Top Rated DispatchTrack Last Mile Delivery Software Alternatives
Ease of use, layout, ability to load photos in the field or through external upload, storage in the cloud, any team member can view that has a login at no additional charge, ability to manually create order post-delivery Review collected by and hosted on G2.com.
Notifications for service calls have same message as for delivery. Wish there was the ability to have two different messages; if there is that ability I am not aware of it. I am told that a service customer receives a message that says their delivery is scheduled for such and such a window. That can be confusing when they are only getting service. Review collected by and hosted on G2.com.
12 out of 13 Total Reviews for DispatchTrack Last Mile Delivery Software
How basic it is to use the software is best. Review collected by and hosted on G2.com.
Its difficult to review the software and there Review collected by and hosted on G2.com.
I like that the interface is easy to use and doesn't require a steep learning curve to operate. I can easily track order whereabouts, find driver information, and make reports if necessary. Review collected by and hosted on G2.com.
It's a great platform with no issues so far. Review collected by and hosted on G2.com.
First and foremost I love the fact that it is all SSO through a website and the ease of which you can disseminate data throughout an organization and even to customers if you so choose. Review collected by and hosted on G2.com.
The routing portion of the website is a bit hard to navigate in the beginning. I'm not a fan of the "service unit" option and there isn't as much customization available as in other routing platforms that we've evaluated. Review collected by and hosted on G2.com.
I like best about dispatch track is that I could track every driver, each location they're to arrive to. It keeps up with real life times, it allows the drivers to take pictures, make reports, and change stops. Review collected by and hosted on G2.com.
There were at times delays with the time or uploads. Review collected by and hosted on G2.com.
With DispatchTrack you can easily plan and schedule package deliveries. In the dashboard you will find information about how many deliveries were on time, how much was delivered or returned. Customers can easily see where the goods are located and see a time window in which the parcel will arrive. Review collected by and hosted on G2.com.
The tracking on the map is a bit inaccurate, often roads are missing. I don't know if this is the problem with the gps from the devices or if the program has a bug. Otherwise there is nothing to dislike. Review collected by and hosted on G2.com.
The program creates and optimizes transportation routes with a clever algorithm. You can track your delivery vehicles and if something happens you can react accordingly in order to still be able to fulfill all orders. When delivering products you can also let the customer sign digitally so you dont have that much paper usage. The dashboard is well structured and contains a lot of useful information, such as deliveries, open orders etc. Review collected by and hosted on G2.com.
The mobile app looks a bit outdated, but it still makes its job. Perhaps they should focus a bit on the design in order to make it more attractive. Review collected by and hosted on G2.com.
The interface is the best. Truck/route tracking and planning and the integration with other software. Plus support - they're very easy to work with. Review collected by and hosted on G2.com.
they don't really make it all that well known what features they have available. They sort of want you to figure that out on your own. Review collected by and hosted on G2.com.
This was used with our trucking company. It had some nice features that helped with our daily operations. Helps keep track of when driver's deliver. Review collected by and hosted on G2.com.
Would have liked more info on training employees how to use it. Review collected by and hosted on G2.com.
What I like best is that I am able to track my large deliveries in real time and allows me to communicate with the customer by sending them on time notifications . Review collected by and hosted on G2.com.
I dislike that there is no official application for dispatch track it would definitely make a bigger impact for myself and my team. Review collected by and hosted on G2.com.
The ability to send messages to all trucks, view their location on the map, and review photos. Review collected by and hosted on G2.com.
It takes a long time to load in areas when loading data. Maybe because we have so much data, not sure. Review collected by and hosted on G2.com.
