Diligent Boards Reviews & Product Details

Diligent is easy to get the hang of, and it lets me quickly get to work creating books and documents that are simple to access. Review collected by and hosted on G2.com.

I don’t find the AI features particularly useful, though I realize that’s largely a matter of personal preference. Review collected by and hosted on G2.com.

I find that board material preparation is easy and quick with Diligent Boards. The reports generated from completed questionnaires are really useful. I appreciate the multiple capabilities Diligent Boards offers to assist with all aspects of board meetings and materials. I like the simplicity of revising questionnaires and generating various reports for data on the results. It’s helpful that all director questionnaire responses can be compiled into one document for easy reference. The calendar feature is a great central location for multiple people to view and make changes. I also enjoy the reference center, which stores governance documents and other reference materials, making access easier. Review collected by and hosted on G2.com.

When I upload a document to a meeting in the portal, I just want it to upload when I drag and drop, I don't want to hit a 'confirm' button. Too much clicking like this is a time-waster and seems like it could be removed. Also, the electronic signature upload shouldn’t have such extremely specific size requirements. This takes extra time and hassle to prep the signature to the requirements. It would be helpful if the system would automatically reformat an as-is uploaded signature. Review collected by and hosted on G2.com.

The user interface is very easy to use. I can create my Board books in a matter of minutes and edits or replacing documents is extremely easy. It doesn't feel "busy" and for new users, takes minimal time to navigate.

Customer service is also always very quick to respond which is extremely helpful when issues are typically time sensitive. Review collected by and hosted on G2.com.

I don't have anything specific that I dislike about Diligent. I have used BoardVantage as well and would choose Diligent first.

For my role, I need the process to be quick and easy, especially with last minute changes. Review collected by and hosted on G2.com.

I appreciate how easy it is to share read-ahead materials for our quarterly virtual meetings with Diligent Boards. I find it secure to share documents with board members, and the offline viewing capability is quite handy. I also like the ease of reading documents on my phone, which enhances accessibility. Review collected by and hosted on G2.com.

I wish there was a discussion, feedback, or voting part incorporated in each book. Review collected by and hosted on G2.com.

It has seamless security and access control features through end-to-end encryption of data. This helps us focus on important issues as our data is never at risk.

It also have great integration capabilities with a number of softwares which promotes a highly streamlined workflow that has seen great productivity in the company. Review collected by and hosted on G2.com.

I do not have dislikes on this tool. I has been exceptional. Review collected by and hosted on G2.com.

The ease of being able to update board books and get them out quickly to the board members. Review collected by and hosted on G2.com.

When we were using the app years ago, it was always so frustrating to have to change passwords. Review collected by and hosted on G2.com.

Secured, collaboration, all board sensitive documents and information in one place, Easy integration, wonderful support. Review collected by and hosted on G2.com.

In resource center, new documents are at the bottom. I wish to see them at the top Review collected by and hosted on G2.com.

Extremely user friendly. User experience is good for both system admin and end users. Review collected by and hosted on G2.com.

Sometimes support is slow to help since the changes took place a couple of years ago and help was moved to Europe/mexico. Review collected by and hosted on G2.com.

We migrated from BoardVantage several years ago, and I've found Diligent to be light years better. The web interface is intuitive, training is easy, the viewing portal looks clean and easy to follow. Building books is very easy (with one caveat in the dislike section), it was easy to integrate our legacy books using the drag and drop feature. Voting documents are easy to create and implement. Shielding private documents is easy to do, and replacing documents while maintaining notes is an amazing feature. Love the functionality to include dial-in info, as well as link the page in the notification. We use it frequently to communicate with our Board, and also our management team for C-suite meetings.

The customer service and live person support are fantastic. My "Team Gold" is extremely responsive at setting up accounts, and I love the trainings they initiated over the last several months. Review collected by and hosted on G2.com.

In the legacy OneClick, it was easy to build a book by dragging a folder full of individual documents and selecting the option to make each document a separate tab. The web version does not have this option (you need to save all the files in separate folders which is unwieldy, I've spoken to our customer service rep about). I've also heard complaints from our BOD that the home page is more "sales-y" than before, advertising conferences, and it's hard for them to find books. Another complaint I've heard from the BOD is they cannot "reply all" to notification if they have a comment they want everyone to see (have to either email them or create a message in messenger). Review collected by and hosted on G2.com.

Diligent Boards has maintained confidentiality, with impeccable multi-factor authentication and security protocols <br>The process of handling or creating board documents is intuitive and simple <br>The document management measures, including version control, uploading and sharing are brilliantly handled <br>We get remote access through web or even mobile apps, creating dependability and privacy Review collected by and hosted on G2.com.

Diligent Boards has modules that are pricey and not favorable to small businesses <br>The speed in scrolling through large board books faces some glitches and this results to inefficiency Review collected by and hosted on G2.com.