Dialpad Support Reviews & Product Details - Page 27

This service gets the job done for an affordable cost and customs service is great when needed. Review collected by and hosted on G2.com.

Nothing. The service works great and I have no complaints. Review collected by and hosted on G2.com.

I love the tools that you can set up to ensure you are monitoring project success. Incoming come volume, missed calls, outgoing calls, call length, Dailpad also allows employees to reveiw thier call conversations and makes suggestions on how to improve! Review collected by and hosted on G2.com.

Can be alot of data and need to be comfortable navigating the systems knowing what you are looking for Review collected by and hosted on G2.com.

Dialpad has been an extremely helpful tool for me and my colleagues. It is efficient to text and call leads and makes for a more personable experience. Also, it is integrated into Salesforce :) Review collected by and hosted on G2.com.

It is frustrating because in the app I am not able to send a text unless I have called the contact. Review collected by and hosted on G2.com.

Ease of use. I enjoy how the app works so handily on my mobile device Review collected by and hosted on G2.com.

The Apple app could possibly be made a little more clean. Review collected by and hosted on G2.com.

I can use in any platform, read the transcript to get information, and get real-time suggestions on how to direct the conversation. Review collected by and hosted on G2.com.

I had sometimes issues with the headphones I was using to answer the call. It was a bit complicated to set up the one I wanted to use if it was different from a headphone I used to listen to music for example. Review collected by and hosted on G2.com.

The best part about Dialpad Contact Center is the CRM integration. We also really love the dashboard - all the metrics are very valuable to our organization. The customer service is also a really bug plus for us! Review collected by and hosted on G2.com.

The UI of the dashboard can sometimes be tricky to maneuver, but we do love the metrics that we get with the dashboard. Review collected by and hosted on G2.com.

Integration into our infrastructure and microsoft Review collected by and hosted on G2.com.

Consistent small bugs/issues/glitches/slowdowns but typically not "real isues". Stupid issues that something like exiting and re-opening the app helps or maybe it's just "a bad day" in the dialpad network. At the end of the day though these issues are never deal breakers and we're still able to place and make calls. Review collected by and hosted on G2.com.

The ability to use the system from home Review collected by and hosted on G2.com.

There aren't any features yet that I dislike Review collected by and hosted on G2.com.

I can't stress this enough, this software is very user friendly and I would strongly recommend it to any organization.

You can easily maneuver around it in terms of managing your call flow but also searching for recordings. Review collected by and hosted on G2.com.

I think having an option to make international phone calls would be good to have. Review collected by and hosted on G2.com.

The recording features help with keeping my prospecting organized. Review collected by and hosted on G2.com.

I haven’t used the platform enough to have a a negative Review collected by and hosted on G2.com.