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713 DemandScience Reviews
Overall Review Sentiment for DemandScience
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I love its ability to sync with my smart lists in HubSpot. We create our target lists for specific campaigns in HubSpot, and with one click of a button we can link those lists with Sigstr, and serve relevant offers to our recipients. It makes it easy to reach the right people at the right time. Review collected by and hosted on G2.com.
The only downside of Sigstr is that if your organization uses another system for reaching out to leads/clients/partners etc, you might not have the opportunity to use Sigstr. For example, my company uses TeamWork (a project management tool) to contact our clients. So, any message sent to them is through their project in TW, which bypasses gmail entirely, meaning those messages don't get to use Sigstr. So it's important that the majority of your email communications work with a system that integrates with Sigstr. Review collected by and hosted on G2.com.
Every time I have submitted a support ticket I have gotten a response (and usually a fix) back that same day. The team is incredibly supportive and responsive and really passionate about making a product that works for me and my organization. The interface is also very sleek and user friendly. Overall the user experience is that of an enterprise-level application. Review collected by and hosted on G2.com.
For our organization in particular, we have many teams and sub-teams. There wasn't a great way out of the box to manage teams of teams in a hierarchical view. That said, Sigstr DID create a super user level view for us to jump between team instances, which was appreciated. A better way to see all teams rolled up into one view and then be able to drill down into those teams for administration would be preferable. Also the responsiveness of the web app is a bit lacking. There are times when the elements run off the page. Review collected by and hosted on G2.com.
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I like that I can use Sigstr to subtly advertise a new feature, blog post, or another marketing piece that will draw my customers to our site to learn more. It also sparks conversation with prospects and customers on a regular basis! It's also very easy to change my gmail signature via Sigstr - their editor is really great! Additionally, I really enjoy seeing the reporting. It's so cool to see how many clicks you get as well as the a/b testing. Review collected by and hosted on G2.com.
There's not much to dislike! Sometimes the formatting is a little wonky in the preview, but then it looks just fine in my actual signature! The support team was very quick to help us the one time we were having formatting issues (our signature looked way too big for whatever reason). But it was like the support team stopped what they were doing to assist us, and the problem was fixed in under thirty minutes! Review collected by and hosted on G2.com.
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We're really pleased with the ease of use, account insights with the visitorID, recent addition of Surge data and the ability to quickly launch ABM tactics. Terminus has allowed us to get started with ABM quickly and to start seeing results and ROI. There recent additions of Bombora and intent into list building has been instrumental in helping us hone our ABM strategy and execution and target the right accounts the first time. We're just now starting to experiment with behavioral triggers and are excited to use it more. Review collected by and hosted on G2.com.
Would love to see the ability to orchestrate campaigns on different channels, not just display and LinkedIn, in the future. The Salesforce integration around building target account lists still needs a little work- such as adding the ability to use 'Contains' or "Does not contain' logic to grab data from text fields. Review collected by and hosted on G2.com.
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I like being able to control our brand and have a consistent look and feel across employees. We're also able to make mass announcements. But the hidden secret weapon is the first time you see a Closed Won Opportunity in Salesforce with Sigstr as the lead attribution. Their support is super responsive and they have some of the best salespeople I've ever done business with. Review collected by and hosted on G2.com.
They need to role out native avatar support and a better connection with Pardot, but there's not much to dislike about Sigstr. Review collected by and hosted on G2.com.
With ABM, I am able to reach the right person with more personalized messaging and spend dollars where they count. Review collected by and hosted on G2.com.
The data available within the Terminus platform is high level and I would like to be able to have access to the raw data. Review collected by and hosted on G2.com.
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I love the brand consistency and the fact that you can turn every user into an extension of your company's marketing efforts. Sigstr is working to make meaningful integrations with your tech stack too. The tool would work best if content is driving the strategy and the digital team admin is executing based on that content strategy. Review collected by and hosted on G2.com.
One of the most important integrations I feel would be for human capital management vendors such as Workday or BambooHR. It is difficult to manually edit user licenses espeically with a predominant sales user base that moves around often. Review collected by and hosted on G2.com.
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I enjoy the simple infrastructure to add new employees, campaign banners, etc. It's a very intuitive solution with a very small learning curve. Review collected by and hosted on G2.com.
In the main admin panel, it would be nice to have campaigns segmented by group, and not just defaulting to all campaign. That could help the landing page feel a bit less cluttered. Review collected by and hosted on G2.com.
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The platform is user very friendly. The Terminus team is easy to work with and very responsive and great support. It gives good insight on your current accounts since its synced with our CRM and shows engaging accounts in terms of website activities. Review collected by and hosted on G2.com.
The platform does not have any lead level information and the reporting is not very cohesive. Also would be great to have other options rather than web ads for an account based marketing campaign because the click rate was low and the time spend on page was low and bounce rates were high. Hence we felt web ads were not very effective. Review collected by and hosted on G2.com.