Determ Pros and Cons

sentiment analysis, keyword monitoring, real time monitoring what help me to contact my clients on time if something goes wrong, great support for PR activities, great support team. Review collected by and hosted on G2.com.

I don't have any big issues with mediatoolkit. Review collected by and hosted on G2.com.

Mediatoolkit is easy to use and it monitors all relevant online sources (e.g. news portals, forums and social media). You can track all topics relevant for your business and actively participate in the online (and offline) communication. Support team also deserves praise. Review collected by and hosted on G2.com.

Good adjustment of queries is sometimes a bit complicated. But once set-up properly, it is no longer a problem. Review collected by and hosted on G2.com.

Ease of use and frequency of mentions - a lot of data mined by the tool. Review collected by and hosted on G2.com.

The product is rather expensive for small sized companies. Review collected by and hosted on G2.com.

The part of Mediatoolkit that I found most helpful is it's speed and flexibility. Just a couple of seconds after inserting keywords I am overwhelmed with information from sources I have never heard off, not to mention that I receive a lot of helpful information that I would never discover otherwise.

And when it happens that some information is not relevant for my business (or I haven't inserted keywords in the context relevant to me) I can easily update every search query and instantly see the better results and more precise information. Review collected by and hosted on G2.com.

If the reports would be more customizable it would be helpful (to have additional information from the mentions in the feed, or to be able to select which parts of Reporting module to include in the reports, to be able to see which posts have the frequently used words in the keyword cloud and are they positive or negative). Besides that everything else works smooth. Review collected by and hosted on G2.com.

I find Mediatoolkit the most useful for finding new mentions about my company on the internet, especially mentions from social media which I couldn’t track before, not even with Google. I also like the reports section because it’s made my life a ton easier when time comes to show off exact results of my work. Review collected by and hosted on G2.com.

I would like the reports to be a bit more customisable, but I think that’s in the pipeline. It also took me some time to get the hang of the interface.

Recommendations to others considering the product

Use it a lot if you want to see the biggest potential. At first, I was focused more on finding out about new mentions and my approach was to set it and forget it, but over time I started tinkering with finding more valuable data. Review collected by and hosted on G2.com.

To be up to date with everything I need in my business and consequently react at the right time Review collected by and hosted on G2.com.

Nothing in particular. I'm very pleased and satisfied with the service. Review collected by and hosted on G2.com.

I work in a big corporation, that gets a lot of mentions on everyday basis. With Mediatoolkit, I can keep track of all that mentions, but the tool comes even more useful in situation of communication crises. Especially then, it is crucial to have a tool that keeps you informed in real time so you can react fast and efficient. Review collected by and hosted on G2.com.

You need to be involved in the process of setting the account, and that sometime takes time. Also, the interface could be better and more intuitive. Review collected by and hosted on G2.com.

Great tool. I love real time tracking by keywords. User friendly and great UI/UX.

Customer service is great as well! Review collected by and hosted on G2.com.

Great product. I don't have any complaints so far. Review collected by and hosted on G2.com.

I've been using Mediatoolkit a lot and have come to rely on it. I like that it’s simple to use and that the results are updated in real time. I also like the export excel function because i need to keep the data for archiving later and it helps immensely. It also exports all of my social media data, like how many shares and likes I had. Review collected by and hosted on G2.com.

Seems bad mention anything since I really love the team and the customer service :) But I would like them to introduce demographics. If anyone from the team is reading this… 😉 Review collected by and hosted on G2.com.

Mediatoolkit is real time, easy to use and at the same time very powerful tool for social media monitoring. It provides various metrics for monitoring conversations through social networks and enables more in depth analysis and key insights connected to brand communication strategy. At the same time its eye-catching and user-friendly interface allows you to very quickly and easily define keywords and topics searches and and receive immediate results. Review collected by and hosted on G2.com.

Only thing that would be helpful is historic data for longer period of time, but it seems they are already working on it. Review collected by and hosted on G2.com.