload files to the DS, i can't open it making any changes, i can't open 2 files at the same time, i don't understand why this is happening, do you do any testing before launch any new products?

and the service people not helpful, took the for ever to getback to me, make work experience so painful!:( Review collected by and hosted on G2.com.

new DS update create so much problems, freeze my pc all the time and I have to manually press the button to reboot my pc Review collected by and hosted on G2.com.

For our purposes, the best features are version control, auto-notifications and DocuShare's powerful, fast search engine. I can customize a search for just about anything, down to words within a document, and the results are impeccable. The support from our DocuShare vendor, Criteria First, Inc., is stellar. They know DocuShare inside and out. Whenever I have a question, I get an answer almost immediately. We have many, many users with many, many needs and DocuShare is flexible enough to fit them all but user-friendly enough that using it is intuitive and works for the entire organization. Review collected by and hosted on G2.com.

The features I might wish for are available in DocuShare's add-ons. We simply aren't taking advantage of all of them because of budget constraints. Review collected by and hosted on G2.com.

I have used many content management platforms including open source systems like DNN Software and their commercial solutions like Evoq Content and I can say that DocuShare offers the flexibility to manage everything easily. As an IT admin my goal is to setup a service and run it smoothly. In other words, the goal is to set and forget. However, I have had many problems with other providers which costs a lot of time and budget to troubleshoot. Vendors were not available to resolve tickets in a timely manner. Docushare has been successful in this. One thing you would need to check when you have a problem is a good knowledge base and Docushare does this perfectly. We had some indexing problems and it took less than an hour to identify the issue and re-index database. Review collected by and hosted on G2.com.

Although it is not a big deal, indexing issues could be reported to sysadmin in a more quicker approach. Review collected by and hosted on G2.com.

I like how neat and clean the home page looks now. I also like the favorites feature. The addition of drag and drop with the ability to drop more than one file makes the DocuShare Drive almost obsolete. Review collected by and hosted on G2.com.

Sometimes when searching the collection, I get more than what I have asked for. Review collected by and hosted on G2.com.

The drag and drop feature for adding documents. It made migrating all the documents from my Quality Management System from their existing location into Docushare. Review collected by and hosted on G2.com.

The search feature. Since we store archived documents as well as current ones (and we didn't purchase the archive server so we do so by creating collections and entitling them "archive") when we search for a document we get numerous results, most of which are archived versions of the document we are searching for. Review collected by and hosted on G2.com.

The interface is easy to use and fast. Searching is simple. Review collected by and hosted on G2.com.

Single sign-on with a domain controller can be hard to setup properly. Review collected by and hosted on G2.com.

Docushare eliminates the need for physical file cabinets and the time to physically locate a customer's files. It decreases the amount of time a customer needs to wait to get to their files and individual documents are sent to the customer with the click of a few buttons. Review collected by and hosted on G2.com.

Would like to see a way to store the files, possibly a better metadata input Review collected by and hosted on G2.com.

Virtual filing system and ease of finding invoices. Review collected by and hosted on G2.com.

Sometimes fails to scan which we do not know until we try to retrieve the invoice. Staff have decided to turn the Xerox copier/printer off at the end of the day then turn it on in the morning. Review collected by and hosted on G2.com.

ease of finding all documents in one place Review collected by and hosted on G2.com.

It took about 8 months to configure the new site and figure out how to transfer everything from the old Docushare site. We are still having issues that we didn't have with the old site. Review collected by and hosted on G2.com.

Docushare allows users a way to collaborate in an easy to use application. Review collected by and hosted on G2.com.

It is hard to maintain as an IT administrator, but once its up and running it stays up Review collected by and hosted on G2.com.