Diligent Boards Reviews & Product Details - Page 7

Diligent Boards permits us to collaborate easily in the construction of the board book, and to build the agenda as the book progresses. I like the easy and secure sharing of the board books with our board members. The platform is quite intuitive and it was easy to start working with it and integrating it into our ways of work. We also received good feedback from our directors. They used the platform also to to export the materials into one pdf and read it off-line ar their convenience. The option to take minutes through Diligent and to have them reviewed by stakeholders also makes my life a lot easier: before there was a lot more typing and administration involved. We also use the secure sharing module to have all relevant materials in one place, and our directors can access them when needed. The option to have directors sign resolutions through Diligent is also a useful tool but have not really used it yet. Compared to the previous tool that we used, Diligent Boards is a big upgrade. We have monthly board meetings so we use Diligent often. Review collected by and hosted on G2.com.

Some of the aspects of Diligent Boards really require one or two trainings before you really know how to use them. This is the reason I did not use the platform to its full potential. The fact that trainings are broken down in so many different trainings on each topic for me created stress: which training to choose first and does this fit in my already full agenda? It would be much easier to foresee little films that can be watched on the website, and that explain in a concise but precise way how all tools work. This would have been a lot easier as you can watch them when you have 10 minutes off between meetings, instead of booking a training days in advance.

I would like the minutes-making module to be a bit more personalizable. For instance, our logo always ended up flat, and I did not like the lettertype. Maybe this is something that can be done, but then I did not find how to do it. So in the end I always exported the minutes into word, and adapted them there.

We had some issues with notifications from Diligent being identified as spam by our spam filter, because the notifications turn up as a mail sent by a specific person (rather than a mail from Diligent) and our system identified this as a potential threat (someone trying to impersonate another person). We were able to solve this problem together with Diligent. Review collected by and hosted on G2.com.

The platform is very user-friendly and intuitive so even directors who are not particularly tech savvy have had no problems navigating the site. The training offered to users and administrators is excellent.

Diligent's customer support is absolutely top notch. Anytime we have had any issues (which is seldom) the response has been immediate, highly professional, knowledgeable and caring. The team is always ready and available to provide assistance no matter what time of the day it is.

It has led to a marked improvement in the efficiency and security of our governance processes. Organizing meetings is a much simpler task and sharing and updating materials is quick and easy. The signature vote feature is fantastic for obtaining signatures for meeting minutes and especially useful for adopting urgent resolutions. The Secure File Sharing system is an added plus for sending confidential materials to persons outside the platform.

Having all our Board and Committee meeting packs in one secure and centralized repository is a huge advantage for storing and accessing materials. Review collected by and hosted on G2.com.

There is very little to dislike. The minutes section could be improved slightly (once the minutes are in review, you cannot add actions or edit certain portions). Updating materials is easy but if you need to replace a document with another one with a different number of pages, you cannot use the "replace with options" feature and any notes taken may be lost. Review collected by and hosted on G2.com.

Diligent Boards has provide an excellent service for board management, especially to manage confidential document that include organization progress and yearly revenue data. Secure digital workplace for communication and data exchange, creating meeting agenda point to make it easy for the meeting complete in time, and virtual meeting session to replace p2p meeting that consume time and effort. Review collected by and hosted on G2.com.

Most of the tools is advance and helped to ensure smooth meeting session, this, I have nothing to complaint about Diligent Boards. Review collected by and hosted on G2.com.

I find Diligent Boards to be incredibly useful for board meetings given that it makes the management of documents and the meetings themselves easy. For example, it is rather convenient because I like it when I can open the site on my tablet and be able to work on it offline. The ability to link with our services email and calendar systems for nomination makes for better scheduling while the security implication makes it safer to use store sensitive information. Review collected by and hosted on G2.com.

As for me there are some cons of Diligent Boards The main con I can pinpoint is a rather difficult setting up phase at the beginning. This took time since we altered the illusion in the way we desired and some aspects of the interface are not immediately intuitive. The mobile app also eventually can be slower than the desktop app, which will be inconvenient if you need a document during a meeting. Review collected by and hosted on G2.com.

We have been using Diligent Boards for more than a decade, and it continues to be an essential tool for managing our board meetings and corporate governance processes. Over the years, Diligent has consistently delivered reliability, security, and efficiency, making it an integral part of our workflow.

Key Highlights:

• User-Friendly Interface: Diligent Boards offers an intuitive interface that simplifies accessing board materials, taking notes, and navigating meetings. The platform’s ease of use ensures that even new users can quickly adapt, minimizing training time.

• Security: Given the sensitivity of board materials, security is critical. Diligent’s robust security features, including encryption and permission controls, provide confidence that our confidential documents are well protected.

• Collaboration & Accessibility: The ability to collaborate in real-time and access materials from anywhere has been invaluable. With board members often working remotely, Diligent ensures seamless communication and the ability to stay updated regardless of location.

• Customer Support: Over the years, Diligent’s customer support has been consistently responsive and helpful. Their team addresses issues promptly, which is crucial for maintaining smooth operations during time-sensitive board meetings.

After more than 10 years of use, Diligent Boards remains a reliable and powerful tool that has significantly streamlined our board management processes. Review collected by and hosted on G2.com.

While the platform performs exceptionally well, occasional minor updates require some adaptation. However, Diligent has always provided thorough support and documentation to assist with transitions. Review collected by and hosted on G2.com.

The ability to simplify pre-board meeting, meeting tools and post-meeting management is the most valuable feature of this software thus making administration work to ensure all this operation work in harmony and efficiency. Easy to use for board members, simple installation into their laptop/workstation and require no training as all the tools is self-explained make our board happy and satisfied with the experience. Review collected by and hosted on G2.com.

Nothing at all. I have receive no complaint from board themself with anything that is sub-standard or too difficult to use. Review collected by and hosted on G2.com.

The best quality about Diligent Boards are their ability to create virtual meeting for board usage that has all important tools like meeting agendas maker, minute meeting recording and instant messaging for members to have instant communication platform. High quality video and audio quality for conference call ensure highest result from the meeting session. Simple tools menu to use and find, various integration with cloud storage platform has make the implementation is the right choice that fit our business nature. Review collected by and hosted on G2.com.

I have nothing to dislike with this software platform. Our board member not camplaining anything that they don't comfortable or has issues with the platform. Review collected by and hosted on G2.com.

The software is user-friendly and secure, and the voting facility enables approval of resolutions as they are passed in a meeting. The support from the team is outstanding. Review collected by and hosted on G2.com.

I am not able to move documents from one folder to another in the Resource Centre. Review collected by and hosted on G2.com.

Functionality of holding all board information for remote access and live board related business development Review collected by and hosted on G2.com.

Sometimes, the difference between archived and current folders is not clear. I understand the premise, but the point seems to be missed. Review collected by and hosted on G2.com.

When I first introduced to use Diligent Boards as primary tools to manage board and virtual meeting, it is easy to operate, simple instruction to follow, and helpful customer support to guide. Joining meeting session from invitation link is easy. Tools to access meeting document, joining private chat and poll to collect decission has make the virtual meeting valuable. Review collected by and hosted on G2.com.

Nothing to dislike from Diligent Boards. I have access many virtual meeting by this platform nad has no issues with the software. Review collected by and hosted on G2.com.