DevRev Pros and Cons

The most useful solution for us on UserExperior is to look at conversion bottlenecks and understand what design issues and errors caused users to dropoff from the journeys. Review collected by and hosted on G2.com.

The downside is a lack of features on business transaction solutions is not built in to understand how errors affect our core business metrics. If business impact analysis is brought onto UserExperior it will be a game changer. Review collected by and hosted on G2.com.

User complaints for the app can be easily analyzed with UserExperior. It saves time and effort in asking users what went wrong. Review collected by and hosted on G2.com.

Haven't found any downside in using UserExperior. Review collected by and hosted on G2.com.

With unreliable user surveys and feedback ratings, our UX analysis was in the stone age. UserExperior could help us modernize with UserExperior features like session replay, heatmaps, and journey analysis. Review collected by and hosted on G2.com.

Nothing much. I really appreciate the product they have built. Review collected by and hosted on G2.com.

The session replay feature with issues allows our support team to get a first-hand experience of

user complaints. We can get more information from vague feedback simply by looking into

UserExperior data. Review collected by and hosted on G2.com.

I would love UserExperior even more if they improved the bland looking UI and added more

features like NPS and surveys. Review collected by and hosted on G2.com.

Its dashboard, heatmaps, session replay, and the funnel analysis has information to see how users are interacting with new features and find ways to improve our app. Review collected by and hosted on G2.com.

There are many features missing like surveys and NPS. However, current features do a great job to understand digital experience. Review collected by and hosted on G2.com.

Having the capability to see user behavior and keep a check on anything that is affecting user experience. When something unexpected happens, we can see it right away instead of reproducing it. Review collected by and hosted on G2.com.

I would like to see more product metrics UserExperior. It can have a deeper integration with Firebase or BigQuery to pull data for more exhaustive analytical capabilities. Review collected by and hosted on G2.com.

Dashboard charts help in navigating through the important user recordings that can help us in identifying the issues. A targeted pathway is always helpful while going through huge datasets Review collected by and hosted on G2.com.

User recording section is kind of a dump where finding useful information becomes very difficult. Dashboard has right pathways but we can utilise this section as well by having better filters and views Review collected by and hosted on G2.com.

Dashboard with the bifurcation of issues,logs of problems are provided, Heat Map Analysis wherein we can find out Heavy interactions with the screen Review collected by and hosted on G2.com.

If option is provided on Dashboard screen for drop off rates from one App version to another version with screen/page names and with recordings Review collected by and hosted on G2.com.

Session replay, heatmap, and user journey analysis are easy to use. We can easily find erratic user interactions and learn how to improve the app experience. Review collected by and hosted on G2.com.

I haven’t found any major issues while using UserExperior yet. Review collected by and hosted on G2.com.

Amazing to see visual data for our funnels. Crashes, API slow down, etc data can be correlated

with conversions. Review collected by and hosted on G2.com.

A turnkey solution in my opinion would have been better. We could integrate data on

UserExperior without the hassle of integrating the SDK. However, the current setup isn’t a deal

breaker. Review collected by and hosted on G2.com.