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Decorum Reviews & Product Details

Verified User in Food Production
UF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Decorum?

very fast and east to use.It makes my work easy and efficient. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

some time due to internet its work too slow Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

Decorum saves my working time. Review collected by and hosted on G2.com.

Decorum Overview

What is Decorum?

Decorum is a B2B order management software that simplifies the order-to-dispatch cycle for manufacturing companies. It provides a closed environment for seamless order management, real-time updates for all stakeholders, and a customizable user-friendly order portal. The platform comes with a CRM tool for sales teams to track and manage leads effectively. With Decorum, businesses experience streamlined processes, reduced support requests, no scattered communication, and improved customer satisfaction, making it the key to success in the order management journey.

Decorum Details
Languages Supported
English
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Product Description

Decorum streamlines the full order-to-dispatch cycle for B2B manufacturing companies. It is a comprehensive platform that can be customised to capture unique order processes. Key Benefits: 1. User-Friendly Order Portal: Decorum simplifies the ordering experience for customers. Customers can accurately and easily place and track orders, organise related documents, and access order history. 2. CRM for the Sales Team: Decorum boosts the productivity of sales teams with its CRM, tailor-made for manufacturing companies. The tool enables sales professionals to be more productive by efficiently tracking leads, managing existing customer relationships, and streamlining communication. 3. 360-Degree View: Decorum keeps the management informed in real-time with day-to-day activities. It also allows them to generate customisable reports with metrics that are important to them for making informed decisions about their business.


Seller Details
Year Founded
2016
HQ Location
Kolkata, West Bengal
Twitter
@witbybit
17 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®

DB
Overview Provided by:

Recent Decorum Reviews

Trina M.
TM
Trina M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great software for sales team"
Decorum allows access to all customer-related and order-related information on the phone. This makes it very easy for us to manage our day-to-day a...
GD
Gautam D.Mid-Market (51-1000 emp.)
5.0 out of 5
"Complicated order process was simplified with Decorum"
I like how customizable Decorum is. Based on several factors, our order flow varies from customer to customer, and Decorum gives us the flexibility...
SUJAN G.
SG
SUJAN G.Small-Business (50 or fewer emp.)
5.0 out of 5
"The easiest way to manage my sales team"
Decorum has transferred the way I oversee order and sales activities in the company. With all information updated in real-time on Decorum's mobile ...
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Decorum Media

Decorum Demo - Dashboard
The personalized dashboard allows you to effortlessly monitor the fulfillment status and current stage of your orders. It also helps generate insightful reports for thorough analysis.
Decorum Demo - Price List
Create multiple price lists and assign them to your customers based on their specific requirements.
Decorum Demo - Notifications
Receive real-time automatic updates on your orders, reducing the need for manual communication efforts.
Decorum Demo - Customer Portal
Customers can place and track their orders directly, without having to get in touch with someone from your company.
Decorum Demo - CRM
Capture leads, track opportunities, manage orders, raise queries, schedule activities, monitor KPIs, and more - all in one place.
Decorum Demo - Order view
Get a comprehensive view of your order summary, including the timelines.
Answer a few questions to help the Decorum community
Have you used Decorum before?
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26 out of 27 Total Reviews for Decorum

5.0 out of 5
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26 out of 27 Total Reviews for Decorum
5.0 out of 5
26 out of 27 Total Reviews for Decorum
5.0 out of 5

Decorum Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
GD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Decorum?

I like how customizable Decorum is. Based on several factors, our order flow varies from customer to customer, and Decorum gives us the flexibility to give each customer a suitable experience. The customization is as simple as on-off buttons, and we are able to do them ourselves, without any coding or other help from Decorum’s team. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

I’ve had a pretty good experience with the implementation and usage of Decorum. They’ve been responsive and available as and when required. No complaints. Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

Our order process was quite complex with several product variables. This resulted in a lot of online & offline communication. We were looking to build a custom solution when we stumbled upon Decorum. Decorum has helped map out our process and automate it, easing several operational tasks and reducing manual communication / interventions to a large level. Review collected by and hosted on G2.com.

Verified User in Textiles
UT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Decorum?

With Decorum in place, I don’t manage orders on email anymore! This has been a huge relief as emails were not efficient for receiving orders. Also, orders we receive on Decorum are more complete as our customers get prompted to enter all necessary details. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

There's nothing to dislike about Decorum. It has transformed our operations, and the team behind it has been very easy to work with. The one and only (minor) issue I have is getting used to the way the phone numbers are set up without any dashes in between the numbers, but that is a minor detail. Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

Our customers have responded very well to the ease of use of Decorum. Decorum has simplified order placing for them, and order management for us. We don’t need to manually copy order data anymore. The team can always log on to the platform and know what’s happening without following up with each other. Review collected by and hosted on G2.com.

SUJAN G.
SG
Sales Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Decorum?

Decorum has transferred the way I oversee order and sales activities in the company. With all information updated in real-time on Decorum's mobile app. I do not have to hold regular sales meeting or make calls throughout the day to get updates. The team is working more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

The team adapted to Decorum very easily. It is working well for us, as I don't dislike anything. Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

Decorum has given us the competitive advantage by shortening our order to despatch cycle, and allowing us to better serve our customers. There used to be a lot of communication error in the company earlier when orders were shared haphazardly. But now with all information in one place,we don't face that issue any longer. Review collected by and hosted on G2.com.

RP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Decorum?

User friendly and has all relevant information reference orders available at your fingertips. Our customers love it as well. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

Nothing, we have not had any issues and love it Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

We are reducing the volume of emails between our company and our customers ref their orders. Human error has been minimized ref order entry. Our customers send us their orders via Decorum. The orders are then approved, dispatched, and closed on Decorum, keeping our customers and our customer service team informed. Integration with our ERP tool has further streamlined the whole process. It helps us provide excellence customer service. Review collected by and hosted on G2.com.

SS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Decorum?

It’s a creative application software , where always have to come up with new ideas. And, this is something I have been looking for. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

Improvising the Parameters and other fac Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

every customization in decorum solved ASAP. Review collected by and hosted on G2.com.

Anant A.
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Decorum?

I like that Decorum is a very clean software. Most enterprise softwares are not designed well, making them difficult to use. Decorum is user-friendly and we were able to onboard the team very quickly. The other great benefit of Decorum for our company is its integration with Tally. It has reduced a lot of duplicate work. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

There's nothing that I dislike about Decorum. We're pretty happy since we started using it. Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

Decorum has solved the problem of mismanaged orders in the company. It has significantly reduced the errors in order processing. It has increased the team's overall productivity. Review collected by and hosted on G2.com.

Samir D.
SD
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Decorum?

I really like that Decorum captures all item-level and order-level details. The company had tried 2-3 other softwares before, but none were successful. With their mobile app, I can place orders and track them from anywhere at any time. Decorum is also very easy to use, even for a non tech-savvy person like me. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

Decorum is working fine. Nothing to dislike Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

We use Decorum to monitor leads, place and track orders, and streamline our sales operations. Right from receiving an order to dispatching it - we manage everything on Decorum. Decorum has solved the problem of mismanaged orders in the company. It has significantly reduced the errors in order processing. It has increased the team’s overall productivity. Review collected by and hosted on G2.com.

S. L. A.
SA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Decorum?

Decorum has become a huge asset to our company's operations. It allows me to log in and check the live status of all orders, which means I can take quick measures as and when needed. It also keeps the entire team on the same page about orders in the company. Decorum has improved our efficiency and our customers are happy with our improved service to them. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

There's nothing that I dislike about the software. I’m very happy with Decorum and its team’s service. Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

Decorum has solved the problem of scattered order information, over-communication, and errors in order processing. With real-time updates on one platform, we can now work together easily and more efficiently. Review collected by and hosted on G2.com.

TD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Decorum?

Decorum is my trusted companion on the field. I like that it saves me a lot of time during the day from following up on orders. It also gives me quick access to all customer information Review collected by and hosted on G2.com.

What do you dislike about Decorum?

I don’t dislike anything. I am happy with all the features. Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

We are using Decorum at Sobisco to manage all our orders. It is giving our distributors an order portal to place their orders directly to the company. And with the sales mobile app, we are able to follow up with new leads and better serve our existing customers. Review collected by and hosted on G2.com.

SK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Decorum?

I like Decorum’s user-friendly interface. The order portal for our customers to place and track their orders has really eased operations in the company. The team has become more productive with more time to do important tasks Review collected by and hosted on G2.com.

What do you dislike about Decorum?

Nothing. The app is great, and even the post-implementation service from Nikhil, Puja and their team has been very good. Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

The main purpose of using Decorum is to automate tasks that are wasting the time of our team members, and to make our distributors / customers happy with proper tracking of their orders. Review collected by and hosted on G2.com.