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Direct Online Marketing Reviews & Provider Details - Page 2

Direct Online Marketing Overview

What is Direct Online Marketing?

At DOM, we don't just grow your traffic, we grow your bottom line. With tailored digital marketing solutions and flexible month-to-month contracts, we work with clients to create growth and opportunity, and we’ve been doing it for 17 years. Why do 85% of our clients choose to stay with us? It's not about contracts or obligations. It's about a relationship built on trust and full transparency. We believe in the power of digital marketing to transform businesses. Our approach is personalized–we know that no two businesses are the same. We listen, we adapt, and we focus on what will make each of our clients successful. Each campaign, each strategy we develop, starts with understanding that there's a person behind every click and every interaction. We value those interactions because they are opportunities to connect and make a real difference. This philosophy is likely why our clients continue to work with us year after year. As a top 3% Google Premier Partner, we have access to exclusive tools and insights that give our clients an edge. We offer strategic account planning, participation in beta opportunities, and industry trend analysis to ensure your business is ahead of the curve. Our expertise isn’t just about managing campaigns; it's about building partnerships based on trust, transparency, and communication. We provide weekly updates, engaging with our clients to discuss results and next steps, keeping the momentum going toward meeting and exceeding business goals. We are a team driven by data and committed to targeting the goals our clients set. Our proprietary best practices, The DOM Difference, is our promise to deliver the best in digital marketing solutions. Impressions matter to us because people matter to us. We approach every client and every customer with integrity, transparency and respect.

Direct Online Marketing Details
Languages Supported
English, Spanish
Services Offered
SEO Services, PPC Services, Website Design, Marketing Analytics, Social Media Advertising
Locations Serviced
United States
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Provider Description

Direct Online Marketing (DOM) is a top 200 Premier Google Partner digital marketing agency founded in 2006. You gain a trusted digital advisor with certified expertise and proven results. It offers a disciplined approach, straightforward communications, complete transparency, and a culture of excellence.

How do you position yourself against your competitors?

We avoid jargon and ambiguity, approaching projects as an extension of a client's own internal marketing efforts. We want our clients to understand, learn, and assume a very active and informed role within our initiatives.

We're not a "one size fits all" agency. The strategies and tactics we produce are completely custom and created only after we have developed a thorough understanding of the client's audience, goals, and business drivers. We also don’t pursue every lead or accept any client — we have to believe we are a good fit and can add value to what that client provides.

Even though we have month-to-month contracts our clients stay with us for a long time. We build long standing relationships with our clients and we are very proud of our 85% client retention rate.


Seller Details
Year Founded
2006
HQ Location
Pittsburgh, PA
Twitter
@directom
1,423 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®

Jonathan B.
JB
Overview Provided by:
Marketing Manager. Creator of Leads, Sales, and Traffic.

Recent Direct Online Marketing Reviews

Morgan "Moe" W.
MW
Morgan "Moe" W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great team delivering quality work for our organization"
Our team at DOM is absolutely incredible. I love that the same group of people have been working with us for a long time. They get to know our scho...
Verified User
P
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great Work, Great Team"
Great communication, Results Oriented, Reactive.
VG
Vincent G.Mid-Market (51-1000 emp.)
5.0 out of 5
"fixed problems and helped move us forward"
The people of Direct Online Marketing are great, that is important, but the results we were looking for happened. Direct Online Marketing worked ...

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46 Direct Online Marketing Reviews

4.9 out of 5
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46 Direct Online Marketing Reviews
4.9 out of 5
46 Direct Online Marketing Reviews
4.9 out of 5

Direct Online Marketing Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for Direct Online MarketingQuestion

Communication
0 (Worst)
10 (Best)
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10 (Best)
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JC
Senior Director of Content Marketing Strategy
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
Describe the project or task Direct Online Marketing helped with:

DOM helped Morehouse College with its first ever comprehensive SEO work/campaign for new student recruitment during the 2020-21 school year. From a series of online advertisements to redirects and helping us to realize our SEO weaknesses and strengths, DOM has been a full service provider of information and strategy. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

Victoria, Carl and Bentz. Our DOM team is knowledgeable, helpful, insightful and always provides sage advice, wisdom and strategy. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

Nothing. Literally nothing. My DOM experience has been wonderful. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

DOM's work is helping us to be a far more informed team. We have more information than we've ever had about ourselves and our SEO standing and we're far better equipped to improve in any number of ways. DOM is our competitive edge in many respects, and helps us to distance ourselves from our major competitors. Review collected by and hosted on G2.com.

Verified User in Higher Education
TH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
Describe the project or task Direct Online Marketing helped with:

We worked with DOM on search engine marketing and optimization during the launch of our new site and on an ongoing basis for various campaigns throughout the year. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

They're very knowledgable, honest, and easy to work with. DOM is responsive to any questions or concerns and stays current with trends in the industry. They're happy to work with all the members of your team at all skill levels to explain their process and recomendations. They'll also directly implement their recommendations on your site if that's something you're comfortable with while providing regular updates on their progress. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

I haven't found anything to dislike while working with them. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

We've seen improvement in our site's ranking and visibility across search and PPC. They recommended short-term and long-term strategies based on what work was necessary to meet our objectives. We've seen success in the short-term and expect to see more as we complete the more long-term areas. Review collected by and hosted on G2.com.

CR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
Describe the project or task Direct Online Marketing helped with:

We have been working with Direct Online Marketing for years to help us grow our eCommerce company's online sales.

They have helped with our PPC, SEO, and we have consulted with them to help us get our website found online. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

Great account managers that get to know our business and understand how to help us succeed. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

nothing. They have been awesome and I highly recommend Direct Online Marketing to anyone looking to grow their website. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

Managing our complicated PPC campaigns with Google and Bing.

PPC is constantly changing and Direct Online Marketing helps keep our site at the top of the search results. Review collected by and hosted on G2.com.

RB
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Direct Online Marketing helped with:

We brought DOM on to help us with our overall SEO strategy and implementation, including help maintaining and building search rankings after a website migration and rebuild. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

Everyone we've worked with at DOM has been incredibly knowledgeable and professional.

Bentz, Erica, and Dana felt more like an extension of our team than just another vendor. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

Unfortunately, try as we might, we were unable to clone our DOM team. Overall there is little to dislike. As long as you go into your partnership with DOM understanding that SEO takes time and is constantly changing, then you will be set up for success. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

We recently completed a merger and major website redesign. As a result we needed to not only maintain search rankings from two domains, but also build a new strategy to increase our search visibility within our industry. Since working with DOM we have met both our initial goals and built a great foundation for future growth. Review collected by and hosted on G2.com.

MF
Director of Ecommerce
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Direct Online Marketing helped with:

Direct Online Marketing managed our PPC efforts during peak season when we rely heavily on PPC to meet our goals. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

The Direct Online Marketing team is thorough, transparent, and very talented at what they do. Their team was reliable to deliver on the goals we set for them, and their communication with us was clear and consistent. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

We honestly do not have anything negative to say about their capabilities or their team. They are a great agency to work with, and we highly recommend them. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

Direct Online Marketing identified weaknesses within our campaigns, which they worked to remedy immediately, and they identified opportunities for growth, which they clearly communicated to us and executed on. Review collected by and hosted on G2.com.

Ken K.
KK
President
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Direct Online Marketing helped with:

We were looking for help with our online marketing efforts, specifically with PPC to increase our number of inbound clients Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

I was most impressed with the way they listened and truly spent time understanding our business on the front end, and then worked with us on a weekly basis to make progress toward the goals we set. I've worked with at least 3 agencies prior to DOM, and been extremely frustrated in the past. DOM is by far the best. They are professional, process driven, and were not afraid to tell me when I was wrong - a true thought partner. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

I really enjoyed working with DOM, and have nothing negative to say. The only thing I should note is clients should know is these types of partnerships take time to yield "fruit". It is both science and art, and you need to be patient (3-4 months) to really start seeing the ROI. Trust the process, it works. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

We significantly increased our number of inbound leads and introductory meetings, and identified a potential new business line for our firm. Review collected by and hosted on G2.com.

JL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Direct Online Marketing helped with:

DOM assists us with our SEO strategy, execution, and metrics. They also partner with us on paid advertising efforts, specifically LinkedIn and Google. They maintain the day to day tasks needed to run these channels and hold weekly meetings to ensure objectives are being met, funnel metric goals are on track, and make recommendations on new tests or other optimizations for each channel. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

Everyone at DOM is extremely to work with, friendly, and passionate about what they do! They are very responsive and never let anything fall through the cracks. They are true subject matter experts and beyond organized. They put 110%+ into all of their work! Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

DOM is a strong agency, there's not much to dislike. The one opportunity I see is how we can dive deeper into SEO strategy and drive more people to Contact Us on our website. Review collected by and hosted on G2.com.

Recommendations to others considering Direct Online Marketing:

I highly recommend DOM if you are looking for partners to help take you to the next level of SEO and paid advertising. They are metric driven and extremely focused on your goals and initiatives. I'd work with DOM anytime, anywhere. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

We are ranking in the top 3 of the majority of key terms we want to "own". We are seeing ROI growth in our paid channels with DOM's continuous and daily focus on the platforms. We are a small internal team so having a partner who is a true extension of our team is a huge benefit. Review collected by and hosted on G2.com.

JC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Direct Online Marketing helped with:

Direct Online Marketing has helped us with numerous client accounts over the years in a variety of markets, including healthcare, financial, tourism, political campaigning, and many others. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

Justin Seibert and his team are experts in their field. Their approach is comprehensive, thorough, and, most importantly, effective. Their strategies are carefully designed based on years of experience, but, for us, the real value in their approach lies in their ability to adapt. The internet is constantly evolving, and an effective marketing strategy must be flexible enough to evolve with it. DOM meets regularly with us and our clients to review and refine the strategy, throwing out what doesn't work, keeping what does, and developing new ideas and strategies along the way. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

Direct Online Marketing educates us and our clients and keeps us well-informed of the potential risks and rewards of a campaign. If a campaign isn't performing as expected, they discuss the reasons with us in detail and involve us in the process of revising the strategy. It is this transparency that has supported our relationship over the years, and it is for this reason that we can't honestly say that we've been dissatisfied with their approach. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

We've had success with numerous campaigns over the years partnering with Direct Online Marketing. Some of the more obvious successes have been things like hiring campaigns, which can be easily measured by the increase in the number of quality applicants. But even with campaigns more difficult to measure, Direct Online Marketing is adept at creating mechanisms to track conversions and gauge the effectiveness of the overall campaign. Review collected by and hosted on G2.com.

Yossel G.
YG
Co-Founder
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Direct Online Marketing helped with:

Working with Justin and the Direct Online Marketing team has always been pleasure. As a marketing manager responsible for the affiliate channel we've worked closely with DOM on our mutual clients' campaigns and have always been impressed by DOM's methodical and detailed approach to things whilst not losing their creativity and ability to think outside the box. They are extremely responsive, engaged and knowledgeable, sharing insights and information helpful to other channels. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

Their honesty, detailed work and results are what set them above the rest. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

Sometimes you wish someone gave you something to dislike so that your review would seem more believable but, alas, I don't have anything to say in this regard. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

As a fellow marketer we've worked together to ensure our channels complement, not conflict, with each other. Whilst that can at times be a difficult thing to achieve with DOM it was a breeze. In addition to the benefit of an easier and more relaxed work environment, our clients certainly benefited from having such a unified approach. Review collected by and hosted on G2.com.

Kelli M.
KM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Direct Online Marketing helped with:

Direct Online Marketing was an integral part of getting our new website SEO ready for launch. They also helped educate the team and get our organization set up with Google Ads and LinkedIn advertising. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

The team at Direct Online Marketing was focused on the success of my organization and went above-and-beyond to ensure I was included in all relevant decisions. They also knew when they could complete tasks without my input as they were not important enough to warrant my time. They were also very willing to educate me in a "train the trainer" manner to ensure I could manage our account once my engagement with them was complete. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

There is A LOT to understand about Google Ads and Analytics and is often a full-time position in larger organizations. Because it's the "air they breathe" at Direct Online Marketing, some topics went over my head pretty easily. But, even then, they were great in helping me to understand and bring me into the fold. They went so far as to record some training sessions for me. Review collected by and hosted on G2.com.

Recommendations to others considering Direct Online Marketing:

I would definitely recommend Direct Online Marketing for organizations that need a partner for SEO and PPC initiatives. They are easy to work with, excellent at educating their clients, and extremely knowledgeable in their field. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

We partnered with Direct Online Marketing in conjunction with a web development firm to build our new website. In tandem, we built a Google Adwords campaign to test the waters of our new content. Although we didn't land any deals from the experiment, we learned enough without investing too much, thanks to their expertise. Our new website also spent minimal time off Google's radar thanks to their work with our SEO transition. Review collected by and hosted on G2.com.