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4.4 out of 5
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Decagon Pricing Overview
Decagon has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Decagon to obtain current pricing.
Decagon pricing & plans
Pricing information for Decagon is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase Decagon must be conducted with the
seller.
Pricing information was last updated on August 06, 2024
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Various alternatives pricing & plans
Pricing information for the above various Decagon alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.
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Decagon Pricing Reviews
KS
Kalifa S.
Operations Supervisor
Mid-Market(51-1000 emp.)
What do you like best about Decagon?
There is so much to brag about regarding our partnership with Decagon. Decagon has been extremlely effective with completing actions communicated in our meetings in a timely fashion. The team is accessible anytime and know 100% what they are talking about, we absolutely know this because of the improvement in the data that I analyze. In the entry phase of integration, the team made it extremely clear and simple on what is needed. It was as simple as having your general training materials prepared. Due to Decagon's skilled and knowledgable team, we were able to collaborate and simplify our support processes through complex workflows which has resulted in quick and easy use on our frontend to our consumers. Since implementation, the use and engagement with the chatbot has increased daily by our members. We are proud to mention that thousands of customer inquiries have been resolved and deflected by over 90% for one line of business. Our customer support has evolved for the better and is still growing. Review collected by and hosted on G2.com.
What do you dislike about Decagon?
Starting out, you may require very close monitoring to ensure the bot is effective according to the new information you feed it, It is a learning bot. This could be slightly time consuming depending on when this is rolled into your business. However, this is worth it based on the results you get overtime. You will not have to do this as it is fed more and more information. Once you get know how and why the bot is reacting in certain processes, you too also learn how to speak into it to get the best results for those quick fixes. Review collected by and hosted on G2.com.
AC
Verified User in Computer Software
Mid-Market(51-1000 emp.)
What do you like best about Decagon?
Our experience with Decagon has been great; they onboarded us in no time, worked with us closely to set up all our integrations, verify and QA everything, and still support us on a weekly basis
including regular updates, improvements, and enhancements. The system is easy to set up and administer; very user-friendly.
The overall value we got from Decagon was immediate; we definitely recommend trying them out. Review collected by and hosted on G2.com.
What do you dislike about Decagon?
The only improvement I'd like to see is minor features like scheduled source sync, as well as manual.
While not critical, this would enhance the overall expirience. Review collected by and hosted on G2.com.
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