Service expectations are consistenly met, wonderful technnical support team! Review collected by and hosted on G2.com.
Sometimes I would like to tailor our settings in more detail to suit our needs, but otherwise, it has been nearly perfectly wonderful! Review collected by and hosted on G2.com.
15 out of 16 Total Reviews for Doctible
Overall Review Sentiment for Doctible
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We have been using Doctible for a while now, and the platform is amazing. This service allows us to communicate with our patients just as we would with cell phones. We all have access to the website on our desktops and can communicate with our patients in unison. We know that hardly anyone answers their phones anymore. So, with Doctible, we can chat about anything, from confirming appointments to sending pictures of X-rays and insurance cards. Moreover, we started with 73 reviews, and now we have 1064, thanks to their review-boosting service, unlike any other service we've encountered. People click and respond. Review collected by and hosted on G2.com.
I wish we could also send pictures to our patients and doctors from Doctible. Maybe even pdf files. Review collected by and hosted on G2.com.
Doctible has definitely increased our online review presence on Google. They make it easy for us to send the daily review requests. Review collected by and hosted on G2.com.
The Daily Review needs improving. It doesn't remove the patients who didn't show up to their appointment, so careful attention needs to be paid when reviewing the list so as not to send that patient a review request. Review collected by and hosted on G2.com.
Very easy to use, love that patients can send pictures of insurance cards, x-rays etc. Makes it much easier for us to prepare for the patients appointment. Review collected by and hosted on G2.com.
When multiple people are logged in, and a coworker replies to the text, I wish it would not show it as a new message. Shoul dbe showing resolved. Review collected by and hosted on G2.com.
Being able to text our patients is great. No one answers their phones and they do not return calls. Texting is simple and easy. Our patient reviews have increased as well! Review collected by and hosted on G2.com.
Wish we could have more characters for text messages. Review collected by and hosted on G2.com.
You can grab reviews and see them and respond to them prior to them hitting google I use them frequently. they have so many features i can choose from. I love how easy it is to see the reviews and implement it in with new hires to navigate on the page. Review collected by and hosted on G2.com.
i like everything about it so far and have not found any issues with customer support or tech issues. Review collected by and hosted on G2.com.
Doctible is easy to use. I like that low reviews don't automatically show up on Google, giving you the opportunity to address the issues. Review collected by and hosted on G2.com.
I have not found a problem that I can see. Review collected by and hosted on G2.com.
Great at boosting reviews and facilitating conversations with new and existing patients! Review collected by and hosted on G2.com.
Needs to have capability of toggle a switch for English/Spanish for individual accounts or a translate button maybe? Review collected by and hosted on G2.com.
From the sales team to the tech support every doctible employee is a pleasure to speak/work with. Review collected by and hosted on G2.com.
Our patients a lot of the time are not going on to leave a comment with their google review if they even leave the review on google. Once the doctor turned down purchasing more software no one has called to follow up to see how we have been doing with the review generator. Review collected by and hosted on G2.com.
