Salesforce out-of-the-box reports and dashboards are clunky and hard to manage. Tableau needs a lot of configuration to get me the charts and graphs I really want. Discern gives me all the charts and graphs, and all the data, that our sales leaders and I need to manage our business, without having to build everything ourselves in Tableau. With very minimal configuration, I can see a holistic view of our pipeline, forecast and rep productivity for the first time.
Beyond just getting all the data I want, their predictive analytics are insanely good. For example, within a week of the start of Q2, Discern was within $10K of where we ended the quarter. By day 10, it was exactly on target. Unreal. We now use the Opportunity Score predictions it produces as one of our key metrics to measure pipeline hygiene. Review collected by and hosted on G2.com.
Administrative tools and ability to edit some things more on our end would be helpful I suppose, but honestly the Discern team is so responsive and agile it's a non-issue. Review collected by and hosted on G2.com.
19 out of 20 Total Reviews for Discern
Overall Review Sentiment for Discern
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Discern enables us to standardize our ability to report ARR and CARR reporting from weeks to a single day. We were using a series of multiple reports, cobbling it in Excel and manually making exceptions. We would then modify our definitions and approach and would have to go back into each historical month and apply updates and changes based on our changes. With Discern, I know the historical data is an apples to apples comparison with the current data. During the implementation process, the team met with us daily to solicit feedback. Changes were executed really quickly, and they made our requested enhancements along the way. The team also offered their best practices to guide us when we had questions. Review collected by and hosted on G2.com.
Sometimes you need to be patient with loading time and you need to pay attention to the data you've clicked on when you're exporting Review collected by and hosted on G2.com.
Understanding accurate leading indicators of pipeline health has been a major challenge for us. Building dashboards in Salesforce wasn't providing the flexibility needed to easily segment data in different ways. This made it difficult to provide our RevOps team with the right insights to advise the executive team effectively.
Discern caught our attention as the only platform that combines sales and marketing data into one centralized place. Their super-intuitive interface that allows slicing reports by different segments was immensely valuable. Plus, the ability to build repeatable board decks in a streamlined way was something we hadn't seen elsewhere in the market.
Looking ahead, I'm excited to utilize Discern to present clear, digestible sales and marketing metrics that the whole team can understand. Having standardized board reporting down to the account executive level will be a major enabler of our success Review collected by and hosted on G2.com.
I don't have any particular dislikes for Discern. It's well done. Review collected by and hosted on G2.com.
Discern was a low lift, easy way for us to gain immediately pipeline visibility. The milestoned performance data in Discern made it easy for us to run planning for the year. Discern also enables us to accurately forecast. Review collected by and hosted on G2.com.
Nothing that I can think of at the moment. Review collected by and hosted on G2.com.
Discern has been instrumental in helping us stay on top of performance, without the need to chase individual business heads for updates or spend hours responding to ad hoc data inquiries. With a real-time view into performance, customized for each department, we now have the visibility needed to execute the best decisions for our business.
Additionally, the responsiveness of the Discern team is quite impressive. During implementation, we requested a number of changes and Discern was able to keep the project moving forward with quick turnarounds. Review collected by and hosted on G2.com.
Nothing that I can think of at the moment. Review collected by and hosted on G2.com.
Getting started is easy. Highly configurable, easy integration/connectivity, super easy to analyze your sales pipeline, very responsive support team. Review collected by and hosted on G2.com.
Can be complicated to understand all the metrics available, and some have pretty nuanced definitions that can be confusing when viewed by executives without context. Review collected by and hosted on G2.com.
One of the primary benefits of Discern software is its capacity to handle and analyse enormous amounts of data fast and efficiently. It can handle large datasets and apply multiple algorithms and statistical models to derive valuable insights. Review collected by and hosted on G2.com.
Discern software can be challenging to install and use, especially for those with low technical knowledge. It may require understanding data analysis principles, statistical methodologies, and programming skills to utilise its possibilities effectively. Review collected by and hosted on G2.com.
Implementing Discern.io was one of the best choices I made in my first 90 days of building out a RevOps Organization at Florence Healthcare. The Discern team turns a task that is normally super complex and time-consuming into an easy, bit-sized effort that can be stood up quickly. It took us about 2 weeks to build and 2 weeks to QA before we were ready to launch, and that was absolutely amazing. I continue to be highly impressed with the quality and speed of service that we received. This has been a home run for our organization and finally allows us to see all of our operational metrics in one spot. I'm so glad we implemented Discern.io. It has been a real game changer for us! Another game changer was that they allowed us to do automatic Sign on, provisioning through Salesforce so it feels just like another tab inside of Salesforce, which is been fantastic from a usability perspective. Let there be light! Review collected by and hosted on G2.com.
While the overall quality of the dashboards/reports that you get is super high-quality, like any out-of-the-box solution, there is always a limit to how much you can customize it. On every occasion that we've requested customizations, the Discern.io team has been incredibly responsive and accommodating. Surprisingly so. That said, just recognize there are limits to how much you can customize it. Review collected by and hosted on G2.com.
It connects and analyzes data with AI and offers a no-code platform for business insights Review collected by and hosted on G2.com.
There is nothing as such that I don't like about discern. Review collected by and hosted on G2.com.
The Discern team is quick to respond! They bring their experience and adaptability to every discussion. We have learned about our business together through what we can see in the new dashboards and charts. Review collected by and hosted on G2.com.
Nothing yet. Looking forward to the new functions and features that are on the horizon. Confident that the team will incorporate feedback on areas of improvement in the future. Review collected by and hosted on G2.com.
Reactivity of Discern to implement new feature
Their suggestion of dashboard, view... Review collected by and hosted on G2.com.
In a ideal world, that would be amazing if we could decide by ourself how to define some KPIs, like MQL Inbound, MQL Outbound... Review collected by and hosted on G2.com.
