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Device42, A Freshworks Company
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Device42, A Freshworks Company
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4.7 out of 5 stars
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Device42, A Freshworks Company Reviews & Product Details - Page 5

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Device42, A Freshworks Company Overview

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What is Device42, A Freshworks Company?

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

Device42, A Freshworks Company Details
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Device42, A Freshworks Company Community
Languages Supported
German, English, French, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Chinese (Simplified)
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Product Description

Device42 is a comprehensive data center and network management software.

How do you position yourself against your competitors?

Device42 is the broadest and deepest agentless discovery system for hybrid IT. It's designed for large, complex, heterogeneous environments, and works within a secure architecture model to deliver actionable data on the entire IT estate.

What Device42 Does
Generates dependency diagrams that highlight your hardware, software, service, and application dependencies and relationships - including protocols and listening ports.

Creates Affinity Groups based on observed communication patterns to visually analyze application dependencies.

Creates custom maps of Business Applications featuring business-critical functions based on your specific criteria.

Collects and examines server resource usage metrics with its Resource Utilization feature to support advanced business and capacity planning decisions, migration planning, move-group selection (via Affinity Groups), cloud target right-sizing, and a variety of other digital transformation projects.

Provides all the details you need to plan and right-size your next cloud migration by comparing costs between cloud service providers (CSPs) in its Cloud Recommendation Engine.

Seller Details
Seller
Device42
Company Website
Year Founded
2010
HQ Location
West Haven, CO
Twitter
@device42
1,696 Twitter followers
LinkedIn® Page
www.linkedin.com
122 employees on LinkedIn®
Description

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time.

RJ
Overview Provided by:
Raj Jalan

Recent Device42, A Freshworks Company Reviews

Sharish A.
SA
Sharish A.Mid-Market (51-1000 emp.)
2.5 out of 5
"Good work exposure"
They are great at using the latest trends in asset management, most complete hybrid IT discovery.
Read more
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"G2 Feedback"
The platform helps enterprises gain visibility into their IT assets, applications, and network dependencies.
Read more
Verified User
E
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Powerful discovery and ADM solution and outstanding support"
Overall we're ery happy to be a Device42 customer, they're very customer oriented and working together with them happens always on a partnerhsip le...
Read more

Device42, A Freshworks Company Pricing

Basic
$
Up to 250 devices
Advanced
$$
Between 250 and 1500 devices
Enterprise
$$$
Between 1501 and 2500 devices
Custom
$$$$
More than 2500 devices
See all 4 Device42, A Freshworks Company pricing levels
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Device42, A Freshworks Company Media

Device42, A Freshworks Company Demo - Device42 Business Applications
Leverage Business Applications to accurately model your most complex business apps & processes.
Device42, A Freshworks Company Demo - Device42 Dashboard
The Device42 dashboard provides a powerful search function and an at-a-glance overview of your IT infrastructure.
Device42, A Freshworks Company Demo - Discovery Jobs Dashboard
Quickly see running discovery jobs and their progress at the Jobs dashboard; click any job for more detail, or to admin the job!
Device42, A Freshworks Company Demo - D42 Affinity Groups
Affinity Groups allow you to explore the auto-discovered dependency details for your critical applications, servers, services, and more, with the ability to drill-down to find exactly the details you're looking for.
Device42, A Freshworks Company Demo - D42 Subnet Usage Tree view
The subnet usage tree provides an overview of your subnets, including used and free IP address info, details, and more in an easy-to-consume view.
Device42, A Freshworks Company Demo - Device42 Impact Chart example
This is an example of an automatically generated Impact Chart, created by Device42 from discovered servers, applications, services, and connections found across your IT enterprise.
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49 Device42, A Freshworks Company Reviews

4.7 out of 5
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49 Device42, A Freshworks Company Reviews
4.7 out of 5
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Device42, A Freshworks Company Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Device42, A Freshworks CompanyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Military
AM
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Organic
(Original )Information
What do you like best about Device42, A Freshworks Company?

Easy to modify and use only the modules you want.

Also just show the modules needed for each tech.

Easy to use and get started. Review collected by and hosted on G2.com.

What do you dislike about Device42, A Freshworks Company?

I wish it was a little easier with reports on wiring between patch panels. Review collected by and hosted on G2.com.

Recommendations to others considering Device42, A Freshworks Company:

It's easy to get started, don't start implementing everything at once. Review collected by and hosted on G2.com.

What problems is Device42, A Freshworks Company solving and how is that benefiting you?

IP planning simple and clear. Quick overview if I have space in my server room. I also like the password management module. Review collected by and hosted on G2.com.

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Rafael E.
RE
Senior Consultant
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Device42, A Freshworks Company?

Device 42 is the best CMDB Program in the market. Allows to monitor IT Assets and create reports and data models which are useful in decision making processes. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Device42, A Freshworks Company?

Depending on the IT structure of the company, the information of particular device is not available depending on the support DB. Review collected by and hosted on G2.com.

What problems is Device42, A Freshworks Company solving and how is that benefiting you?

For companies in Chile and South America is imperative to asses their IT inventory and improve their inventory management process, We have support several companies addressing these needs and meeting their objectives. Review collected by and hosted on G2.com.

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PZ
System Administrator
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about Device42, A Freshworks Company?

It's powerful yet simple to use, help me a lot to keep things clean and up to date (mainly hardware and network inventory). Regular releases of new versions containing new or improved features, good documentation, very qualified and prompt support. Review collected by and hosted on G2.com.

What do you dislike about Device42, A Freshworks Company?

I'm using it for two years now and had no issues by now. Review collected by and hosted on G2.com.

What problems is Device42, A Freshworks Company solving and how is that benefiting you?

Hardware inventory in two DC. Managing few hundreds of IP addresses in several subnets. Review collected by and hosted on G2.com.

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JR
Corporate IT Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about Device42, A Freshworks Company?

I really like that it stores all of my data center information in one place with great relational capabilities. Review collected by and hosted on G2.com.

What do you dislike about Device42, A Freshworks Company?

For our specific needs, it is a bit on the expensive side. I wish that there was a lower entry point price-wise. Review collected by and hosted on G2.com.

What problems is Device42, A Freshworks Company solving and how is that benefiting you?

We are able to organize all of our information in one place with an easy to use interface. Review collected by and hosted on G2.com.

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Verified User in Government Relations
AG
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about Device42, A Freshworks Company?

I like Device42 because of automating data center management with a variety of auto-discovery tools for network, physical, or virtual infrastructures and easily manage IT spare parts hardware inventory. Review collected by and hosted on G2.com.

What do you dislike about Device42, A Freshworks Company?

Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped. Review collected by and hosted on G2.com.

Recommendations to others considering Device42, A Freshworks Company:

Presentation materials for the marketing strategy. Review collected by and hosted on G2.com.

What problems is Device42, A Freshworks Company solving and how is that benefiting you?

All Equipment are discoverd via Device42. Review collected by and hosted on G2.com.

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Erik R.
ER
Mr
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about Device42, A Freshworks Company?

Very comprehensive, but also very easy to use Review collected by and hosted on G2.com.

What do you dislike about Device42, A Freshworks Company?

Could do with a few more templates when editing cabinets Review collected by and hosted on G2.com.

Recommendations to others considering Device42, A Freshworks Company:

Definitely worth a go Review collected by and hosted on G2.com.

What problems is Device42, A Freshworks Company solving and how is that benefiting you?

Easy to keep track of everything within our DC environments Review collected by and hosted on G2.com.

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Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
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Review source: Organic
What do you like best about Device42, A Freshworks Company?

Ease of setup of VMware vcenter autodiscovery Review collected by and hosted on G2.com.

What do you dislike about Device42, A Freshworks Company?

need a better understanding of Application Dependency Mapping features. Review collected by and hosted on G2.com.

Recommendations to others considering Device42, A Freshworks Company:

ease to install and upgrade

Good asset management utility Review collected by and hosted on G2.com.

What problems is Device42, A Freshworks Company solving and how is that benefiting you?

Asset & IP management Review collected by and hosted on G2.com.

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Verified User in Apparel & Fashion
AA
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Device42, A Freshworks Company?

Device42 is a real efficent way for me to keep track and manage things from one dashboard! Review collected by and hosted on G2.com.

What do you dislike about Device42, A Freshworks Company?

It takes some time to understand but it's not too hard once you get the hang of it Review collected by and hosted on G2.com.

What problems is Device42, A Freshworks Company solving and how is that benefiting you?

Helps me to be more efficient and see everything from one dashboard. Review collected by and hosted on G2.com.

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Verified User in Entertainment
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Enterprise(> 1000 emp.)
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What do you like best about Device42, A Freshworks Company?

The best part is Data center and network management at a centralized location. Pretty easy and good view of all racks, cabling, patch panel, etc information at one place. Review collected by and hosted on G2.com.

What do you dislike about Device42, A Freshworks Company?

None. This is the best product i have seen for the Network management. Review collected by and hosted on G2.com.

What problems is Device42, A Freshworks Company solving and how is that benefiting you?

Making our lives easy with device42, avoiding excel-sheet. Review collected by and hosted on G2.com.

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