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Discern Reviews & Product Details

Verified User in Information Technology and Services
EI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Discern?

Seamless analytics of sales pipelines, bookings, marketing, and financial metrics for SaaS companies. Review collected by and hosted on G2.com.

What do you dislike about Discern?

Hard to keep up with the pace of upgrades to the platform, though the Discern.io team communicates the changes effectively and offers walk-throughs. Review collected by and hosted on G2.com.

What problems is Discern solving and how is that benefiting you?

Analytics of historical changes in sales, marketing, and financial data to express a view of the go-forward path for the business. Review collected by and hosted on G2.com.

Discern Overview

What is Discern?

Successful businesses are founded on exceptional execution, which is driven by a deep understanding of key performance indicators (KPIs) and data insights. Achieving data clarity is challenging when sales, marketing, customer, billing, and financial data are siloed across disconnected systems and spreadsheets. Enter Discern. We automate the heavy lifting of business performance analytics, such as pipeline tracking, ARR, NRR analytics, and marketing attribution, turning what used to be days of manual reconciliation or years of BI builds into automated, real-time insights. No more wrestling with spreadsheets or questioning your numbers – just clear, consistent performance data you can trust. But we didn't stop there. Because in this new environment, understanding your own performance is only half the story. You also need industry context – and we're not talking about stale benchmarks released annually, but rather straight-from-the-source benchmarks that pick up on market changes just as they begin to manifest. Whether you're running team meetings, fine-tuning your strategy, prepping for a big board meeting, or pitching new investors, Discern helps you operate with confidence. Our combination of automated performance analytics and real-time, system-validated benchmarks gives you the complete story behind your performance, so you can focus on making the decisions that matter.

Discern Details
Product Website
Languages Supported
English
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Product Description

At Discern, we simplify the complexities of performance analytics for SaaS companies. Our platform automatically connects and analyzes your data, delivering clear, actionable insights that go beyond mere numbers. By integrating advanced analytics and industry benchmarks, we help you decipher the real story behind your metrics. Key Features: - Marketing Intelligence: Track and optimize campaign performance, conversion rates, and customer acquisition costs across multiple channels. Fine-tune your marketing strategies to maximize ROI. - Sales Intelligence: Gain insights into pipeline health, conversion rates, and sales velocity to enhance forecasting accuracy and sales effectiveness. - ARR Automation: Automate the calculation of annual or monthly recurring revenue, assess growth rates, and understand shifts in revenue composition, even in complex scenarios. - Operational KPIs: Achieve real-time visibility into key performance indicators across all operations, from marketing to finance, ensuring comprehensive oversight. Benchmarks: Compare your performance with industry standards and peer benchmarks to identify growth opportunities and validate strategic decisions. Discern empowers you to track performance trends, benchmark against industry leaders, and model future scenarios with confidence. With Discern, you no longer have to question your numbers or your competitive stance. Experience the clarity needed to make informed, confident decisions.


Seller Details
Company Website
Year Founded
2020
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Description

Discern.io is a technology vendor that specializes in providing data analytics and insights solutions. Their platform enables organizations to harness the power of data to make informed decisions, optimize operations, and enhance customer experiences. Through advanced algorithms and machine learning techniques, Discern.io helps businesses uncover actionable insights from their data, fostering a data-driven culture. For more information, visit their website at https://www.discern.io.


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Overview Provided by:

Recent Discern Reviews

CY
Carol Y.Mid-Market (51-1000 emp.)
5.0 out of 5
"Complex ARR reporting made seamless"
Discern enables us to standardize our ability to report ARR and CARR reporting from weeks to a single day. We were using a series of multiple repo...
Warren K.
WK
Warren K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best Data set for CROs on the Market"
Understanding accurate leading indicators of pipeline health has been a major challenge for us. Building dashboards in Salesforce wasn't providing ...
Tej B.
TB
Tej B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Sales Analytics: Fast and Powerful"
Discern was a low lift, easy way for us to gain immediately pipeline visibility. The milestoned performance data in Discern made it easy for us to ...
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Discern Media

Quantive (formerly Gtmhub) transformed its sales strategy with Discern’s advanced analytics—eliminating end-of-quarter surprises and improving forecasting accuracy.
Play Discern Video
Quantive (formerly Gtmhub) transformed its sales strategy with Discern’s advanced analytics—eliminating end-of-quarter surprises and improving forecasting accuracy.
Lansweeper’s CRO, David Frignoca, shares how Discern helped shift from manual operations to strategic sales—boosting time spent on revenue-generating activities by 30%.
Play Discern Video
Lansweeper’s CRO, David Frignoca, shares how Discern helped shift from manual operations to strategic sales—boosting time spent on revenue-generating activities by 30%.
Chatmeter’s VP of Finance, Nichole Peterson, shares how Discern transformed their financial reporting—cutting reporting time by 85% and automating data consolidation.
Play Discern Video
Chatmeter’s VP of Finance, Nichole Peterson, shares how Discern transformed their financial reporting—cutting reporting time by 85% and automating data consolidation.

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19 out of 20 Total Reviews for Discern

4.8 out of 5
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19 out of 20 Total Reviews for Discern
4.8 out of 5
19 out of 20 Total Reviews for Discern
4.8 out of 5

Discern Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DiscernQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
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CY
VP, Revenue Operations
Commercial Real Estate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Discern?

Discern enables us to standardize our ability to report ARR and CARR reporting from weeks to a single day. We were using a series of multiple reports, cobbling it in Excel and manually making exceptions. We would then modify our definitions and approach and would have to go back into each historical month and apply updates and changes based on our changes. With Discern, I know the historical data is an apples to apples comparison with the current data. During the implementation process, the team met with us daily to solicit feedback. Changes were executed really quickly, and they made our requested enhancements along the way. The team also offered their best practices to guide us when we had questions. Review collected by and hosted on G2.com.

What do you dislike about Discern?

Sometimes you need to be patient with loading time and you need to pay attention to the data you've clicked on when you're exporting Review collected by and hosted on G2.com.

What problems is Discern solving and how is that benefiting you?

Before Discern, our ARR reporting was a tedious, manual process prone to human error and inconsistencies. It took days to reconcile and make sense of our subscription and opportunity data. Discern has allowed us to automate the process, enabling us to refer to historical data and know it was an apples to apples comparison. Instead of manually piecing together reports, we can confidently review our ARR and CARR in just minutes, saving us substantial time and improving data accuracy. Review collected by and hosted on G2.com.

Warren K.
WK
VP of Sales - Logistics
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Discern?

Understanding accurate leading indicators of pipeline health has been a major challenge for us. Building dashboards in Salesforce wasn't providing the flexibility needed to easily segment data in different ways. This made it difficult to provide our RevOps team with the right insights to advise the executive team effectively.

Discern caught our attention as the only platform that combines sales and marketing data into one centralized place. Their super-intuitive interface that allows slicing reports by different segments was immensely valuable. Plus, the ability to build repeatable board decks in a streamlined way was something we hadn't seen elsewhere in the market.

Looking ahead, I'm excited to utilize Discern to present clear, digestible sales and marketing metrics that the whole team can understand. Having standardized board reporting down to the account executive level will be a major enabler of our success Review collected by and hosted on G2.com.

What do you dislike about Discern?

I don't have any particular dislikes for Discern. It's well done. Review collected by and hosted on G2.com.

What problems is Discern solving and how is that benefiting you?

Discern keeps all of my key sales and marketing KPIs in one easy to digest location. The ability to slice data into lead sources, industries, etc. is amazing. Review collected by and hosted on G2.com.

Tej B.
TB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Discern?

Discern was a low lift, easy way for us to gain immediately pipeline visibility. The milestoned performance data in Discern made it easy for us to run planning for the year. Discern also enables us to accurately forecast. Review collected by and hosted on G2.com.

What do you dislike about Discern?

Nothing that I can think of at the moment. Review collected by and hosted on G2.com.

What problems is Discern solving and how is that benefiting you?

We recently moved from Zendesk to Salesforce for our CRM. The Discern team and platform greatly supported us through this transition, providing us with immediately pipeline visibility and historical data. Review collected by and hosted on G2.com.

Robert C.
RC
CFO
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Discern?

Discern has been instrumental in helping us stay on top of performance, without the need to chase individual business heads for updates or spend hours responding to ad hoc data inquiries. With a real-time view into performance, customized for each department, we now have the visibility needed to execute the best decisions for our business.

Additionally, the responsiveness of the Discern team is quite impressive. During implementation, we requested a number of changes and Discern was able to keep the project moving forward with quick turnarounds. Review collected by and hosted on G2.com.

What do you dislike about Discern?

Nothing that I can think of at the moment. Review collected by and hosted on G2.com.

What problems is Discern solving and how is that benefiting you?

Discern makes it very easy for our senior management team to own their KPIs and proactively monitor performance against targets. Instead of having to spend hours every week updating reports and answering ad-hoc data requests, Discern provides everyone with all the data and dashboards they need. Discern also makes it easy for me to update quarterly board reporting; I download graphs directly from the platform and paste them into our board decks. Review collected by and hosted on G2.com.

Mukund N.
MN
Head of Revenue Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Discern?

Getting started is easy. Highly configurable, easy integration/connectivity, super easy to analyze your sales pipeline, very responsive support team. Review collected by and hosted on G2.com.

What do you dislike about Discern?

Can be complicated to understand all the metrics available, and some have pretty nuanced definitions that can be confusing when viewed by executives without context. Review collected by and hosted on G2.com.

What problems is Discern solving and how is that benefiting you?

Discern makes it very easy to look at standardized metrics and their change over time. It also has connectivity to your finance, sales, marketing, and customer data so you have a comprehensive view of the business. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
TI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Discern?

One of the primary benefits of Discern software is its capacity to handle and analyse enormous amounts of data fast and efficiently. It can handle large datasets and apply multiple algorithms and statistical models to derive valuable insights. Review collected by and hosted on G2.com.

What do you dislike about Discern?

Discern software can be challenging to install and use, especially for those with low technical knowledge. It may require understanding data analysis principles, statistical methodologies, and programming skills to utilise its possibilities effectively. Review collected by and hosted on G2.com.

What problems is Discern solving and how is that benefiting you?

Discern software frequently includes visualisation features, displaying data in simple, easy-to-understand formats such as charts, graphs, and dashboards. This facilitates user interpretation and comprehension of the analysed data, allowing them to make educated decisions based on the insights acquired. Review collected by and hosted on G2.com.

Ben C.
BC
VP of Revenue Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Discern?

Implementing Discern.io was one of the best choices I made in my first 90 days of building out a RevOps Organization at Florence Healthcare. The Discern team turns a task that is normally super complex and time-consuming into an easy, bit-sized effort that can be stood up quickly. It took us about 2 weeks to build and 2 weeks to QA before we were ready to launch, and that was absolutely amazing. I continue to be highly impressed with the quality and speed of service that we received. This has been a home run for our organization and finally allows us to see all of our operational metrics in one spot. I'm so glad we implemented Discern.io. It has been a real game changer for us! Another game changer was that they allowed us to do automatic Sign on, provisioning through Salesforce so it feels just like another tab inside of Salesforce, which is been fantastic from a usability perspective. Let there be light! Review collected by and hosted on G2.com.

What do you dislike about Discern?

While the overall quality of the dashboards/reports that you get is super high-quality, like any out-of-the-box solution, there is always a limit to how much you can customize it. On every occasion that we've requested customizations, the Discern.io team has been incredibly responsive and accommodating. Surprisingly so. That said, just recognize there are limits to how much you can customize it. Review collected by and hosted on G2.com.

What problems is Discern solving and how is that benefiting you?

Prior to Discern, everyone created their own version of truth. Anyone could tell any story that they wished as to the health of their organization. After implementing Discern, we now have a single version of truth for our GTM performance results. We now have the ability to have meaningful discussions about the performance metrics which is something we didn't have prior to Discern. Review collected by and hosted on G2.com.

KG
Relationship Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Discern?

It connects and analyzes data with AI and offers a no-code platform for business insights Review collected by and hosted on G2.com.

What do you dislike about Discern?

There is nothing as such that I don't like about discern. Review collected by and hosted on G2.com.

What problems is Discern solving and how is that benefiting you?

It helsp CXOs make confident decisions with data and insights, and optimize their go-to-market efforts. Review collected by and hosted on G2.com.

SC
Customer Success Management Excellence Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Discern?

The Discern team is quick to respond! They bring their experience and adaptability to every discussion. We have learned about our business together through what we can see in the new dashboards and charts. Review collected by and hosted on G2.com.

What do you dislike about Discern?

Nothing yet. Looking forward to the new functions and features that are on the horizon. Confident that the team will incorporate feedback on areas of improvement in the future. Review collected by and hosted on G2.com.

What problems is Discern solving and how is that benefiting you?

Increased pipeline visibility has given us insight into the areas where improving our sales force hygiene can unlock the possibility of having reliable metrics available all the time without custom reports and manual excel calculations. Discern has provided with a tool to facilitate our operational sales and CS meetings where we can focus business discussions vs how we can consistently pull/filter the data we want to discuss. Review collected by and hosted on G2.com.

Thomas G.
TG
Sales Ops analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Discern?

Reactivity of Discern to implement new feature

Their suggestion of dashboard, view... Review collected by and hosted on G2.com.

What do you dislike about Discern?

In a ideal world, that would be amazing if we could decide by ourself how to define some KPIs, like MQL Inbound, MQL Outbound... Review collected by and hosted on G2.com.

What problems is Discern solving and how is that benefiting you?

Very powerful tool to follow in an efficient way your pipeline. With their BI, we can really monitor the activity (a thing that we can't do with standard Salesforce Dashboard..) Review collected by and hosted on G2.com.