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Direct Online Marketing Reviews & Provider Details

CR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
Describe the project or task Direct Online Marketing helped with:

We have been working with Direct Online Marketing for years to help us grow our eCommerce company's online sales.

They have helped with our PPC, SEO, and we have consulted with them to help us get our website found online. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

Great account managers that get to know our business and understand how to help us succeed. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

nothing. They have been awesome and I highly recommend Direct Online Marketing to anyone looking to grow their website. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

Managing our complicated PPC campaigns with Google and Bing.

PPC is constantly changing and Direct Online Marketing helps keep our site at the top of the search results. Review collected by and hosted on G2.com.

Direct Online Marketing Overview

What is Direct Online Marketing?

At DOM, we don't just grow your traffic, we grow your bottom line. With tailored digital marketing solutions and flexible month-to-month contracts, we work with clients to create growth and opportunity, and we’ve been doing it for 17 years. Why do 85% of our clients choose to stay with us? It's not about contracts or obligations. It's about a relationship built on trust and full transparency. We believe in the power of digital marketing to transform businesses. Our approach is personalized–we know that no two businesses are the same. We listen, we adapt, and we focus on what will make each of our clients successful. Each campaign, each strategy we develop, starts with understanding that there's a person behind every click and every interaction. We value those interactions because they are opportunities to connect and make a real difference. This philosophy is likely why our clients continue to work with us year after year. As a top 3% Google Premier Partner, we have access to exclusive tools and insights that give our clients an edge. We offer strategic account planning, participation in beta opportunities, and industry trend analysis to ensure your business is ahead of the curve. Our expertise isn’t just about managing campaigns; it's about building partnerships based on trust, transparency, and communication. We provide weekly updates, engaging with our clients to discuss results and next steps, keeping the momentum going toward meeting and exceeding business goals. We are a team driven by data and committed to targeting the goals our clients set. Our proprietary best practices, The DOM Difference, is our promise to deliver the best in digital marketing solutions. Impressions matter to us because people matter to us. We approach every client and every customer with integrity, transparency and respect.

Direct Online Marketing Details
Languages Supported
English, Spanish
Services Offered
SEO Services, PPC Services, Website Design, Marketing Analytics, Social Media Advertising
Locations Serviced
United States
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Provider Description

Direct Online Marketing (DOM) is a top 200 Premier Google Partner digital marketing agency founded in 2006. You gain a trusted digital advisor with certified expertise and proven results. It offers a disciplined approach, straightforward communications, complete transparency, and a culture of excellence.

How do you position yourself against your competitors?

We avoid jargon and ambiguity, approaching projects as an extension of a client's own internal marketing efforts. We want our clients to understand, learn, and assume a very active and informed role within our initiatives.

We're not a "one size fits all" agency. The strategies and tactics we produce are completely custom and created only after we have developed a thorough understanding of the client's audience, goals, and business drivers. We also don’t pursue every lead or accept any client — we have to believe we are a good fit and can add value to what that client provides.

Even though we have month-to-month contracts our clients stay with us for a long time. We build long standing relationships with our clients and we are very proud of our 85% client retention rate.


Seller Details
Year Founded
2006
HQ Location
Pittsburgh, PA
Twitter
@directom
1,426 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®

Jonathan B.
JB
Overview Provided by:
Marketing Manager. Creator of Leads, Sales, and Traffic.

Recent Direct Online Marketing Reviews

Morgan "Moe" W.
MW
Morgan "Moe" W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great team delivering quality work for our organization"
Our team at DOM is absolutely incredible. I love that the same group of people have been working with us for a long time. They get to know our scho...
Verified User
P
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great Work, Great Team"
Great communication, Results Oriented, Reactive.
VG
Vincent G.Mid-Market (51-1000 emp.)
5.0 out of 5
"fixed problems and helped move us forward"
The people of Direct Online Marketing are great, that is important, but the results we were looking for happened. Direct Online Marketing worked ...

Direct Online Marketing Media

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45 out of 46 Total Reviews for Direct Online Marketing

4.9 out of 5
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Direct Online Marketing Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for Direct Online MarketingQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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Morgan "Moe" W.
MW
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Direct Online Marketing?

Our team at DOM is absolutely incredible. I love that the same group of people have been working with us for a long time. They get to know our school and its mission, which helps us achieve our goals. DOM provides quality work with a quick turnaround. We couldn't ask for more! Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

N/A. I have nothing I dislike about Direct Online Marketing. Review collected by and hosted on G2.com.

Recommendations to others considering Direct Online Marketing:

DOM id dedicated to working with you to achieve great things in your business/organization. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

Direct Online Marketing has been crucial in helping our school remain a top competitor in independent schools in the area. DOM is our go-to for marketing needs that our in-house team doesn't have the capacity for: SEO work, graphic designing, and more! We've boosted our rankings drastically in the last year since working with DOM. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
PH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Direct Online Marketing?

Great communication, Results Oriented, Reactive. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

Don't really have anything to add here.. Review collected by and hosted on G2.com.

Recommendations to others considering Direct Online Marketing:

Make sure you are clear with your expectations, they will be straightforward with whether they can help you or not. If they can, I would highly recommend working with them. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

Driving leads in a competitive environment in three countries. Review collected by and hosted on G2.com.

VG
Consultant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Direct Online Marketing?

The people of Direct Online Marketing are great, that is important, but the results we were looking for happened. Direct Online Marketing worked with us to analyze the situation and present a plan that would solve the problems we were facing. Our lead contact, Jonathan Bentz, did a great job following the plan to correct our issues and keeping us on track. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

I can't think of any downsides. the areas we focused on improved. It was a lot of work but the results were great. Review collected by and hosted on G2.com.

Recommendations to others considering Direct Online Marketing:

Make the decision to involve Direct Online Marketing as soon as you can. The money wil l be well spent! Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

We had changed our systems and as a result had a number of SEO issues that occured and really hindered our performance. With the plan that we followed our search results improved. Review collected by and hosted on G2.com.

Bob B.
BB
PRESIDENT -- GeoTargeting Expert | Mobile Marketing Influencer | SEO Guru | Best Selling Author
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
Describe the project or task Direct Online Marketing helped with:

I hired Direct Online Marketing to help increase our search engine rankings for our apartment complex during a time when our occupancy rate was below 95%. My goal was to get to at least 97% occupancy of the apartment complex. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

When it comes to search engine optimization, since there is really no "product," you are only as good as the people behind the company. I worked with Stephanie and a dude named Jonathan. They went beyond the call of duty and kept me well informed along the way as to what they were doing. They also did a good job of educating me on SEO so that I could do some of the work myself later and I really appreciated that. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

The only negative was that they weren't willing to lower the price much and I am a strong negotiator. But, in the end, I got the appropriate value and more so I can't complain. Review collected by and hosted on G2.com.

Recommendations to others considering Direct Online Marketing:

SEO results don't happen overnight. Be patient and you will be rewarded. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

They told me it would take 4 months until we saw an increase in rankings, but we saw an increase in about 2 1/2. We saw our occupancy rate go from 92% to 98.5% in less than 3 months thanks to increased website traffic. Review collected by and hosted on G2.com.

Suzanne R.
SR
Chief Marketing Officer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
Describe the project or task Direct Online Marketing helped with:

DOM manages all aspects of our SEO and SEM, including Google Ads, Bing Ads, LinkedIn ads, keyword research, website technical SEO, keyword-optimized blog writing, referral traffic, linkbacks, and all associated copy, creative, and landing pages. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

All of the experts assigned to our account show up for every weekly meeting and, because of this, DOM is very agile and quick to tweak, optimize and pivot as needed. Communications never get muddled and time isn't lost passing information around. Unlike other digital agencies, DOM never tries to fit us into a cookie-cutter template and we don't feel like they cram on our account right before the call. They invest time and care in our business, listening deeply and providing solutions based on their wealth of expertise. Their communications are top-notch; clear, consistent, and very upfront about what is and isn't working. The relationship is productive, fun, friendly and 100% free of blue smoke and trick mirrors. Refreshing, really. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

Nothing. They are great professionals and great people, too. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

In addition to the overall management of our paid efforts, we needed help identifying and correcting a mutitude of issues affecting website performance that arose from multiple site migrations, and we needed a true, ongoing SEO strategy. With DOM's help, our organic traffic is steadily increasing and we have many more first page SERP results than ever. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
Describe the project or task Direct Online Marketing helped with:

Direct Online Marketing worked with the Crowley Company, a manufacturer and distributor of records and archival scanners and a commercial service bureau, to create PPC ads, landing pages and increase SEO in the early years of the search industry. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

The customer service has proven to be unparalleled. DOM staff took the time to understand a niche industry, helped us to understand the process in lay terms and worked with us to adapt as the data dictated. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

We've worked with several online marketing firms and none have compared favorably. The only downside is that DOM growth has outpaced our own and as a small business, our budget has not grown accordingly. That said, DOM is worth every penny. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

We have a unique market that utilizes high traffic keywords. DOM helped us to gain search dominance in several categories and doubled our web leads each year. Review collected by and hosted on G2.com.

David G.
DG
SVP, Direct to Consumer Business
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
Describe the project or task Direct Online Marketing helped with:

DOM was our agency for all Paid Search related marketing efforts Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

The proactively brought great strategic ideas to us, and worked with us to brainstorm new ideas. They were very repsonsive and reacted quickly as needs arose. They created excellent reporting for us to manage the business with. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

Very little to dislike about DOM. They increased our sales greatly after taking over management Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

Precision of our work improved greatly and we were able to take advantadge of remarketing and videos on Google Review collected by and hosted on G2.com.

Ali T.
AT
Marketing Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
Describe the project or task Direct Online Marketing helped with:

I have been working with DOM since Dec. 2020 to help our company improve our website with SEO optimization and increase our YouTube followers. Some of the scope of work DOM is helping us with are the following: Weekly SEO report, YouTube Optimization, YouTube Ads, B2C Articles/Blogs, Tech Audit Reports, and Website Page Optimizations. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

What I like best about DOM is the team—especially working Robbie Netz, our Customer Success Manager. They are on it! Whatever we need, they get it. From customized data reports to building out content generators, they are fantastic. Robbie is one of the best project managers I've worked with. He's so detailed oriented and makes working with DOM so smooth. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

There is nothing I do not like about DOM. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

As a result of working with DOM, The Desire Company has increased organic search traffic by 79% compared to 2020. We have also achieved a 216% increase in YouTube subscribers and increased video views with optimized videos by 55%. Review collected by and hosted on G2.com.

DP
Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
Describe the project or task Direct Online Marketing helped with:

I first learned about DOM through a presentation made at a Pittsburgh Technology Council event. I was impressed with what I learned, that DOM has a wide range of expertise that could possibly help my organization's unique hurdles. DOM streamlined our Google Ads campaigns that had been on autopilot for years...While it's possible to manage pay-per-click programs in-house, nothing compares to having a dedicated specialist monitoring the program more than we could ourselves. Once our Google Ads campaigns were to a point where they were healthy once more, DOM helped us launch a successful LinkedIn paid search campaign. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

We were provided with a 90-day strategy from the very start, and stay on target with weekly status calls. Each week, we have a clear list of action items, for both DOM and our own team. DOM has been very knowledgable about not only what would boost our account specifically, but also digital marketing advice in general...We work with a specialist and account manager on a regular basis, and other specialists can be brought in as the need arises. We initially contracted DOM to help us with Google Ads, but once things were running more smoothly, we added LinkedIn Advertising to the scope of work. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

There hasn't been anything yet that I've disliked. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

DOM helped us build more efficient Google Ads campaigns by bringing in more clicks, impressions and conversions for less money, and helped us reach a sector that we hadn't even considered in the past - LinkedIn. Digital marketing has been very important during the pandemic, and they've helped us reach people we would not have reached before. LinkedIn has been a revelation for us, in that we can reach our target audience as they browse their news feeds. We provide content that our target audience wants, so the process works as both lead generation and keeping our company name top-of-mind. Review collected by and hosted on G2.com.

DF
CEO & Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Direct Online Marketing helped with:

DOM was hired to lead our PPC efforts and overall marketing strategy. They setup our campaigns, managed our budget, and oversaw any ongoing changes as we pivoted our marketing direction. Review collected by and hosted on G2.com.

What do you like best about Direct Online Marketing?

Throughout the entire process, they were knowledgable, attentive, and gave great recommendations. DOM's President, Justin, was particularly helpful. Along with the rest of the DOM team, he maintained constant communication throughout our work together, offered helpful advice, and went above and beyond our expectations. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

Nothing--the DOM team was excellent. While we didn't necessarily get the initial traction we were hoping for, the entire team helped us strategize our way to sucess. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

DOM helped us build a marketing plan, determine what channels and resources we should dedicate our budget to, and helped us realign our thinking on our marketplace positioning. Review collected by and hosted on G2.com.