DemandScience Reviews & Product Details - Page 27

The software is impressive and the capabilities for execution and analytics far exceed our previous vendor. The thing I like best though has been the customer experience. From sales, to onboarding, to now working with our CSM it has been exceptional. Communication and training have been excellent and ensured a smooth transition and launch. Review collected by and hosted on G2.com.

I have not found any negatives. The entire team at Terminus has proven themselves to be competent, engaging, and caring. Review collected by and hosted on G2.com.

We're still in our early days of adoption but what has really amazed us so far is how smooth our onboarding process was. Starting with our first engagement with the sales team to our hand-off - we were in constant communication and were able to meet different members of Terminus that could help answer all the questions we've had. Review collected by and hosted on G2.com.

Some of the reporting features in chat could be improved. As someone who is constantly using the tool you can adapt quickly but trying to explain the logic and where we see drop off throughout conversations can be difficult to understand. Review collected by and hosted on G2.com.

I like that Terminus was very affordable for a small company with a small advertising budget. Their competitors had monthly minimum spends that were well beyond our budget. I also like that they continue to expand the features and offerings of their platform. The onboarding was great and the Terminus Academy made it easy to get up to speed quickly. Review collected by and hosted on G2.com.

There's not much to dislike. The platform works great. The dashboard in the Data Studio could be more visually appealing, but they're open to user suggestions and feedback. Also, only a few of the Terminus reports are available in Salesforce. Review collected by and hosted on G2.com.

Terminus is a fantastic platform. It has the full scope of abilities for me to launch, and manage my ABM program. I can build our prospect profiles, customer target lists, build and manage ads in all forms, and in different platforms. Lastly, I am able to measure success easily. I have close ties with my Terminus team who helps guide me every step of the way to insure my success. Review collected by and hosted on G2.com.

I dislike that I used to be able to use a drop-down in the Ad Experiences to view all my ads at once to now only being able to view 10 at a time. Review collected by and hosted on G2.com.

Terminus helps us see which target accounts are visiting our site, target our best accounts with cross-channel advertising, prioritize sales outreach, and accelerate revenue. We were able to implement Terminus in a few weeks and see results a month after we launched our ABM program. Review collected by and hosted on G2.com.

ABM still requires some manual orchestration and reporting can be challenging. Review collected by and hosted on G2.com.

I like the robust account level intent metrics the best. Our reps can tailor their messaging using the insights gained. Review collected by and hosted on G2.com.

When importing new accounts, it can get fairly manual. Review collected by and hosted on G2.com.

The platform's ease of use as you perform tactics is great. Being able to retarget, run a role-based experience, and so much more. The integrations they have with G2 intent, Bombora, and others adds another layer of detail with the intent that we value. I love the ability to use omni-channel interactions so this isn't just an ad platform. Running a cohesive campaign with email banners, chat, and ads is much more powerful. Review collected by and hosted on G2.com.

That some of the reporting is sold separately. I wish it was included. Also not a fan of how reliant this product is on salesforce. Not everyone has that CRM Review collected by and hosted on G2.com.

Terminus allows us to target exactly who we want so we are not wasting budget on companies who are uninterested or not currently looking to purchase our technology. We have several different campaigns targeting high-intent prospects, existing customers, existing partners, analysts, consultants, and investors within our space. Their team is also amazing to work with. Everyone is talented, creative, and enthusiastic. Review collected by and hosted on G2.com.

Nothing so far! They seem to keep rolling out new products and their team is great! Review collected by and hosted on G2.com.

The amount of data you receive from companies interested in your space and your brand is phenomenal. Our team at Terminus is very helpful in helping develop reports that show the data the way we need it. Review collected by and hosted on G2.com.

Terminus is a very in-depth and complex product. Would be nice if they offered monthly training on different areas of the software to support the online training. Review collected by and hosted on G2.com.

This was our first foray into ABM as an organization. The Terminus platform itself being simple to use made the journey more approachable.

Campaign-level reporting is straightforward. It has helped me to review performance with our demand gen manager and make quick adjustments. We also really like the Salesforce integration and the visibility it provides our sales team. Review collected by and hosted on G2.com.

The high-level reporting is a bit clunky. There's room for improvement in the navigation through the various platform features and with places to log in. Review collected by and hosted on G2.com.