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Desktop Authority Management Suite Reviews & Product Details

Verified User in Mental Health Care
AM
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Desktop Authority Management Suite?

Detailed and informative. Reports are useful but require customization Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

Slow slow slow. Sometimes webserver application takes minutes to load. Review collected by and hosted on G2.com.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

Issue tracking, software management for Dell hardware Review collected by and hosted on G2.com.

Desktop Authority Management Suite Overview

What is Desktop Authority Management Suite?

Desktop Authority Management Suite provides user environment management for Windows environments that secures endpoint devices, including USB ports, and runs your applications in a least-privileged environment and your data is protected.

Desktop Authority Management Suite Details
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Product Description

Desktop Authority Management Suite provides user environment management for Windows environments that secures endpoint devices, including USB ports, and runs your applications in a least-privileged environment and your data is protected.


Seller Details
Year Founded
1987
HQ Location
Aliso Viejo, CA
Twitter
@Quest
17,650 Twitter followers
LinkedIn® Page
www.linkedin.com
3,610 employees on LinkedIn®
Ownership
NYSE: DGX
Description

At Quest, we create software solutions that simplify IT management and help customers achieve IT resilience. Our solutions maximize the value of our customers’ data performance, streamline migration and modernization processes, enhance Active Directory and Office 365 management capabilities and strengthen cybersecurity. Since 1987, we have partnered with more than 130,000 organizations, including 95 percent of the Fortune 500, to help them become data empowered, protect their identities and directories, and reduce their potential attack surface. Quest provides a broad range of service offerings to support our solutions and meet the ever-changing customer needs in an evolving enterprise IT landscape. Quest is headquartered in Aliso Viejo, California, and has more than 3,500 team members located in 39 countries.

Recent Desktop Authority Management Suite Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Desk top Authority"
the speed and efficiency are really the best along with the ecosystem it creates with all my devices
Troy S.
TS
Troy S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent Resource for an IT team"
Automation is the name of the game in IT and this product does a lot of that for me. Simple things like adding printers or storage to a particular ...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Pretty Decent I would recommend"
Extremely User Friendly and simple to use
Security Badge
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0 people requested security information

Desktop Authority Management Suite Media

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19 out of 20 Total Reviews for Desktop Authority Management Suite

4.3 out of 5
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Overall Review Sentiment for Desktop Authority Management SuiteQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Troy S.
TS
Director of Education Technology
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Desktop Authority Management Suite?

Automation is the name of the game in IT and this product does a lot of that for me. Simple things like adding printers or storage to a particular user are done automatically by the system. I no longer have to worry about scripting to make such things happen Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

There are so many features that it is hard to make use of everything. It takes a while to learn it all and implement the things you need. I wish they have a video series or something to outline features in little bites. Review collected by and hosted on G2.com.

Recommendations to others considering Desktop Authority Management Suite:

Check this suite against other systems you are using. It has so many features you might be able to replace several other services and save yourself some budget dollars. Review collected by and hosted on G2.com.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

We actually just discovered the system has something called expert assist. This is a remote management and remote support suite built in. Here I was paying for another service and I already had it built in to DA! Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Desktop Authority Management Suite?

the speed and efficiency are really the best along with the ecosystem it creates with all my devices Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

As far as I know it's only windows platform that this is available for Review collected by and hosted on G2.com.

Recommendations to others considering Desktop Authority Management Suite:

If you work from home and office this is great Review collected by and hosted on G2.com.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

Ease of working from location to location Review collected by and hosted on G2.com.

GP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Desktop Authority Management Suite?

Desktop Authority provides an environment for managing endpoints that is much more intuitive than Group Policy. Add the hardware/software inventory capabilities at each user login and the reporting tools and it far surpasses GPO. Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

The integrated remote control solution could be better. We find that it occasionally refuses to connect to some devices. The use of Java runtime for remote control is also disappointing.

We use the feature because it saves us the cost of purchasing another tool, but there are times when I'm ready to dump the remote control feature and look elsewhere. Review collected by and hosted on G2.com.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

We use Desktop Authority to automate many things at user login, including drive letter mappings, printer installation and registry tweaks. Since we are a small IT team with users scattered over a large geographical area, automation of these items saves IT staff time for more critical work.

The ability to pull hardware and software inventory from the Desktop Authority database assists us in tracking our endpoints and identifying the ones that need upgrades or retirement. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Desktop Authority Management Suite?

Extremely User Friendly and simple to use Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

Sometimes updates wouldn't push correctly and cause a lot of admin overhead Review collected by and hosted on G2.com.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

Patch Management. It makes things so much more simpler for admins and engineers to conduct work and complete it in a timely manner. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Desktop Authority Management Suite?

Ease of use, easy to deploy configurations outside of group policy Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

I have nothing bad to say about the product Review collected by and hosted on G2.com.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

Just an easy way to deploy software, configuration changes, remote control PCs Review collected by and hosted on G2.com.

Alan J.
AJ
Chief Information Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Desktop Authority Management Suite?

Automating so many tasks without having to know scripting. Also provides a centralized point to manage many options. Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

So many ownership changes through the years. Review collected by and hosted on G2.com.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

I use DA to map shared drives, assign shared printers, provide Outlook signatures, create desktop shortcuts, etc. I can assign these things to groups in Active Directory, or individuals, which makes managing all these assignments and mappings much easier than doing it all manually. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Desktop Authority Management Suite?

At my company we use quest as a supplement or another way of modifying or editing our AD, it’s simpler to ya than the old method of making changes on AD. Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

On one occasions my updates werent saved . Review collected by and hosted on G2.com.

Recommendations to others considering Desktop Authority Management Suite:

Yes it is simpler than old fashion methods as far as the uses I have found for it. Review collected by and hosted on G2.com.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

Active directory and company email service modifications Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Desktop Authority Management Suite?

I like the user friendly interface and quick load up of applications Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

I dislike the initial program set up walk through instructions are very tedious and time consuming Review collected by and hosted on G2.com.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

We have not used it to solve any business related issues as of right now Review collected by and hosted on G2.com.

frankline w.
FW
Managing Director
Computer & Network Security
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Desktop Authority Management Suite?

Themes allow you to change the design of your website quickly, Because they are updated more frequently, and the content tends to be structured well, you can get a WordPress site ranking very quickly compared to a static website and the plugins are good enough Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

Unsecure CMS platform, Incomplete and inconsistent documentation, Includes complex technical code. Unawareness about the term “slug” Scalability issues with data model, Complicated multisite configuration process MYSQL as a database. Review collected by and hosted on G2.com.

Recommendations to others considering Desktop Authority Management Suite:

its unique and easy to use. Review collected by and hosted on G2.com.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

when i was developing a site for governancetoadynigeria it makes my work more enthrilling and easy. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Desktop Authority Management Suite?

Allows for a lot of customization to allow to get exactly what you are looking for. Can do all the configurations for user accounts seamlessly including access, browser, printers, and application. Great way to maintain security in your network. Ability to do different things without scripts is also very convenient as well. Remote control use of user desktops is just another great point to add on as well. Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

Some of things items done with this can also be done with user applications/ hardware. For instance browser control, I prefer to do with a ASA, like the Cisco we have at one site, because for that individual item, allows us much more customization for it. Review collected by and hosted on G2.com.

Recommendations to others considering Desktop Authority Management Suite:

Quick to learn, smooth to implement. Really great additional tool for those looking for great user control. Review collected by and hosted on G2.com.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

Allows us just an additional level of control and accessibility to our network. Mainly used on our platform for various user controls that are just easier to administrate with Desktop Authority Management Suite. Review collected by and hosted on G2.com.