DemandScience Reviews & Product Details - Page 56

I love working with Cassie DiBella, our customer account manager. She is so hands on with our account and is invested in our success. We have bi weekly calls for 30 min and our meetings are very productive. She shares what is working within other accounts she sees and provides recommendations around content, budget, segmentation etc. She also sends me educational content that is specifically targeted for my needs like the LinkedIn Terminus webinar as well as a Rosetta Stone blog post and more. She is also very willing to submit custom requests to the support team to make my life easier. For example if I need to make a change to the audience in a terminus campaign, instead of me duplicating the campaign and updating the audience several times, she will get it done on the back end. She also takes the time to point out the successes we are having with our target accounts. Review collected by and hosted on G2.com.

Even though I really like most things about Terminus, there is opportunity to improve reporting. Right now I am unable to see month over month trends in one view Review collected by and hosted on G2.com.

Sigstr's web app is so simple to use that implementation of this tool takes only moments. Once you purchase, you can begin using immediately. Review collected by and hosted on G2.com.

There is definitely room to enhance Analytics, especially targeted toward customer and prospect-facing people who want to know if their emails are being opened and read. There is also room for improvement in the user experience of the web app, primarily in the "Schedule" functionality. The feature works as expected, but with some UX nuances. Finally, I would love a true Zendesk integration to include Sigstr campaigns in our Zendesk tickets. Review collected by and hosted on G2.com.

I love that Terminus only markets to the prospects and partners that we choose. We know that our marketing dollars are spent on the right companies. Review collected by and hosted on G2.com.

I don't like that we don't know the exact person that is engaged with our marketing. I know this is not possible given the current regulations. Review collected by and hosted on G2.com.

Ability to set up employees in groups, ability to set time-limited email campaigns, overall ease of use and functionality, easy import of lists, and above all... great, responsive, caring customer support people who really go the extra mile. Review collected by and hosted on G2.com.

The one feature I'd like to see would be the ability to put employees into a group temporarily. But this is not a serious business requirement at this time, just a nice-to-have. Review collected by and hosted on G2.com.

The concept, giving all emails essentially a secondary CTA is incredibly valuable. With a company of 300 in multiple cities, we're using it for an internal communications tool as much as we are for external campaigns. We've seen aggressive development with their product and integrations in only 12 months (specifically, marketing automation tools) and we love to work with companies that want to keep making it better. Review collected by and hosted on G2.com.

Once the key attractions to Sigstr was their "seamless Outlook integration" and that was rocky at first. Let me say, the company handled it very well. We have HIPAA regulations and make our data import/export/software updates not straightforward. It took time and was a project, but they rose to the occasion. We have a largely remote sales force and experienced problems installing and updating the software on some of those devices--trying to devise an automated process that we wouldn't have to rely on each PC user to do by hand for every update. Review collected by and hosted on G2.com.

The simplicity of the tool. It takes just a couple minutes to launch a new campaign and update the email signature of all of our sales reps. I also really like that changes take effect instantly, resulting in quick results when we make a change. Review collected by and hosted on G2.com.

I wish their was a non cloud version so that our IT group would allow wider use of the tool. It is a great tool but we have had challenges with our IT teams allowing us to expand our user count. Review collected by and hosted on G2.com.

Sigstr not only is extremely easy to use, it also allows you to customize clickable art work embedded in your email signature. Furthermore, you can customize who from your organization sends what Sigstr in their email signature. Sigstr spruces up your plain text emails by providing a "call-to-action" image that attracts email recipients to click on it. Lastly, Sigstr provides analytics reports on different campaigns, views, and clicks allowing you to analyze objective data. Review collected by and hosted on G2.com.

I honestly have no complaints, Sigstr provides us with everything that we need. Review collected by and hosted on G2.com.

The platform is very easy to use and manage. Our success manager has bi-weekly calls with us, recommends potential campaigns, and ensures that all of our campaigns are tracking optimally. Review collected by and hosted on G2.com.

High cost per click limits our exposure. Review collected by and hosted on G2.com.

The tool itself is really valuable for the marketing team to ensure consistency and also be able to promote different events and campaigns. Before Sigstr, I created my own images and had to tell the team to add it to their signature, a very repetitive process. Now I can change these campaigns myself and also assign different campaigns to different teams easily. The customer service at Sigstr is also top notch! Review collected by and hosted on G2.com.

We had a lot of technical issues at the beginning, but the team worked hard to fix them. Our email sometimes runs slower, which may or may not be related. Review collected by and hosted on G2.com.

The best thing about Sigstr is their easy to use platform to control the signatures of all employees. I never have to wonder if our brand is being represented well. I also love the ability to see who's using the software the most. It basically shows me who my "brand advocates" are without having to convince people to be one. Review collected by and hosted on G2.com.

The integrations with our email platform was a bit cumbersome in the beginning. But they've come a long way with integrations and I know they are still innovating and improving on them. Review collected by and hosted on G2.com.