Devolutions Remote Desktop Manager Reviews & Product Details - Page 14

the remote dektop manager (rdm) from devolutions is the best it-tool on the market

to establish secure connections and access to various target systems. it enables all possible connection

protocols to be used from a central point.

depending on the requirements, the rdm can be used to perform a wide range of tasks.

many tasks can be automated. interesting is also the perfect interaction with other products from devolutios.

With the possibility to use a free version, all functions and functionalities can be tested in peace and quiet. Review collected by and hosted on G2.com.

besides the standard connections there are a lot of options.

this requires some training time. Review collected by and hosted on G2.com.

The most helpful feature is quite obviously the listing and categorizing different clients infrastructure. During a typical working day I might have to "visit" around 20 different client networks along with servers and/or O365 admin portals. The fact that Remote Desktop Manager allows you to script access' is pure brilliance. Say good bye to manically going through pages of unnecessary documentation. With Remote Desktop Manager when I click on any server it will (due to some slight easy modding) ask me if I want to open a VPN connection to the predefined network. If I close the Remote Desktop session it will ask me if I want to close the VPN connection. BRILLIANT!!

I would wholeheartedly recommend this to any IT specialist - Helpdesk or systems architect.

And the product support team is Grade A. Review collected by and hosted on G2.com.

If I would have to pick 2 things that I do not like about RDM then I would say:

1) It's too customizable and there are too many options available.

2) Automation is sometimes a pain to setup. (but doable) Review collected by and hosted on G2.com.

Remote Desktop Manager helps me to maintain the overview of all my customers, customers devices, credentials and the biggest feature is to have all my connections usable with one click. Review collected by and hosted on G2.com.

Sometimes the Remote Desktop Manager can get a little overvelming and a little bit slow Review collected by and hosted on G2.com.

This is is a fantastic program for managing any number of remote connections (the last count I had was 35 connection types, and there are likely more by now.). RDP, ICA, VNC, SSH, Web connections, HP remote graphics, etc. I have found it to be the most flexible and easiest way to manage all of my remote connections, including various web consoles, etc. One of the most powerful things I have found with it is using the password manager and the inheritance settings, when I do need to change my passwords, with a quick minor change, all of my connections are instantly using the correct password.

The program is lightly similar to Microsoft RDC Manager, similar to the way a Ford Fusion and a Mercedes-Benz E-Class are both cars.

I set it up using a folder to hold my various credentials in various formats, depending on how they are needed. I have my Windows logins in both domain\account format, and plain account format. I maintain separate entries for my admin accounts, and the various service accounts, etc. that I need to login with.

From there, I configure folders for misc. web consoles, RDP connections, SSH connections, etc. The root of the entire connection tree is set to use my most common account (Windows admin account), and then each of the folders is set to inherit, or have the correct permission assigned to it. Inside of each of those folders, I set up the connections, and set them to inherit also, unless there is a one-off that needs to be slightly different. From there, everything is incredibly easy. Double click a connection, and it connects, and if it can, it logs you in.

The web modules for Firefox, Chrome & IE work reasonably well at discovering the login forms and being able to submit your credentials. There are also a number of integrations to make it possible to almost "script" a login using built in replaceable variables. RDM also has the ability to integrate with external password applications (like KeePass). I tend to use Opera, so I'm hoping there will be a module for it soon.

I also really enjoy the fact that you can maintain an automatic backup of your connection settings. So, when you go to reinstall RDM (say a new machine), you can reconnect to the Devolutions cloud, restore your backup and within 5 minutes you are back in business.

The other thing I really like is the support. There are a large number of products that offer forum only support similar to RDM. However -- I haven't seen any of them that provide the response time, and response "depth" that Devolutions provides. And my favorite part of that, is that their entire team takes part, up to and including the CEO - David H. (I've had several in-depth conversations with him through the forums working on different issues). Everyone else's product support forums tend to have 24-48 hour response times, and it can take weeks to get an issue resolved. The longest I've had with RDM was 3 days, and that was a lot of messages back and forth during business hours on those days. My typical response time has been about 2 hours during business hours, and that is just unheard of for forum support.

Another great feature of the support is the responsiveness of it. if you request a feature, if it is possible, they will put it on the list, and add it to the program. The plugin/modular nature of RDM makes it relatively easy for them to add various features, and the design is clean, so that all of the various features feel seamless - they don't feel forced or awkward.

I cannot say enough good things about RDM and Devolutions. Review collected by and hosted on G2.com.

The only thing I have any kind of dislike for is the Powershell module that can be used to manage connections. It's counter-intuitive and difficult to work with. The methodologies and mechanics are very different than almost every other vendor's PS module. The documentation is not very good, and it is just plain hard to use. Review collected by and hosted on G2.com.

The best thing about RDM is that you have everything in one spot. It's not just your normal RD software, you can add tons of macros/scripts/tools you can put documentation right in with the device, you have management tools, you can get all the device info on one tab, the list just keeps going. Review collected by and hosted on G2.com.

The one thing that I don't like is how deep the menus can get on some things. It's easy to get lost in them if you don't know exactly where your going. Review collected by and hosted on G2.com.

I was first drawn by the number of connections available. It is user-friendly and very easy to use. The big feature of this company is the password manager. Review collected by and hosted on G2.com.

When you need instant access, you don't always know how long it takes to load it, and then whether bugs are going to prevent the instant login. You don't always know how long they take. It's usually fine if time is of the essence, it isn't really up to scratch. Review collected by and hosted on G2.com.

A complete account manager with password generator, for all types of entries, session, VM, websites, Macros, VPN, cloud services, etc... Review collected by and hosted on G2.com.

Not optimized for HiDPI screens, Texts look very small on 1440p or 4K monitors. Review collected by and hosted on G2.com.

The possibility to handle hundred of virtual or physical cross platform machines, storing any kind of passwords or information, is great.The concept of Remote management acquires another level with this application. You have possibility to create scripts, folders, and install extensions. Review collected by and hosted on G2.com.

All features of this application are scrambled, despite they are powerful, they are also hidden, despite I use this application everyday I still discover new features.

Latest version has few minor bugs which I hope will be solved in the next versions:

For example when you have a lot of remote pages opened, a second line of tabs is created. When this happens all machine desktops (screens) do not fit anymore with available screen and a scrollbar appears. you have to reconnect again with every machine in order to reset the remote desktop size to the new space available on your screen. Review collected by and hosted on G2.com.

Devolutions Remote Desktop Manager mi piace perché ogni utente che usa questo client ha un portale personalizzato dove vede solo le risorse a cui l'amministratore gli ha dato ascesso, in più ogni profilo utente può memorizzare i propri private vault per memorizzare le proprie credenziali che poi userà per connettersi ai server remoti. Review collected by and hosted on G2.com.

Devolutions Remote Desktop Manager ha una grande pecca purtroppo. Sia la parte server che la parte client sono compatibili sono con sistema operativo di tipo microsoft windows, tutti gli altri possessori di altri sistemi operativi dovranno trovare strumenti alternativi. Review collected by and hosted on G2.com.

Devolutions Remote Desktop Manager è un utilissimo tool che lavora come un punto unico di accesso per tutti i server remoti. Con Devolutions Remote Desktop Manager si possono centralizzare tutte le connessioni nello stesso strumento, ma non solo si possono memorizzare anche le credenziali, script vari, cartelle, note sicure ed una infinità di oggetti uliti per la gestione delle connessioni remote. Review collected by and hosted on G2.com.

Devolutions Remote Desktop Manager ha anche i suoi difetti, primo fra tutti quello di avere un client non compatibile con sistemi operativi apple mac os o con quelli unix linux. Gli utenti che infatti dispongono di un sistema operativo diverso da quello microsoft non potrà utilizzare il tool Devolutions Remote Desktop Manager. Altro punto a sfavore è che il software ha un costo mediamente alto se paragonato ad altri simili sul mercato. Review collected by and hosted on G2.com.