DevRev Pros and Cons

Heatmaps and the ability to view user app activity recordings help make key product decisions. Review collected by and hosted on G2.com.

If the product could add some key product/UX recommendations based on the data it collects, it could add more value. Review collected by and hosted on G2.com.

Awesome Technical Support.

Detailed report - Great tool to analyze the user journey and where they are getting stuck or facing issues.

The user experience is pretty good. Review collected by and hosted on G2.com.

Notifications are not instant as it doesn't ensure us to take prompt action. Integrations with the communications tools is missing. Apart from that everything is great. Review collected by and hosted on G2.com.

Application issues are surfaced with root cause analysis done using logs and session replay. Review collected by and hosted on G2.com.

UserExperior can have better UI and more integrations with tools like Sentry and DataDog, and deeper integration with Crashlytics. Review collected by and hosted on G2.com.

My team could accurately spot the functional and performance issues behind the drop-offs. Review collected by and hosted on G2.com.

UserExperior lacks integrations with a few tools we use. It would be great if they were available

out of the box. Review collected by and hosted on G2.com.

Session recordings and heatmaps have been extremely helpful in identifying crashes, ANRs, UI/UX improvements, etc. Review collected by and hosted on G2.com.

No downsides as such, but I would recommend the team to keep adding and enhancing the features as they do currently Review collected by and hosted on G2.com.

1. Funnel Analysis

2. Recordings to see what kind of messages are being popped up to the user now and then

3. Crash & Rage sessions Review collected by and hosted on G2.com.

Could not find anything like that as of now Review collected by and hosted on G2.com.

1. Very good summarized analysis on where the users got dropped off.

2. Excellent technical support from the UserExperior team.

3. The recordings and geographical wise bifurcation is added advantage by which we can understand the friction in the app Review collected by and hosted on G2.com.

1. Crashlytics dashboard can be improved.

2. UI can be improved as all the dashboards are confusing, they can differentiate with different color codes or dashboard styles.

3. More filters can be added to sort out the data. Review collected by and hosted on G2.com.

We used heatmap analytics to understand where our users interacted on the app screen, what caused user frustration and confusion. The powerful insights from the UserExperior heatmap tool enabled us to get instant areas of improvement in the usability of the app. Review collected by and hosted on G2.com.

None that we remember but there are always areas of optimization. Review collected by and hosted on G2.com.

The analytics for app UI is pretty good and gives good insights. UserExperior is the tool we usually use the most apart from Firebase analytics because the data is complete. Review collected by and hosted on G2.com.

It can have more control for crash and error alerting notifications. Right now you only get email alerts. The alerts can have more features like a Slack integration. Review collected by and hosted on G2.com.

UserExperior is easier than other app analytics tools. We loved the simple and intuitive interface. The support has been great. Review collected by and hosted on G2.com.

Nothing major to dislike but I would recommend the team to keep improving and building new features Review collected by and hosted on G2.com.