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22 Depict Reviews
Depicts "black box" helps us curate product recommendations in a way that couldn't have been done otherwise. We have +1500 SKUs and not enough orders to trust the recommendations logic that others provide. We can now rely on a partner that shows great products in the right place at the right time and, as a result, see increased AOV.
We've been a part of Depict since early launch, and I can safely say that the personal touch and eager to listen to our requests has not been affected by the growth of the company. We are impressed over all the stars that work at Depict! Review collected by and hosted on G2.com.
There is nothing we dislike about Depict, but as with any good service, you have to pay for it. The service provides great bang for the buck, but as always, you wish everything to be cheaper. :-) Review collected by and hosted on G2.com.
The possibility of being able to customize the product according to my wishes. Knowledgeable contact with quick solutions. They are very concerned that the product reaches its full potential in the sole purpose for which you need it. Review collected by and hosted on G2.com.
Nothing that I have noticed yet! They have adapted the product to be useful in many different scenarios, and the possibility of being able to control and adapt the product to your own wishes means that problems rarely appear. Review collected by and hosted on G2.com.
Simple and flexible search function that does not require manual work and maintenance. Relevant product recommendations and search results that drive conversion at a high level. Review collected by and hosted on G2.com.
I miss an overall dashboard of the search data, but I know this is in progress. The customer portal could contain more information, but I am sure this will develop shortly. Review collected by and hosted on G2.com.
Our product recommendations show relevant content for our visitors, and the AI is performing as expected. The platform is easy to use, and analytics are easy to follow. Also, a big plus for the great support! Whenever an issue occurs, or we have a new request, it is handled quickly by the support. Review collected by and hosted on G2.com.
Not possible to create A/B tests. That would be very beneficial to test different logics for the recommendations. Not possible yet to create new recommendations or tweak the rules/logics without help from support team. Review collected by and hosted on G2.com.
I have worked with Depict from the beginning, and their recommendation services have been exceptional since day 1. Even though we are in different time zones, they have always been highly responsive and helpful with a sense of urgency. Amazing services, thank you for everything! Review collected by and hosted on G2.com.
N/A There is not anything that I dislike. We are looking for recommendations in emails though! Review collected by and hosted on G2.com.
Depict consits of an incredible combination of skilled technical know-how and youthful enthusiasm. Depict listens to what we as customers want and need, and through their drive and skill, they develop their product so that it is adapted to our wishes and functionalities to the greatest extent. Review collected by and hosted on G2.com.
In general, we don't have any dislikes with Depict. We've seen some improvement potential with e.g. the customer portal, but Depict is a company in constant development and the portal has been getting better for customer use. Review collected by and hosted on G2.com.
Extremely easy to work with! From idea to implementation is very fast! Its not a big IT project which is highly appriciated. Review collected by and hosted on G2.com.
Honestly havent found anything bad about the solution so far. We have found areas to improve and the Depict team made adjustments. probably only thing that is lacking is a realy good backend for followups. Review collected by and hosted on G2.com.
They understand our business case and the onboarding project was smooth and quick.
Great and fast customer support when needed. Would highly recommend their services. Review collected by and hosted on G2.com.
In the beginning the Dashboard features was very limited, but this has gotten a lot better. Review collected by and hosted on G2.com.
Depict helps us to increase the AOV with their AI based product recommendation. They are always very helpful and listen to their customers thoughts and requirements. Would definitely recommend to all brands out there. Review collected by and hosted on G2.com.
The platform can be way better but I know they are developing it to their customer's requirements. Review collected by and hosted on G2.com.
The best about Depict is their approach to always be curious and hunger for improvements and listening in customers perspective to understand our needs and goals for further development! Review collected by and hosted on G2.com.
I would prefer a bit more wider range of product-handling functions, but this is also something that's on the map for improvements! Review collected by and hosted on G2.com.
